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1042897

registered interest
date	16/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government, further to the answer by the Minister of State for Employment on 8 January (HC Deb, col 181), what is meant by “testing a non-mandatory approach” in regard to the pilot of managed migration to Universal Credit.
tabling member printed	Baroness Lister of Burtersett
uin	HL12888
answer	answer is ministerial correction date of answer 29/01/2019 answer text <p>The Government will conduct a pilot phase for the migration of 10,000 claimants from legacy benefits onto Universal Credit. The aim of this pilot is to ensure that claimants on legacy benefits, with a range of differing characteristics, can be successfully and smoothly moved on to Universal Credit.</p><p> </p><p>The Department is currently working closely with a wide and diverse range of stakeholders to design a pilot process of moving to Universal Credit for those legacy benefit claimants who do not move to Universal Credit following a change in circumstances. Several of our stakeholders have encouraged us to consider a voluntary approach to migrating claimants onto Universal Credit in the first instance, and we are committed to trialling this in the pilot, along with other approaches. This non-mandatory approach would involve engagement with claimants to discuss the benefits of Universal Credit for them. Claimants who chose not to voluntarily move onto Universal Credit as part of this initial piloting approach will remain on their existing benefit during the piloting processes.</p><p> </p><p>The Department has committed to ensure that every single claimant who is moved on to Universal Credit by the Department can access Universal Credit smoothly and receive the support they need during the transition. The Government has already committed to reporting on our findings from the pilot before bringing forward legislation to deliver a wider migration process.</p> answering member printed Baroness Buscombe question first answered 29/01/2019 13:05:12 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4234 label Biography information for Baroness Lister of Burtersett

1036896

registered interest
date	07/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what is the (1) percentage, and (2) number of Universal Credit claims that have not been paid in full within five weeks.
tabling member printed	Lord McNicol of West Kilbride
uin	HL12538
answer	answer is ministerial correction date of answer 21/01/2019 answer text <p>The information requested for the percentage of Universal Credit claims not paid in full on time is in the table below and was taken from statistics we published on payment timeliness in November 2018.</p><p> </p><table><tbody><tr><td><p>-</p></td><td><p><strong>August 2018</strong></p></td></tr><tr><td colspan="2"><p><strong> </strong></p></td></tr><tr><td><p><strong>Proportion of paid Universal Credit claims that were not paid in full on time (all claims)</strong><strong>*</strong></p></td><td><p>6 per cent</p></td></tr><tr><td colspan="2"><p><strong> </strong></p></td></tr><tr><td><p><strong>Proportion of paid Universal Credit claims that were not paid in full on time (new claims)</strong><strong>*</strong></p></td><td><p>16 per cent</p></td></tr></tbody></table><p> </p><p><strong>*</strong> Universal Credit entitlement is calculated over monthly Assessment Periods. Claims which are paid on time will receive payment by the payment due date, which is 7 days after an Assessment Period ends.</p><p> </p><p>In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, satisfying the Habitual Residency Test, or having outstanding verification issues, such as housing costs and self-employed earnings.</p><p><strong> </strong></p><p>We plan to publish updated official statistics on the number of Universal Credit claims that have been paid on time. This data is currently going through quality assurance clearance procedures in line with the Official Statistics publication standard.</p><p> </p> answering member printed Baroness Buscombe question first answered 21/01/2019 16:49:00 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1036897

