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1146514

registered interest
date	26/09/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what estimate she has made of the average time it takes for Action Fraud call centre operators to answer calls from the public; and what is Action Fraud's target time is for answering such calls.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	291217
answer	answer is ministerial correction date of answer 08/10/2019 answer text <p>It has not proved possible to respond to the Hon Member in the time available before Prorogation.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 291219 291220 291221 question first answered 08/10/2019 16:23:21 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

1146516

registered interest
date	26/09/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what criteria must reports submitted to Action Fraud meet in order to be investigated.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	291218
answer	answer is ministerial correction date of answer 07/10/2019 answer text <p>291218: All reports submitted to Action Fraud are subject to risk assessments, which take into account the following:</p><ul><li>Vulnerability of the victim(s)</li><li>Priority crime types i.e. those assessed as the highest harm across multiple categories</li><li>Financial harm of individual or linked cases</li><li>Lines of inquiry for investigations on suspect information or identifiers, i.e. account information, email addresses, telephone numbers, websites</li><li>Crime or not under Home Office Counting Rules</li><li>Other risk indicators through an assessment of key words which vary over time</li><li>Links with other reports of similar offences</li></ul><p><strong>291223:</strong> Action Fraud is working in conjunction with Victim Support in London to identify vulnerable victims and provide them with additional advice and support to stop them becoming repeat victims.</p><ul><li>All forces receive details of victims in their area each week, which enables them to deliver victim support and provide advice and guidance on crime prevention</li><li>Particularly high risk reports with victim care needs are prioritised and sent to forces for further action</li><li>The National Economic Crime Victim Care Unit (NECVCU) pilot delivers victim care for victims whose cases have not been referred to a local police force for investigation, covering specific force areas: City of London Police, Metropolitan Police, Nottinghamshire, West Midlands, Kent and Greater Manchester.</li><li>NFIB Protect Alerts are issued to the public and local neighbourhood policing teams based on reporting trends and intelligence</li><li>NFIB disrupts websites, emails and telephone numbers reportedly engaged in fraud to prevent further offending</li></ul><p>NFIB’s Project Recall alerts banks when reports of recent fraudulent transactions are made, which often results in payments being stopped or returned to the victim.</p><p>Action Fraud is the national reporting point for fraud and cyber crime. Since April 2013, it has taken reports of these crimes on behalf of all police forces in England and Wales. Once Action Fraud has received a crime report, that information is considered by the National Fraud Intelligence Bureau (NFIB). Where there is enough evidence available and a viable lead, actionable intelligence packages are created and sent to the appropriate police force to consider whether enforcement activity should take place. Neither Action Fraud nor the NFIB are investigatory agencies. It is still for local forces to consider enforcement activity. Both Action Fraud and the NFIB are run by the City of London Police, which is the national lead force for fraud.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 291223 question first answered 07/10/2019 17:03:50 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

1146517

registered interest
date	26/09/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what estimate she has made of the number of people employed by Action Fraud as (a) call centre operators, (b) investigators and (c) other staff.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	291219
answer	answer is ministerial correction date of answer 08/10/2019 answer text <p>It has not proved possible to respond to the Hon Member in the time available before Prorogation.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 291217 291220 291221 question first answered 08/10/2019 16:23:21 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

1146518

registered interest
date	26/09/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what estimate she has made of the average time taken to investigate cases at Action Fraud; and what steps she is taking to ensure Action Fraud has the resources necessary to investigate such cases.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	291220
answer	answer is ministerial correction date of answer 08/10/2019 answer text <p>It has not proved possible to respond to the Hon Member in the time available before Prorogation.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 291217 291219 291221 question first answered 08/10/2019 16:23:21 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

1146519

registered interest
date	26/09/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of Action Fraud's performance.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	291221
answer	answer is ministerial correction date of answer 08/10/2019 answer text <p>It has not proved possible to respond to the Hon Member in the time available before Prorogation.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 291217 291219 291220 question first answered 08/10/2019 16:23:21 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

