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1006112

registered interest
date	13/11/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many complaints have been revived from people left unable to access their childcare account as a result of technical difficulties in each year since the introduction of those accounts.
tabling member constituency	Bolton North East
tabling member printed	Sir David Crausby
uin	190785
answer	answer is ministerial correction date of answer 19/11/2018 answer text The vast majority of parents apply for and use their childcare account without problems, including getting their 30 hours eligibility code. Where parents have experienced technical issues, HMRC has arrangements in place to ensure that they do not miss out as a result. Manual codes are issued to enable parents to access a 30 hours place when they are eligible if they cannot get a digital code within the required timeline. The number of manual codes issued has been decreasing since September 2017 as the system has become embedded and enhanced.<p> </p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.<p> </p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.<p> </p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline. answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 19/11/2018 18:01:08 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby

904831

registered interest
date	15/05/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Welfare Tax Credits
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how much his Department overpaid in tax credit claims in the last financial year; and what the estimated cost is of recovering those overpayments.
tabling member constituency	Bolton North East
tabling member printed	Sir David Crausby
uin	144186
answer	answer is ministerial correction date of answer 23/05/2018 answer text <p>The latest tax credit overpayment statistics available relate to the financial year 2015-16 and statistics relating to the financial year 2016-17 are due to be released this summer.</p><p> </p><p>Based on the available statistics relating to 2015-16, there were 1.4m overpaid tax credit awards, which amounted to £1.572m in overpayments. This figure can be found on page 8 of the Child and Working Tax Credits, Finalised Annual Awards, Supplement on Payments National Statistics, and is available at:</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/617181/Child_and_Working_Tax_Credits_statistics_finalised_annual_awards__supplement_on_payments_-_2015_to_2016.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/617181/Child_and_Working_Tax_Credits_statistics_finalised_annual_awards__supplement_on_payments_-_2015_to_2016.pdf</a></p><p> </p><p>Information regarding the estimated cost of recovering such overpayments can only be made available at disproportionate cost.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 23/05/2018 09:22:54 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby

904834

registered interest
date	15/05/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Welfare Tax Credits
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what estimate his Department has made of the amount of unclaimed entitlement to tax credits in the last financial year.
tabling member constituency	Bolton North East
tabling member printed	Sir David Crausby
uin	144188
answer	answer is ministerial correction date of answer 23/05/2018 answer text <p>The latest published estimates on take-up of tax credits are available at:</p><p><a href="https://www.gov.uk/government/statistics/child-benefit-child-tax-credit-ctc-and-working-tax-credit-wtc-take-up-rates-2015-to-2016" target="_blank">https://www.gov.uk/government/statistics/child-benefit-child-tax-credit-ctc-and-working-tax-credit-wtc-take-up-rates-2015-to-2016</a></p><p>The publication includes estimates of unclaimed tax credit entitlements for 2015-16. 2016-17 estimates are expected to be released in December 2018.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 23/05/2018 09:21:21 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby

64167

registered interest
date	26/06/2014
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Pupils: Bullying
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, if he will make it his policy to record cases of bullying as reported by victims in schools by counts of cyber-bullying and similar sub-categories.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	202637
answer	answer is ministerial correction date of answer 03/07/2014 answer text <p>There is no legal requirement on schools to record and report incidents of bullying and we have no plans to introduce one. Schools are free to develop their own approaches to monitoring bullying and exercise their own judgement as to what will work best for their pupils. For some schools, this will involve formal recording of incidents so that they can monitor bullying and identify where it is recurring between the same pupils. Alternatively, some schools may prefer to take a different approach, such as surveying their pupils anonymously to identify trends in bullying, including how safe young people feel at school.</p><p>Schools are held clearly to account by Ofsted for pupil behaviour and safety which includes how they tackle bullying. Inspectors consider the types, rates and patterns of bullying and the effectiveness of the school's actions to prevent and tackle all forms of bullying and harassment, including cyberbullying.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 03/07/2014 16:24:41 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby