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1483598

registered interest
date	27/06/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment his Department has made of the level of compliance of airlines in compensating passengers for delayed or cancelled flights; and what steps he plans to take to increase compliance.
tabling member constituency	East Yorkshire
tabling member printed	Sir Greg Knight
uin	25742
answer	answer is ministerial correction date of answer 30/06/2022 answer text <p>There is a framework of legislation in place to protect consumer rights when travelling by air, including when and what compensation is due in the event of cancellations and long delays, and airlines are obliged to provide passengers about their rights in those situations.</p><p> </p><p>The Civil Aviation Authority (CAA), as the Regulator for aviation, are responsible for the enforcement activities. They conduct assessments of industry and take forward action if breaches are found. The Government works closely with the CAA and will continue to do so.</p><p> </p><p>We recently consulted on a range of consumer policy reforms, including additional powers for the CAA to enforce consumer rights and mandatory alternative dispute resolution for all airlines operating in the UK, to enable individuals to seek redress. We are currently reviewing all responses and will set out next steps in due course.</p><p> </p> answering member constituency Witney answering member printed Robert Courts question first answered 30/06/2022 08:38:12 answering member 4589 label Biography information for Robert Courts
tabling member	1200 label Biography information for Sir Greg Knight

1483599

registered interest
date	27/06/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the level of compliance of airlines with their obligations to supply passengers with (a) food and (b) other essentials in the event of delayed or cancelled flights; and what steps he plans to take to increase compliance.
tabling member constituency	East Yorkshire
tabling member printed	Sir Greg Knight
uin	25743
answer	answer is ministerial correction date of answer 30/06/2022 answer text <p>There is a framework of legislation in place to protect consumer’s rights when travelling by air, including a passenger’s right to care. In the event of flight cancellations and long delays, airlines are obliged to offer passengers free of charge meals and refreshments, and in certain cases hotel accommodation and transport between the airport and place of accommodation (hotel or other). Airlines are also obliged to provide passengers about their rights in those situations.</p><p>The Civil Aviation Authority (CAA), as the Regulator for aviation, are responsible for the enforcement activities. They conduct assessments of industry and take forward action if breaches are found. The Government works closely with the CAA and will continue to do so.</p><p>We recently consulted on a range of consumer policy reforms, including additional powers for the CAA to enforce consumer rights and mandatory alternative dispute resolution for all airlines operating in the UK, to enable individuals to seek redress. We are currently reviewing all responses and will set out next steps in due course.</p> answering member constituency Witney answering member printed Robert Courts question first answered 30/06/2022 08:35:15 answering member 4589 label Biography information for Robert Courts
tabling member	1200 label Biography information for Sir Greg Knight

1309458

registered interest
date	15/04/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment he has made of the (a) level of risk of catching covid-19 posed to passengers on aeroplane flights and (b) effect of leaving all middle seats vacant on the level of that risk; what discussions he has had with relevant stakeholders on the additional steps that could be taken to reduce that risk; and if he will make a statement.
tabling member constituency	East Yorkshire
tabling member printed	Sir Greg Knight
uin	181194
answer	answer is ministerial correction date of answer 20/04/2021 answer text <p>The Government expects all airlines to manage the risks of COVID-19 transmission as far as possible and published guidance to provide safer services for passengers. The Safer Transport guidance for operators, which was developed with industry, is clear that robust social distancing, regular cleaning, and good hand and respiratory hygiene are the best ways of protecting against the transmission of coronavirus.</p><p> </p><p>Where social distancing is not possible, airlines are advised to carry out a risk assessment and implement appropriate risk controls. For example, wearing a face covering can play a role in helping us to protect other passengers, which is why it is now mandatory to wear one on board aircraft.</p><p> </p><p>It is also worth noting that passengers are seated facing forwards in the same direction on board aircraft, which avoids the increased transmission risk of being seated face to face.</p><p> </p><p> </p><p>In addition, air conditioning systems on modern aircraft filter cabin air every few minutes through High Efficiency Particulate Air (HEPA) filters. These filters are very effective at capturing airborne microbes in the filtered air and, when coupled with the drawn in fresh air, can help to mitigate the longer-range risk of transmission.</p><p> </p><p>Officials continue to engage with the aviation sector to ensure they are supported in implementing best practices.</p><p> </p><p> </p> answering member constituency Witney answering member printed Robert Courts question first answered 20/04/2021 11:49:44 answering member 4589 label Biography information for Robert Courts
tabling member	1200 label Biography information for Sir Greg Knight

1241813

registered interest
date	08/10/2020
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	British Nationals Abroad: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will list the categories of people exempt from the requirement to self-isolate for 14 days when returning to the UK from a country not on the travel corridor list; what plans he has to amend that list; and if he will make a statement.
tabling member constituency	East Yorkshire
tabling member printed	Sir Greg Knight
uin	100894
answer	answer is ministerial correction date of answer 13/10/2020 answer text <p>Exemptions to the self-isolation requirement are in place primarily to meet the UK’s international obligations, provide for continued security of supply into the UK and so as not to impede work supporting national security or critical infrastructure.</p><p> </p><p>The full list of exemptions is available on gov.uk at the link below: full list here: <a href="http://www.gov.uk/government/publications/coronavirus-covid-19-travellers-exempt-from-uk-border-rules/coronavirus-covid-19-travellers-exempt-from-uk-border-rules" target="_blank">www.gov.uk/government/publications/coronavirus-covid-19-travellers-exempt-from-uk-border-rules/coronavirus-covid-19-travellers-exempt-from-uk-border-rules</a></p><p> </p><p> </p><p> </p><p>The list of exemptions is kept under regular review.</p><p> </p><p> </p> answering member constituency Witney answering member printed Robert Courts question first answered 13/10/2020 16:22:16 answering member 4589 label Biography information for Robert Courts
tabling member	1200 label Biography information for Sir Greg Knight

1241814

registered interest
date	08/10/2020
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	British Nationals Abroad: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the level of compliance with the requirement to self-isolate when returning to the UK from a country not on the travel corridor list; what provisions exist to verify that those meant to self-isolate are doing so; and if he will make a statement.
tabling member constituency	East Yorkshire
tabling member printed	Sir Greg Knight
uin	100895
answer	answer is ministerial correction date of answer 13/10/2020 answer text <p>These measures are　subject to review every　28 days and supported by an Impact Summary, to ensure they are in line with the latest scientific evidence and remain effective and necessary.</p><p> </p><p> </p><p>On arrival Border Force conduct spot checks on passenger forms which include contact details, passport number and address while in the United Kingdom (UK).</p><p> </p><p> </p><p> </p><p>Further compliance checks are carried out by Public Health England’s Isolation Assurance Service (IAS) who attempt to contact randomly sampled arriving passengers to ensure that they are self-isolating. IAS will only contact passengers with a quarantine address in England and Northern Ireland.</p><p> </p><p> </p><p> </p><p>If IAS are not satisfied that the individual is self-isolating, their information will be passed to Border Force and the police for potential enforcement action.</p><p> </p><p> </p><p> </p><p>Failure to self-isolate if required following international travel already attracts a £1,000 penalty. Anyone who commits a second offence will receive a penalty of £2,000. Further repeat offences will attract penalties of £4,000 and then £10,000 for each repeat offence.</p><p> </p><p> </p><p /> answering member constituency Witney answering member printed Robert Courts question first answered 13/10/2020 16:27:00 answering member 4589 label Biography information for Robert Courts
tabling member	1200 label Biography information for Sir Greg Knight