1146521

registered interest
date	26/09/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Fraud: Victims
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she is taking to support fraud victims whose cases do not meet Action Fraud's criteria for investigation.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	291223
answer	answer is ministerial correction date of answer 07/10/2019 answer text <p>291218: All reports submitted to Action Fraud are subject to risk assessments, which take into account the following:</p><ul><li>Vulnerability of the victim(s)</li><li>Priority crime types i.e. those assessed as the highest harm across multiple categories</li><li>Financial harm of individual or linked cases</li><li>Lines of inquiry for investigations on suspect information or identifiers, i.e. account information, email addresses, telephone numbers, websites</li><li>Crime or not under Home Office Counting Rules</li><li>Other risk indicators through an assessment of key words which vary over time</li><li>Links with other reports of similar offences</li></ul><p><strong>291223:</strong> Action Fraud is working in conjunction with Victim Support in London to identify vulnerable victims and provide them with additional advice and support to stop them becoming repeat victims.</p><ul><li>All forces receive details of victims in their area each week, which enables them to deliver victim support and provide advice and guidance on crime prevention</li><li>Particularly high risk reports with victim care needs are prioritised and sent to forces for further action</li><li>The National Economic Crime Victim Care Unit (NECVCU) pilot delivers victim care for victims whose cases have not been referred to a local police force for investigation, covering specific force areas: City of London Police, Metropolitan Police, Nottinghamshire, West Midlands, Kent and Greater Manchester.</li><li>NFIB Protect Alerts are issued to the public and local neighbourhood policing teams based on reporting trends and intelligence</li><li>NFIB disrupts websites, emails and telephone numbers reportedly engaged in fraud to prevent further offending</li></ul><p>NFIB’s Project Recall alerts banks when reports of recent fraudulent transactions are made, which often results in payments being stopped or returned to the victim.</p><p>Action Fraud is the national reporting point for fraud and cyber crime. Since April 2013, it has taken reports of these crimes on behalf of all police forces in England and Wales. Once Action Fraud has received a crime report, that information is considered by the National Fraud Intelligence Bureau (NFIB). Where there is enough evidence available and a viable lead, actionable intelligence packages are created and sent to the appropriate police force to consider whether enforcement activity should take place. Neither Action Fraud nor the NFIB are investigatory agencies. It is still for local forces to consider enforcement activity. Both Action Fraud and the NFIB are run by the City of London Police, which is the national lead force for fraud.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 291218 question first answered 07/10/2019 17:03:50 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

774365

registered interest
date	20/10/2017
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Immigration Controls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what estimate she has made of the potential effect of the UK leaving the EU on waiting times at passport control for passengers entering the UK from EU Member States.
tabling member constituency	Twickenham
tabling member printed	Sir Vince Cable
uin	108923
answer	answer is ministerial correction date of answer 25/10/2017 answer text <p>We are considering a range of options for the UK’s future immigration system and will be outlining further details of the new system later in the year.</p><p>Government departments are working together across a range of complex issues to develop our future approach at the border. These options will be kept under review in light of negotiations with the EU.</p><p>We actively monitor workflows at the border to ensure sufficient resources are in place to meet demand and will continue to do so throughout negotiations and as the UK leaves the EU.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis question first answered 25/10/2017 15:28:12 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	207 label Biography information for Sir Vince Cable

416848

registered interest
date	04/09/2015
answering body	Department for Communities and Local Government
answering dept id	7
answering dept short name	Communities and Local Government
answering dept sort name	Communities and Local Government
hansard heading	Right to Buy Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Communities and Local Government, whether he plans for the extension of the Right to Buy scheme to housing associations to encompass fully mutual housing co-operatives.
tabling member constituency	Twickenham
tabling member printed	Dr Tania Mathias
uin	8745
answer	answer is ministerial correction date of answer 09/09/2015 answer text <p>The development of the policy is ongoing, and details will be set out in due course.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis grouped question UIN 8965 question first answered 09/09/2015 15:41:59 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	4404 label Biography information for Dr Tania Mathias