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175523

registered interest
date	23/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Disability Living Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many calls were made to the disability living allowance helpline, 08457 123456 in each of the last five financial years; how much revenue was generated from these calls; and by when he expects to end the use of this number.
tabling member constituency	Birkenhead
tabling member printed	Mr Frank Field
uin	221919
answer	answer is ministerial correction date of answer 28/01/2015 answer text <p>The following table details the number of calls received on the Disability Living Allowance Helpline, 08457 123456 for each of the last five financial years as reported on OPMIS (Operational Management Information Statistics) system.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Financial year</p></td><td><p>Calls rec’d on 08457123456 helpline</p></td></tr><tr><td><p><em>2009/10</em></p></td><td><p><strong>5,289,494</strong></p></td></tr><tr><td><p><em>2010/11</em></p></td><td><p><strong>4,980,340</strong></p></td></tr><tr><td><p><em>2011/12</em></p></td><td><p><strong>4,760,016</strong></p></td></tr><tr><td><p><em>2012/13</em></p></td><td><p><strong>4,523,861</strong></p></td></tr><tr><td><p><em>2013/14 </em></p></td><td><p><strong>3,631,121</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>DWP received no revenue for calls to this number for the financial years 2009/10 to 2013/14. The DLA Helpline service can also be accessed by dialling 03457 123456. Callers to 08457 123456 are informed of the availability of the 0345 option and are signposted to their telephony provider for advice on which number is cheaper. The use of 0845 numbers were inherited from previous Government and this Department has since introduced 0345 numbers because they are cheaper under most operators’ packages and where they are not, we have kept 0845 numbers.</p><p> </p><p> </p><p> </p><p>Any charges that apply to these calls will be set by the customer’s telephone or mobile operator. Charge variations will occur due to operator packages and individual price plans. We are aware of possible concerns about call charges to our enquiry lines so we will offer to call a customer back if concerns are raised over the cost of the call.</p><p> </p><p> </p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 28/01/2015 16:32:17 answering member 4084 label Biography information for Esther McVey
tabling member	478 label Biography information for Lord Field of Birkenhead

175330

registered interest
date	22/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentre Plus: Disciplinary Proceedings
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many Jobcentre Plus staff were subject to disciplinary action in (a) 2010, (b) 2011, (c) 2012, (d) 2013 and (e) 2014.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	221791
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>The number of Jobcentre Plus staff subject to disciplinary action in 2010 and 2011 is recorded in the table below. For completeness, I have included the total number of Department for Work and Pensions staff subject to disciplinary action in each of the past five calendar years.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Total number of staff subject to disciplinary action</p></td><td><p>Attributable to Jobcentre Plus</p></td></tr><tr><td><p>2010</p></td><td><p>2,051</p></td><td><p>1,546</p></td></tr><tr><td><p>2011</p></td><td><p>2,521</p></td><td><p>1,484</p></td></tr><tr><td><p>2012</p></td><td><p>2,055</p></td><td><p>-</p></td></tr><tr><td><p>2013</p></td><td><p>1,951</p></td><td><p>-</p></td></tr><tr><td><p>2014</p></td><td><p>1,411</p></td><td><p>-</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>Jobcentre Plus ceased to exist as a separate organisation in October 2011 and was consumed within the wider Department for Work and Pensions. Information for Jobcentre Plus is therefore not available beyond September 2011 and Jobcentre Plus information for 2011 is a part year figure only.</p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 14:54:25 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

175331

registered interest
date	22/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Unemployment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the reasons for the change in the inactivity rate recorded in the Office of National Statistics Labour Market statistics issued on 21 January 2015.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	221787
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>Latest figures show that for the period September to November 2014, excluding those not looking for work because they are students, inactivity was 16.6% of the 16-64 population. This was unchanged compared to the same period in 2013 and down 1.3 percentage points compared to 2010.</p><p> </p><p><strong> </strong></p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 12:40:46 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

175336

registered interest
date	22/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Poverty
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many households were in relative poverty in (a) 2010, (b) 2013 and (c) 2014.
tabling member constituency	North West Leicestershire
tabling member printed	Andrew Bridgen
uin	221721
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>I refer the hon. Member to the answer I gave on 07 July 2014 to Question UIN <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&amp;max=20&amp;questiontype=AllQuestions&amp;house=commons%2clords&amp;uin=202925" target="_blank">202925</a>.</p><p> </p><p> </p><p> </p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 14:33:10 answering member 4084 label Biography information for Esther McVey
tabling member	4133 label Biography information for Andrew Bridgen

175340

registered interest
date	22/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Programme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to provide an appropriate level of support to people with mental health problems on employment and support allowance participating in the Work Programme.
tabling member constituency	Bradford East
tabling member printed	Mr David Ward
uin	221782
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>Work Programme providers have the flexibility to design an innovative and personalised approach to help people into work. Many providers offer mental health and well-being support, either in house or through specialist sub-contractors.</p><p> </p><p> </p><p> </p><p>In 2013 the Department set up an independently chaired group to share best practice amongst our providers, sub-contractors and representatives from the voluntary sector and national charities. The Best Practice Report was published last month and includes a focus on supporting the harder to help, including those with mental health issues. The Department has accepted the vast majority of recommendations within the report and has begun to implement them.</p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 12:25:00 answering member 4084 label Biography information for Esther McVey
tabling member	3923 label Biography information for Mr David Ward

