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1062050

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the overall satisfaction rate is among claimants for universal credit (a) full service and (b) live service.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	221994
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>I refer the hon. Member to my answer to the Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2019-02-13/220801/" target="_blank">220801</a>.</p><p> </p><p>We no longer differentiate between live and full service as the number of live service cases is reducing rapidly, and because both services operate within the same policy framework.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/02/2019 17:18:22 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1062114

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason her Department requires owners of limited companies to provide company financial accounts when applying for universal credit; and if she will review that policy.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	222036
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The Department does not require owners of limited companies to provide company financial accounts when applying for Universal Credit. Self-employed earnings are reported on a simplified 'cash accounting' basis, which asks for the total income from receipts into the business and details of payments out of the business under defined categories during the assessment period. The requirements were designed to be as simple as possible in order for self-employed claimants to easily report their earnings.</p><p> </p><p>The Department has therefore not made an assessment.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 222037 question first answered 20/02/2019 17:36:18 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4440 label Biography information for Marion Fellows

1062115

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the practicality of requiring the owners of limited companies to provide company financial accounts when applying for universal credit.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	222037
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The Department does not require owners of limited companies to provide company financial accounts when applying for Universal Credit. Self-employed earnings are reported on a simplified 'cash accounting' basis, which asks for the total income from receipts into the business and details of payments out of the business under defined categories during the assessment period. The requirements were designed to be as simple as possible in order for self-employed claimants to easily report their earnings.</p><p> </p><p>The Department has therefore not made an assessment.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 222036 question first answered 20/02/2019 17:36:18 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4440 label Biography information for Marion Fellows

1060698

registered interest
date	13/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 13 February 2019 to Question 218202, if she will break the results of the survey down by universal credit claimants on (a) live service and (b) full service.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	220801
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>To break the results of the Claimant Service and Experience Survey 2017-2018 down to those who claimed under Universal Credit live service and those who claimed under full service systems would only be possible at disproportionate cost.</p><p><strong> </strong></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 18/02/2019 17:50:38 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1060864

registered interest
date	13/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for how long consent is granted, when the criteria are met, to friends, family members or professionals to access information on a claimant's universal credit claim.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	220726
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>Explicit consent, which can be given by a claimant via their journal, over the phone, or in person when accompanied by their adviser, is not indefinite for representatives. Once explicit consent has been provided by a claimant, it will last until the specific request for information is resolved, or until the end of the Assessment Period after the one in which the consent was given. Alternatively, a claimant can withdraw their consent at any stage.</p><p>Explicit consent is time bound because the Department must ensure that it protects the comprehensive data belonging to our claimants effectively and that it ensures it is used only for the purposes intended.</p><p>The Department also has a well-established appointeeship arrangement system for claimants who are unable to manage their own affairs.</p><p>In our response to the Social Security Advisory Committee in November 2018 in respect of the managed Managed mMigration regulations, we have agreed to explore options for improving the process of explicit consent in collaboration with the committee.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 18/02/2019 16:40:46 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	163 label Biography information for Sir Stephen Timms

1060868

registered interest
date	13/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support Job Centres give to universal credit applicants who do not complete their application.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	220727
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>Most people claiming Universal Credit will be able to access and navigate the internet, to make and maintain their Universal Credit account. Our published Universal Credit Claimant Survey found that 98 per cent of claimants did claim online, and the majority of those said they found the claim process overall to be straightforward.</p><p> </p><p>Universal Credit has been designed with accessibility in mind and we are committed to providing personalised support for all claimants. Where a claimant requires assistance to complete the initial application process support is available via the Universal Credit helpline, face to face in the Jobcentre or in exceptional circumstances through a Home visit.</p><p> </p><p>Service delivery teams within jobcentres provide a professional and supportive environment for our customers, providing digital coaching, helping claimants set up and maintain their Universal Credit claims.</p><p> </p><p>If a claimant needs more intensive or specific support to make their claim, face-to-face and other help is available through our current Universal Support Assisted Digital Service offer, which provides bespoke help, support and skills for claimants to make and maintain their digital account online. Since 2017, Universal Support has been delivered by individual local authorities, funded by grants from DWP.</p><p> </p><p>From 1 April 2019 Citizens Advice (England and Wales) and Citizens Advice Scotland will deliver a new “Help to Claim” service to support vulnerable claimants through the process of making a claim to Universal Credit.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 220728 question first answered 18/02/2019 18:02:28 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	163 label Biography information for Sir Stephen Timms

