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61028
registered interest false more like this
date less than 2014-06-10more like thismore than 2014-06-10
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: ICT more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the availability of telephones and computers for jobseekers to use in Jobcentre Plus offices; and what plans he has to improve the provision of such equipment. more like this
tabling member constituency Birkenhead more like this
tabling member printed
Mr Frank Field more like this
uin 199830 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2014-06-16more like thismore than 2014-06-16
answer text <p /> <p /> <p>The Digital Jobcentres project will modernise the Jobcentre digital infrastructure. From now until the end of October, we will be installing WiFi and new Web Access Devices (WADs) across the Jobcentre network.</p><p> </p><p>These WADs will enable claimants to access Universal Jobmatch and other job sites, as well as allowing them to apply directly for vacancies that they find. The purpose of this new equipment is to help those who have no access to digital technology elsewhere.</p><p> </p><p>WiFi will be available across the entire Jobcentre network by the end of October.</p><p> </p><p>We will also be replacing around 2,300 Customer Access Phones with a new Assisted Service for claimants who attend the Jobcentre and are unable to access DWP services without our help. The Assisted Service is face-to-face and includes controlled use of a telephone. Support is tailored to the individual's needs.</p> more like this
answering member constituency Wirral West more like this
answering member printed Esther McVey remove filter
question first answered
less than 2014-06-16T16:34:26.6961316Zmore like thismore than 2014-06-16T16:34:26.6961316Z
answering member
4084
label Biography information for Esther McVey more like this
tabling member
478
label Biography information for Lord Field of Birkenhead remove filter