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1006112

registered interest
date	13/11/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many complaints have been revived from people left unable to access their childcare account as a result of technical difficulties in each year since the introduction of those accounts.
tabling member constituency	Bolton North East
tabling member printed	Sir David Crausby
uin	190785
answer	answer is ministerial correction date of answer 19/11/2018 answer text The vast majority of parents apply for and use their childcare account without problems, including getting their 30 hours eligibility code. Where parents have experienced technical issues, HMRC has arrangements in place to ensure that they do not miss out as a result. Manual codes are issued to enable parents to access a 30 hours place when they are eligible if they cannot get a digital code within the required timeline. The number of manual codes issued has been decreasing since September 2017 as the system has become embedded and enhanced.<p> </p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.<p> </p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.<p> </p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline. answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 19/11/2018 18:01:08 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby

1006113

registered interest
date	13/11/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many 30 hours free childcare codes have been issued manually as a result of faults in the childcare account system.
tabling member constituency	Bolton North East
tabling member printed	Sir David Crausby
uin	190786
answer	answer is ministerial correction date of answer 20/11/2018 answer text The vast majority of parents apply for and use their childcare account without problems, including getting their 30 hours eligibility code. Where parents have experienced technical issues, HMRC has arrangements in place to ensure that they do not miss out as a result. Manual codes are issued via a standard exception process that enables parents to access a 30 hours place when they are eligible if they cannot get a digital code within the required timeline. The number of manual codes issued has been decreasing since September 2017 as the system has become embedded.<p> </p><p> </p><p> </p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.<p> </p><p> </p><p> </p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.<p> </p><p> </p><p> </p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline.<p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 190787 question first answered 20/11/2018 08:57:34 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby

1006114

registered interest
date	13/11/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many people have received financial compensation as a result of not having access to their online childcare account; and how much money has been paid out of the public purse for that compensation.
tabling member constituency	Bolton North East
tabling member printed	Sir David Crausby
uin	190787
answer	answer is ministerial correction date of answer 20/11/2018 answer text The vast majority of parents apply for and use their childcare account without problems, including getting their 30 hours eligibility code. Where parents have experienced technical issues, HMRC has arrangements in place to ensure that they do not miss out as a result. Manual codes are issued via a standard exception process that enables parents to access a 30 hours place when they are eligible if they cannot get a digital code within the required timeline. The number of manual codes issued has been decreasing since September 2017 as the system has become embedded.<p> </p><p> </p><p> </p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.<p> </p><p> </p><p> </p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.<p> </p><p> </p><p> </p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline.<p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 190786 question first answered 20/11/2018 08:57:34 answering member 4097 label Biography information for Elizabeth Truss
tabling member	437 label Biography information for Sir David Crausby

999727

registered interest
date	01/11/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many applications for a tax-free childcare account have been started but not completed.
tabling member constituency	Batley and Spen
tabling member printed	Tracy Brabin
uin	187121
answer	answer is ministerial correction date of answer 06/11/2018 answer text <p>The information requested is not readily available. Extensive analysis would be required to identify robust data on the number of childcare service applications that were started but subsequently not completed which would incur a disproportionate cost.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 06/11/2018 15:23:48 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4588 label Biography information for Tracy Brabin

997851

registered interest
date	30/10/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many tax-free childcare accounts have (a) been created and (b) had at least one payment made from that account to date.
tabling member constituency	Batley and Spen
tabling member printed	Tracy Brabin
uin	185722
answer	answer is ministerial correction date of answer 05/11/2018 answer text <p>To date more than 391,000 parents have opened a Tax–Free Childcare account and over 109,000 parents have used their account to make a payment to a childcare provider.</p><p> </p><p>Around 313,000 of the parents who have opened a Tax-Free Childcare account applied at the same time as for 30 hours free childcare. 30 hours free childcare saves parents using the full 30 hours up to £5,000 per child per year.</p><p> </p><p>Tax-Free Childcare account usage is substantially higher amongst parents who get Tax-Free Childcare only, compared to parents who have both a Tax-Free Childcare and 30 hours free childcare account.</p><p> </p><p>8,265 Tax-Free Childcare accounts have been closed since the scheme launched in April 2017.</p><p> </p><p> </p><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 185723 question first answered 05/11/2018 16:34:52 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4588 label Biography information for Tracy Brabin

997852

registered interest
date	30/10/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many parents have closed a tax-free childcare account since that policy was introduced.
tabling member constituency	Batley and Spen
tabling member printed	Tracy Brabin
uin	185723
answer	answer is ministerial correction date of answer 05/11/2018 answer text <p>To date more than 391,000 parents have opened a Tax–Free Childcare account and over 109,000 parents have used their account to make a payment to a childcare provider.</p><p> </p><p>Around 313,000 of the parents who have opened a Tax-Free Childcare account applied at the same time as for 30 hours free childcare. 30 hours free childcare saves parents using the full 30 hours up to £5,000 per child per year.</p><p> </p><p>Tax-Free Childcare account usage is substantially higher amongst parents who get Tax-Free Childcare only, compared to parents who have both a Tax-Free Childcare and 30 hours free childcare account.</p><p> </p><p>8,265 Tax-Free Childcare accounts have been closed since the scheme launched in April 2017.</p><p> </p><p> </p><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 185722 question first answered 05/11/2018 16:34:52 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4588 label Biography information for Tracy Brabin

993760

registered interest
date	23/10/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what estimate he has made for the number of children with disabilities that are in receipt of tax-free childcare.
tabling member constituency	Batley and Spen
tabling member printed	Tracy Brabin
uin	182877
answer	answer is ministerial correction date of answer 26/10/2018 answer text <p>There are currently 2,290 live Tax-Free Childcare accounts for disabled children.</p><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 26/10/2018 11:08:54 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4588 label Biography information for Tracy Brabin

988717

registered interest
date	16/10/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many parents in Northern Ireland applied for tax free childcare in each of the last three years.
tabling member constituency	Upper Bann
tabling member printed	David Simpson
uin	180155
answer	answer is ministerial correction date of answer 23/10/2018 answer text <p>The table below provides the number of parents in Northern Ireland who have applied for Tax-Free Childcare (TFC) in each of the last three years. TFC was trialled in 2016 and launched in April 2017.</p><p>We are promoting the scheme across the UK, including a marketing campaign which launched on 10 September 2018, to increase awareness and take-up of Tax-Free Childcare.</p><p> </p><table><tbody><tr><td><p>Years</p></td><td><p>Total Number of Applications</p></td></tr><tr><td><p>2016</p></td><td><p>2</p></td></tr><tr><td><p>2017</p></td><td><p><del class="ministerial">1,039</del> <ins class="ministerial">1,044</ins></p></td></tr><tr><td><p>2018</p></td><td><p><del class="ministerial">2,093</del> <ins class="ministerial">1,301</ins></p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 23/10/2018 14:22:46 question first ministerially corrected 14/11/2018 13:36:18 answering member 4097 label Biography information for Elizabeth Truss previous answer version 80216 answering member constituency South West Norfolk answering member printed Elizabeth Truss answering member 4097 label Biography information for Elizabeth Truss
tabling member	1597 label Biography information for David Simpson

986383

registered interest
date	12/10/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, whether the number of parents who have benefited from tax-free childcare to date is higher than the projection in the March 2014 forecast.
tabling member constituency	Barnsley East
tabling member printed	Stephanie Peacock
uin	178540
answer	answer is ministerial correction date of answer 17/10/2018 answer text <p>We estimate that there are 1.5 million families with qualifying childcare costs that are eligible for Tax-free Childcare.</p><p> </p><p>I refer the Honourable Member to the answers I gave on 17 September 2018 (173624).</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 178526 question first answered 17/10/2018 14:31:23 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4607 label Biography information for Stephanie Peacock

986384

registered interest
date	12/10/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how many parents were projected to benefit from tax-free childcare by October 2018.
tabling member constituency	Barnsley East
tabling member printed	Stephanie Peacock
uin	178526
answer	answer is ministerial correction date of answer 17/10/2018 answer text <p>We estimate that there are 1.5 million families with qualifying childcare costs that are eligible for Tax-free Childcare.</p><p> </p><p>I refer the Honourable Member to the answers I gave on 17 September 2018 (173624).</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 178540 question first answered 17/10/2018 14:31:23 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4607 label Biography information for Stephanie Peacock