1060870

registered interest
date	13/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support Job Centres give to universal credit claimants who drop out of their claim.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	220728
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>Most people claiming Universal Credit will be able to access and navigate the internet, to make and maintain their Universal Credit account. Our published Universal Credit Claimant Survey found that 98 per cent of claimants did claim online, and the majority of those said they found the claim process overall to be straightforward.</p><p> </p><p>Universal Credit has been designed with accessibility in mind and we are committed to providing personalised support for all claimants. Where a claimant requires assistance to complete the initial application process support is available via the Universal Credit helpline, face to face in the Jobcentre or in exceptional circumstances through a Home visit.</p><p> </p><p>Service delivery teams within jobcentres provide a professional and supportive environment for our customers, providing digital coaching, helping claimants set up and maintain their Universal Credit claims.</p><p> </p><p>If a claimant needs more intensive or specific support to make their claim, face-to-face and other help is available through our current Universal Support Assisted Digital Service offer, which provides bespoke help, support and skills for claimants to make and maintain their digital account online. Since 2017, Universal Support has been delivered by individual local authorities, funded by grants from DWP.</p><p> </p><p>From 1 April 2019 Citizens Advice (England and Wales) and Citizens Advice Scotland will deliver a new “Help to Claim” service to support vulnerable claimants through the process of making a claim to Universal Credit.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 220727 question first answered 18/02/2019 18:02:28 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	163 label Biography information for Sir Stephen Timms

1060876

registered interest
date	13/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people making an application for universal credit in (a) April 2018 and (b) October 2018 waited more than (i) six weeks, (ii) seven weeks, (iii) eight weeks, (iv) nine weeks and (v) ten weeks before receiving their first payment.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	220729
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>The next regular official statistics will be published on 19 February 2019. This will provide the latest data on payment timeliness for new Universal Credit claims. Future official statistics will include additional breakdowns of payment timeliness.</p><p> </p><p>Longer term we will publish further Universal Credit statistical releases and continue to commission and publish ad-hoc statistical releases.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 18/02/2019 17:23:07 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	163 label Biography information for Sir Stephen Timms

1059792

registered interest
date	12/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people are migrating naturally to universal credit each week by region.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	220095
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>Claimants only move from existing benefits to Universal Credit through natural migration when they experience a significant change in their circumstances that triggers a new claim to benefit.</p><p> </p><p>The requested information is not readily available and to provide it would incur disproportionate cost.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 18/02/2019 17:16:21 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1059849

registered interest
date	12/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect of the five week waiting time for universal credit, and the consequent requirement for claimants without savings to take an advance from her Department, on levels of indebtedness among claimants.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	220054
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>New Claims are often made as a result of a life event such as losing a job or separating from a partner and these events can be associated with financial problems. To ensure that no-one has to experience hardship during their first assessment period the Department has introduced a number of measures to support claimants before they receive their first Universal Credit award. New claimants can apply for a Universal Credit new claim advance if they need financial support. This is an interest free payment of up to 100% of their total expected award and they can have up to 12 months to repay it. In the Autumn Budget 2018, we also announced that from October 2021, the repayment period for these advances will be extended further, to up to 16 months.</p><p> </p><p>Following the Autumn Budget 2017, we have also implemented a comprehensive and wide-ranging package of improvement measures worth £1.5 billion to help claimants as they move over to Universal Credit. This includes removing waiting days, providing an additional 2 weeks of Housing Benefit to eligible claimants to support them when they move to Universal Credit and, increasing the amount and repayment period for Universal Credit new claim and benefit transfer advances.</p><p> </p><p>At the Autumn Budget 2018, we also announced the introduction of a two-week continuation of Income Support and the income related elements of Employment and Support Allowance and Jobseeker’s Allowance from July 2020. This will provide 1.1 million households with further financial support during their first assessment period.</p><p> </p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 18/02/2019 17:11:39 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	163 label Biography information for Sir Stephen Timms