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1686048

registered interest
date	30/01/2024
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Ministry of Defence: Subject Access Requests
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, how long on average it takes his Department to respond to a subject access request; and what proportion of such requests are answered after 20 days.
tabling member constituency	Plymouth, Sutton and Devonport
tabling member printed	Luke Pollard
uin	12151
answer	answer is ministerial correction date of answer 07/02/2024 answer text <p>The data protection legislation requires Ministry of Defence (MOD) to respond to SARs within one month of receipt unless the request is complex and can be legally extended for total period not exceeding three months.</p><p> </p><p>The MOD receives around 45,000 requests each year. The MOD performance currently stands at over 90% of requests are responded to within the statutory legal deadlines.</p><p> </p> answering member constituency South West Wiltshire answering member printed Dr Andrew Murrison question first answered 07/02/2024 14:15:59 answering member 1466 label Biography information for Dr Andrew Murrison
tabling member	4682 label Biography information for Luke Pollard

1686049

registered interest
date	30/01/2024
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Ministry of Defence: Subject Access Requests
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what steps his Department takes to resolve complaints about unsatisfactory responses to subject access requests.
tabling member constituency	Plymouth, Sutton and Devonport
tabling member printed	Luke Pollard
uin	12152
answer	answer is ministerial correction date of answer 07/02/2024 answer text <p>The Ministry of Defence (MOD) takes its obligation under the Data Protection legislation very seriously. It has appointed a Data Protection Officer to consider all data protection concerns, including complaints about unsatisfactory response to subject access requests. The Data Protection Officer and their dedicated team deal with complaints, independently of the MOD chain of command. They assess whether a complaint should be upheld, and what action, if appropriate, is required to resolve the complaint.</p><p> </p><p>As part of the process individuals are always informed of their rights to make a complaint to the ICO directly if they are unhappy with how the MOD has dealt with their request.</p><p> </p> answering member constituency South West Wiltshire answering member printed Dr Andrew Murrison question first answered 07/02/2024 14:16:31 answering member 1466 label Biography information for Dr Andrew Murrison
tabling member	4682 label Biography information for Luke Pollard