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<p>Her Majesty’s Government appreciates the efforts of all of the volunteers in the
Coastguard Rescue Service who often operate in hazardous environments, and it is important
that volunteers operate safely and stay in touch with the operation centres.</p><p>
</p><p>The Maritime and Coastguard Agency (MCA) has a Code of Contact which provides
the standards by which their Coastguard Rescue Officers (CROs) are expected to follow.
This Code sets out the policies, processes and standards for the MCA’s volunteers
and includes a three-stage disciplinary process– investigation, disciplinary meeting
and appeal meeting. The competence of employed staff, which includes Coastguard management,
is continually assessed and formal review meetings are held quarterly.</p><p> </p>
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