answer text |
<p>No discussions have taken place with local authorities about the adequacy of guidance
for vulnerable people on their entitlement for free dental health care. However, the
Department, NHS Business Services Authority and NHS England recognise concerns that
some patients may not be clear on whether they are exempt from charges and have been
working to further improve the information available to patients around eligibility.
This includes promoting an easy read patient information booklet, creating an online
eligibility checker and developing a national awareness campaign.</p><p> </p><p>Information
on which groups of patients are exempt is widely available. All dental practices providing
National Health Service care are contractually required to display a standard poster
setting out current NHS charges and highlighting that patients may be exempt from
or entitled to help with charges. This poster along with a patient leaflet setting
out NHS dental entitlements in more detail, is provided free of charge to every practice
in England delivering NHS dental treatment.</p><p> </p><p>As well as in all NHS dental
practices information on charges and exemptions is also available through other channels
such as the NHS Website dental section (formerly NHS Choices) and in the NHS ‘help
with health costs’ booklet. NHS England also runs periodic local initiatives, where
it assesses whether there is a need to further raise awareness locally among those
patients who may be exempt or are through low income entitled to partial help with
costs.</p>
|
|