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1332078

registered interest
date	10/06/2021
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Prices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of the effect of exclusive tariffs on price comparison websites on competition in the energy retail market.
tabling member constituency	Makerfield
tabling member printed	Yvonne Fovargue
uin	13921
answer	answer is ministerial correction date of answer 18/06/2021 answer text <p>The offering of exclusive tariffs by price comparison companies enables them to exert competitive pressure on suppliers to offer consumers better energy deals. The ability to offer exclusive tariffs and the removal of the requirement to show whole of the market tariffs by price comparison companies followed the Competition Markets Authority’s recommendation in its market study of digital comparison tools in 2017. Consumers can access the exclusive tariffs via the price comparison companies’ websites or telephone comparison service.</p> answering member constituency Berwick-upon-Tweed answering member printed Anne-Marie Trevelyan question first answered 18/06/2021 13:11:20 answering member 4531 label Biography information for Anne-Marie Trevelyan
tabling member	4034 label Biography information for Yvonne Fovargue

1332079

registered interest
date	10/06/2021
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Prices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of potential effect of loyalty penalties in the energy retail market on consumers.
tabling member constituency	Makerfield
tabling member printed	Yvonne Fovargue
uin	13922
answer	answer is ministerial correction date of answer 18/06/2021 answer text <p>The Government is tackling the loyalty penalty experienced by households who do not shop around for their energy supply, which the Competition and Markets Authority has estimated, creates a £1.4bn average annual detriment to those consumers. We legislated for a price cap in 2018, which saves households £75-£100 a year on average. Ofgem, the sector regulator, is working to make it easier and quicker for households to switch energy deal. As set out in our Energy White Paper, the Government will introduce an opt-in switching scheme and trial out-out switching to help more households get a better deal on their energy.</p> answering member constituency Berwick-upon-Tweed answering member printed Anne-Marie Trevelyan question first answered 18/06/2021 13:12:01 answering member 4531 label Biography information for Anne-Marie Trevelyan
tabling member	4034 label Biography information for Yvonne Fovargue

1309079

registered interest
date	14/04/2021
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Environment Protection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to ensure consumers and businesses have access to redress and other consumer protections in emerging low-carbon markets.
tabling member constituency	Makerfield
tabling member printed	Yvonne Fovargue
uin	180964
answer	answer is ministerial correction date of answer 19/04/2021 answer text <p>As a Competent Authority, the energy regulator Ofgem, has an obligation to ensure Alternative Dispute Resolution is provided in the energy sector under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.</p><p> </p><p>Ofgem has appointed Ombudsman Services: Energy as the redress provider in the energy sector and has set out the types of dispute that Ombudsman Services: Energy can resolve, including issues relating to billing, sales, switching, supply, micro-generation and Feed in Tariffs.</p><p> </p><p>Consumer protection continues to be a central part of policy considerations in relation to new energy markets, for example we have recently consulted on extending access to redress to heat network customers.</p> answering member constituency Berwick-upon-Tweed answering member printed Anne-Marie Trevelyan question first answered 19/04/2021 15:40:46 answering member 4531 label Biography information for Anne-Marie Trevelyan
tabling member	4034 label Biography information for Yvonne Fovargue

1309081

registered interest
date	14/04/2021
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Carbon Emissions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to help vulnerable consumers make the transition to net zero.
tabling member constituency	Makerfield
tabling member printed	Yvonne Fovargue
uin	180965
answer	answer is ministerial correction date of answer 19/04/2021 answer text <p>The Government has extended the Energy Company Obligation to 2026 and expanded the Warm Home Discount to £475 million per year from 2022 to 2025/2026. This will see targeted support continue to be provided to low-income and vulnerable households to install energy saving measures and heat their homes over the winter months, while making savings on their energy bills through having better insulated homes. The future Home Upgrade Grant scheme, due to commence in 2022, will support low-income households with upgrades to the worst-performing homes off the gas grid in England. These upgrades will create warmer homes at lower cost and support low-income families with the switch to low-carbon heating. This increased energy efficiency is complemented by the Government’s rollout of over 26 million smart meters, which help consumers see how much energy they are using in near real-time and make sure they are ready to take advantage of the next wave of flexible, low-carbon technologies and energy tariffs.</p><p> </p><p>This Government is committed to getting the transition to net zero right for all consumers, including those in vulnerable circumstances, and will shortly publish a call for evidence to begin an ongoing strategic dialogue between consumers, industry and the Government on affordability in the energy system.</p> answering member constituency Berwick-upon-Tweed answering member printed Anne-Marie Trevelyan question first answered 19/04/2021 15:39:29 answering member 4531 label Biography information for Anne-Marie Trevelyan
tabling member	4034 label Biography information for Yvonne Fovargue