| answer text |
<br /><p>The Driver and Vehicle Standards Agency (DVSA) does not record information
about the sex of any complainant. Nor does it retain information about complaints
made before 2011-12 about practical driving tests or cases referred to the ICA. Information
it does hold is as follows:</p><p>2011-12 1,080 complaints received – 42 upheld, 938
not upheld, 100 no outcome recorded</p><p>2012-13 1,108 complaints received – 40 upheld,
1002 not upheld, 66 no outcome recorded</p><p>2013-14 1,260 complaints received –
37 upheld, 1013 not upheld, 210 no outcome recorded</p><p>2014-15 1,401 complaints
received – 27 upheld, 1158 not upheld, 216 no outcome recorded</p><p>2015- 16 1,351
complaints received – 37 upheld, 1174 not upheld, 140 no outcome recorded</p><br /><p>Complaints
referred to the ICA</p><p>2011-12 - 3 cases</p><p>2012-13 - 9 cases</p><p>2013-14
- 10 cases</p><p>2015-16 - 4 cases</p><br />
|
 |
