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<p>An apprenticeship is a job with an accompanying skills development programme designed
by employers in the sector to meet the key requirements of the job role. In many cases
this will include an aspect of customer service as many jobs recognise the importance
of such skills and these will be reflected in the apprenticeship framework.</p><p>
</p><p>More than 400 employers are involved in the development of new apprenticeship
standards as part of our Trailblazers programme. Where they see customer service skills
as crucial to an occupation, they will include these within the new employer-led standards.</p><p>
</p><p>For individuals in jobs that are specific customer service roles there is a
dedicated Customer Service Apprenticeship available.</p>
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