| answer text |
<p>Personal identification documents can be requested by departments to verify an
individual’s identity for a service that they provide. It is for each department to
determine the most appropriate method for returning these documents to the individual,
taking into account the risk of loss and potential for fraud. Departments that regularly
handle personal identification documents are expected to have clear procedures in
place to return documentation to the owner.</p><p>The government has also launched
‘Verify’ on the GOV.uk website. As more government services are provided online and
using the Verify service, the need for personal identity documents to be sent in hard
copy through the postal network will be reduced.</p>
|
 |