175167

registered interest
date	21/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: EU Nationals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps the Government has taken to gain greater control over the type and amount of benefits paid to EU nationals who reside in the UK but are not in employment.
tabling member constituency	Hove
tabling member printed	Mike Weatherley
uin	221521
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>Over the last year, the UK Government has introduced a number of restrictions to benefits which are designed to ensure that our welfare system focusses support towards those who have come to the UK and are contributing to our economy.</p><p> </p><p> </p><p> </p><p>Since December 2013 EEA nationals have had to take a stronger, more robust Habitual Residence Test (HRT) if they want to claim income-related benefits. If they pass the HRT, EEA job seekers must have been living in the UK for three months before they can claim income-based Jobseeker’s Allowance. If they satisfy these requirements, they are only able to claim Jobseeker’s Allowance for three months.</p><p> </p><p> </p><p> </p><p>From 1 April 2014 new EEA job seekers have been unable to access Housing Benefit, even if they were in receipt of Jobseeker’s Allowance.</p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 13:45:18 answering member 4084 label Biography information for Esther McVey
tabling member	3984 label Biography information for Mike Weatherley

175169

registered interest
date	21/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Unemployment: Young People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what further plans he has to reduce youth unemployment.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	221545
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>The youth claimant count is at its lowest level since the 1970s. Work coaches are offering all claimants tailored support from day one of their claim and we are on target to deliver an extra 250,000 work experience or sector based work academy places by March 2015. This provision will continue in 2016.</p><p> </p><p>We also want to help young people who may be at risk of long term unemployment and we are testing additional skills support for 18-21 year olds: those at start of their claim who lack basic skills in numeracy and literacy; and those who will benefit from a work related opportunity from 6 months in their claim. The pilots started in November 2014 and will be complete by March 2016.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 15:26:40 answering member 4084 label Biography information for Esther McVey previous answer version 41324 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

175171

registered interest
date	21/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Programme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 January 2015 to Question 220893, which aspects of the new closer working between jobcentres and Work Programme prime providers are improving relationships between them.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	221549
answer	answer is ministerial correction date of answer 26/01/2015 answer text <p>Because of the closer working approach, Jobcentre Plus and Benefit Delivery Centre representatives now meet with Work Programme performance managers prior to the monthly contract performance review meetings with providers. These meetings allow representatives to agree performance issues for discussion with the provider.</p><p> </p><p>Work Programme providers and Jobcentre Plus have worked together since the start of the programme. In January 2013, as part of our commitment to continuous improvement we called for the development of closer working with providers to help the programme progress and achieve mutual objectives. Statistical releases have shown that performance has continually improved since the programme was introduced in June 2011.</p> answering member constituency Wirral West answering member printed Esther McVey grouped question UIN 221550 question first answered 26/01/2015 17:42:36 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

175172

registered interest
date	21/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Programme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 January 2015 to Question 220893, when the new closer working approach was introduced; and what figures he plans to use to measure that approach's effectiveness.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	221550
answer	answer is ministerial correction date of answer 26/01/2015 answer text <p>Because of the closer working approach, Jobcentre Plus and Benefit Delivery Centre representatives now meet with Work Programme performance managers prior to the monthly contract performance review meetings with providers. These meetings allow representatives to agree performance issues for discussion with the provider.</p><p> </p><p>Work Programme providers and Jobcentre Plus have worked together since the start of the programme. In January 2013, as part of our commitment to continuous improvement we called for the development of closer working with providers to help the programme progress and achieve mutual objectives. Statistical releases have shown that performance has continually improved since the programme was introduced in June 2011.</p> answering member constituency Wirral West answering member printed Esther McVey grouped question UIN 221549 question first answered 26/01/2015 17:42:36 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

175174

registered interest
date	21/01/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will reduce the benefit cap further.
tabling member constituency	Clacton
tabling member printed	Mr Douglas Carswell
uin	221478
answer	answer is ministerial correction date of answer 27/01/2015 answer text <p>The level of the benefit cap was recently reviewed as part of the annual up-rating process and the level is not being changed for 2015/16. The rates of benefits and pensions for 2015/16, including the cap, were announced at the time of the Autumn Statement and can be found at:</p><p> </p><p><a href="https://www.gov.uk/government/publications/proposed-benefit-and-pension-rates-2015-to-2016" target="_blank">https://www.gov.uk/government/publications/proposed-benefit-and-pension-rates-2015-to-2016</a>.</p><p> </p><p> </p><p> </p><p>The Government will continue to regularly review the level of the benefit cap and a future Conservative government would, as announced by the Chancellor at the 2014 Conservative Party conference, lower the cap to £23,000.</p><p> </p><p> </p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 27/01/2015 14:40:05 answering member 4084 label Biography information for Esther McVey
tabling member	1527 label Biography information for Mr Douglas Carswell