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1062113

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Slough
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many habitual residency tests have been carried out for universal credit claimants at the Slough Job Centre in each month since April 2018.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	222064
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The information requested is not readily available and to provide it would incur a disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/02/2019 17:41:35 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1062114

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason her Department requires owners of limited companies to provide company financial accounts when applying for universal credit; and if she will review that policy.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	222036
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The Department does not require owners of limited companies to provide company financial accounts when applying for Universal Credit. Self-employed earnings are reported on a simplified 'cash accounting' basis, which asks for the total income from receipts into the business and details of payments out of the business under defined categories during the assessment period. The requirements were designed to be as simple as possible in order for self-employed claimants to easily report their earnings.</p><p> </p><p>The Department has therefore not made an assessment.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 222037 question first answered 20/02/2019 17:36:18 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4440 label Biography information for Marion Fellows

1062115

registered interest
date	15/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the practicality of requiring the owners of limited companies to provide company financial accounts when applying for universal credit.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	222037
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The Department does not require owners of limited companies to provide company financial accounts when applying for Universal Credit. Self-employed earnings are reported on a simplified 'cash accounting' basis, which asks for the total income from receipts into the business and details of payments out of the business under defined categories during the assessment period. The requirements were designed to be as simple as possible in order for self-employed claimants to easily report their earnings.</p><p> </p><p>The Department has therefore not made an assessment.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 222036 question first answered 20/02/2019 17:36:18 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4440 label Biography information for Marion Fellows

1059859

registered interest
date	12/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time is for a call to the universal credit hotline to be answered.
tabling member constituency	Wirral South
tabling member printed	Alison McGovern
uin	220206
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>Universal Credit is a 24 hour, seven day a week, digital service that allows claimants to manage their own data and account online at a time which is convenient for them. Via their account claimants can check their Universal Credit benefit payments, notify us of changes and record notes via an online journal facility. In addition, established claimants who call the Freephone Universal Credit helpline are connected directly to the person or team who are dealing with the case.</p><p> </p><p>The average waiting time for a person calling the Universal Credit Full Service helpline in the month of January 2019 was 4 minutes and 53 seconds.</p><p><strong> </strong></p><p>Our Average Speed of Answer (ASA) measure is the average customer wait time from the point of entering a queue to connection to an agent. This excludes any time spent in pre-queue messaging and any wait time for calls ultimately abandoned by callers prior to answer.</p><p> </p><p><strong>Notes:</strong></p><p> </p><p>Data Source: BT - OPMIS and Historical Management Information (GI2 – HMI)</p><p>Outsourced partner data is included.</p><p>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/02/2019 17:48:33 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4083 label Biography information for Alison McGovern

1059864

registered interest
date	12/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of meetings at job centres for universal credit claimants have been missed due to ill health in each year for which information is available.
tabling member constituency	Wirral South
tabling member printed	Alison McGovern
uin	220209
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>The requested information is not readily available as the Department does not centrally collate information on the reasons a claimant might give for not attending an appointment. Where a claimant has a health condition we will apply easements to their conditionality and we may postpone or reschedule their appointment. If a claimant fails to attend a meeting due to a health condition, we would consider a temporary period of sickness or medical emergency to be a good reason for this.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/02/2019 17:28:54 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4083 label Biography information for Alison McGovern

1059867

registered interest
date	12/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Disqualification
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department is taking steps to reduce universal credit claimants' anxiety of the threat of sanctions.
tabling member constituency	Wirral South
tabling member printed	Alison McGovern
uin	220210
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>Work coach discussions with claimants are designed to provide people with help and support. They will agree claimant commitments which are reasonable and tailored to take account of individual circumstances.</p><p> </p><p>Work coaches must make clear, in a consultative and helpful manner, the potential consequences of failing to comply without good reason with the agreed commitments. They highlight that sanctions are not imposed lightly and only where the claimant has no good reason for failing to meet their commitments. They also explain the importance of letting their work coach know if they have difficulty meeting a commitment, e.g. telling us why they cannot make a work coach appointment. When considering if someone has good reason, the work coach will clarify if other factors should be taken into account, e.g. health condition, complex need or vulnerability.</p><p> </p><p>When considering whether a sanction is appropriate, a Decision Maker will take all the claimant’s individual circumstances, including any health conditions or disabilities and any evidence of good cause, into account before deciding whether a sanction is warranted.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/02/2019 17:45:04 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4083 label Biography information for Alison McGovern