registered interest
date	07/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many, and what percentage of, Universal Credit claimants are on alternative payments arrangements.
tabling member printed	Lord McNicol of West Kilbride
uin	HL12539
answer	answer is ministerial correction date of answer 21/01/2019 answer text <p>Alternative Payment Arrangements for Universal Credit are only available at Household level and can be found in the tables below.</p><p> </p><p>UC households claiming Housing Entitlement split by those receiving Managed Payment to Landlord by Month</p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>August 2018 (p)</p></td><td colspan="2"><p>Percentage of relevant claims</p></td></tr><tr><td><p>Number of Households receiving Managed Payments to Landlords</p></td><td><p>106,538</p></td><td colspan="2"><p>18%</p></td></tr><tr><td><p>Total UC households claiming Housing Entitlement</p></td><td><p>582,859</p></td><td colspan="2"><p> </p></td></tr></tbody></table><p> </p><p> </p><p>UC households in payment split by those receiving More Frequent Payments by Month</p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td colspan="2"><p> </p></td></tr><tr><td><p> </p></td><td colspan="2"><p>August 2018 (p)</p></td><td><p>Percentage of relevant claims</p></td></tr><tr><td><p>Number of Households receiving More Frequent Payments</p></td><td><p>8,235</p></td><td colspan="2"><p>1%</p></td></tr><tr><td><p>Total UC Households in payment</p></td><td><p>850,172</p></td><td colspan="2"><p> </p></td></tr></tbody></table><p> </p><p> </p><p>UC Couple Households split by those receiving Split Payments by Month</p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td colspan="2"><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td colspan="2"><p>August 2018 (p)</p></td><td colspan="2"><p>Percentage of relevant claims</p></td></tr><tr><td><p>Number of Households receiving split payments</p></td><td colspan="2"><p>20</p></td><td colspan="2"><p>less than 1%</p></td></tr><tr><td><p>Total UC Couple Households</p></td><td colspan="2"><p>126,889</p></td><td colspan="2"><p> </p></td></tr></tbody></table><p> </p><p>Source: Stat-Xplore, Department for Work and Pensions</p><p> </p><ol><li>Figures marked &quot;p&quot; are provisional. These figures will be subject to revision in subsequent releases. It is expected that overall provisional figures will be within two per cent of their revised figure in future releases.</li><li>Percentages may not add up due to rounding.</li><li>Statistical disclosure control has been applied to this table to avoid the release of confidential data. As such totals may not sum.</li><li>The figures for More Frequent Payments and Managed Payments to Landlords exclude those under Scottish Choices.</li></ol> answering member printed Baroness Buscombe question first answered 21/01/2019 17:07:25 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1036898

registered interest
date	07/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how are the salaries of employees on Universal Credit who are paid twice within a month, in particular over the Christmas period, being treated for the purposes of benefits payments; and what steps are being taken to prevent such employees being disadvantaged.
tabling member printed	Lord McNicol of West Kilbride
uin	HL12540
answer	answer is ministerial correction date of answer 21/01/2019 answer text <p>Universal Credit payments reflect, as closely as possible, the actual circumstances of a household during each monthly assessment period. Assessment periods allow for Universal Credit awards to be adjusted on a monthly basis, ensuring that if a claimant’s income falls, they do not have to wait several months for a rise in their Universal Credit award.</p><p> </p><p>Some claimants receive earnings from work multiple times within an assessment period if they are paid via four-weekly, fortnightly, or weekly patterns. This in turn may reduce, or in some cases, nil the Universal Credit award the claimant receives that month. Claimants can always discuss the implications of this with their case managers and work coaches and can be referred to Personal Budgeting Support to help them manage their budgeting.</p><p> </p><p>If a claimant’s Universal Credit claim is closed due to this, claimants can re-claim the following month via a more simplified process than for an initial claim. We have produced guidance to help ensure claimants, staff and representatives are aware of the importance of reporting accurate dates and the impact on payment cycles, which is attached with this reply.</p><p> </p><p>The Government is working with employers to ensure that they use the most appropriate payment practices and comply with RTI guidelines in order to minimise the incidence of erroneous or late reporting by employers. HMRC have recently updated guidance to reiterate to employers the importance of reporting accurate dates and the impact on payment cycles; the Financial Secretary to the Treasury is working closely with HMRC and employers to do this.</p> answering member printed Baroness Buscombe question first answered 21/01/2019 15:36:52 answering member 3349 label Biography information for Baroness Buscombe attachment 1 file name gov.uk UC earnings patterns.pdf title UC Earning Patterns
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1036899

registered interest
date	07/01/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of whether advance payments for Universal Credit are working.
tabling member printed	Lord McNicol of West Kilbride
uin	HL12541
answer	answer is ministerial correction date of answer 21/01/2019 answer text <p>Advances are available to all new claimants of Universal Credit. Our latest internal data shows around 60 percent of eligible new claims to Universal Credit received an advance in October 2018. Subject to some fluctuation, this rate of advance take up has been broadly consistent. This shows that claimants are being made aware of advances and that our advance system is being utilised so people get help when they need it.</p><p /><p /> answering member printed Baroness Buscombe question first answered 21/01/2019 15:28:58 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1029610

registered interest
date	20/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how they will ensure that a claimant deemed to be vulnerable will not have their legacy benefits stopped before a Universal Credit claim is completed under the managed migration process.
tabling member printed	Baroness Donaghy
uin	HL12496
answer	answer is ministerial correction date of answer 08/01/2019 answer text <p>The Department is committed to delivering managed migration in a way which supports all claimants, including the most vulnerable. We are currently working with a large and diverse range of stakeholders, including those who focus on disability, to design our migration processes and in 2019 we will begin the pilot phase of managed migration to ensure that these processes work for everyone.</p><p> </p><p>The revised draft regulations, laid on 5 November 2018, now provide that we must give claimants a minimum of three months in which to make a claim for Universal Credit and sets no maximum period in which a claim must be made. With unlimited flexibility to extend claim periods we will work with representative groups to produce guidance that will ensure adequate support for each individual claimant’s needs.</p><p> </p><p>Some of these circumstances may include the following:</p><p> </p><ul><li>where a claimant is having trouble completing the Universal Credit claim;</li><li>the claimant cannot make a Universal Credit claim by the deadline day because they have to go or have gone into hospital;</li><li>the work coach or case manager has not got enough information from the claimant so needs to give the claimant more time to get the information to us;</li><li>the claimant has a mental-health condition; or</li><li>the claimant is disadvantaged because they are homeless, have a disability, have had a domestic emergency or have caring responsibilities.</li></ul><p> </p><p>This list is not exhaustive and each case will be considered on its individual circumstances and merits.</p> answering member printed Baroness Buscombe grouped question UIN HL12497 question first answered 08/01/2019 18:00:50 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4166 label Biography information for Baroness Donaghy

1029612

registered interest
date	20/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many people who begin to apply for Universal Credit do not complete the process; and what assessment they have made of the possible reasons why those people do not complete that process.
tabling member printed	Baroness Donaghy
uin	HL12498
answer	answer is ministerial correction date of answer 10/01/2019 answer text <p>Based on our internal data for March 2018, in total 28 per cent of claims do not complete the process.</p><p> </p><p>Of this figure around 8 per cent of claims were closed due to non-entitlement, for example because of capital or not passing the Habitual Residence Test. The remainder (around 19 per cent<strong><em>*</em></strong>) were closed due to non-compliance with the process, for example failure to sign a Claimant Commitment and failing to provide evidence to support their claim.</p><p> </p><p><strong><em>*</em></strong> percentages do not add up to 28 per cent due to rounding</p><p><strong> </strong></p> answering member printed Baroness Buscombe question first answered 10/01/2019 17:11:54 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4166 label Biography information for Baroness Donaghy

1029080

registered interest
date	19/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they will publish the monthly estimates of new claims to Universal Credit through natural migration before July 2020.
tabling member printed	Baroness Altmann
uin	HL12428
answer	answer is ministerial correction date of answer 08/01/2019 answer text <p>We cannot predict precisely when a claimant’s circumstances will change as this will be due to a significant change of circumstances that would have caused a new claim to be made to a different legacy benefit. Claimants cannot make a claim to legacy benefits, as these have been replaced by Universal Credit, with national roll-out completed last month.</p> answering member printed Baroness Buscombe question first answered 08/01/2019 17:58:03 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4533 label Biography information for Baroness Altmann

1029083

registered interest
date	19/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they intend to conduct an impact assessment of the proposed managed migration process to Universal Credit; if so, whether they will publish that assessment; and if so, when.
tabling member printed	Baroness Altmann
uin	HL12431
answer	answer is ministerial correction date of answer 07/01/2019 answer text <p>In our response the Social Security Advisory Committee on 5 November 2018 we committed to conducting detailed Equality Assessments of migration plans. This is an iterative process and will be fully evaluated with equality impacts reassessed in accordance with the evaluation. We will publish an assessment of the impacts of managed migration prior to increasing the scale.</p><p> </p><p>We routinely publish reviews of Universal Credit. These include the Universal Credit Impact Assessment (December 2012) and the Universal Credit Programme Full Business Case Summary (June 2018), which sets out the rationale for Universal Credit as well as the financial impacts it is expected to have.</p><p> </p><p>We plan to publish a full evaluation of Universal Credit when it has been fully implemented.</p> answering member printed Baroness Buscombe question first answered 07/01/2019 16:49:24 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4533 label Biography information for Baroness Altmann

1029105

registered interest
date	19/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of demand for home visits during the managed migration process; and what resource is available to ensure that this service is accessible to all those that need it.
tabling member printed	Baroness Healy of Primrose Hill
uin	HL12453
answer	answer is ministerial correction date of answer 08/01/2019 answer text <p>The Department has made no special assumptions for home visits for claimants going through managed migration. Between April 2017 and March 2018 290,000 cleared home visit referrals were made across all the Departments service lines.</p><p> </p><p>To ensure all claimants are supported, the Department has allocated additional funding for the home visiting service. This year we have allocated £1 million of funding for the home visiting service. For 2019/20 the total fund allocated will rise to just under £2 million, and will continue to increase to over £5.5 million per year by 2023/24, reflecting the increase in the total number of claimants of Universal Credit whether through managed migration or from other sources.</p> answering member printed Baroness Buscombe question first answered 08/01/2019 17:56:45 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4179 label Biography information for Baroness Healy of Primrose Hill