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809742

registered interest
date	19/12/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what response she has received to her letter to Ofcom of 15 August 2017 ref TO2017/03331/DC asking whether Ofcom is striking the right balance between keeping bills low for consumers and incentivising the necessary levels of investment in the UK’s digital infrastructure.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	120362
answer	answer is ministerial correction date of answer 22/12/2017 answer text <p>A reply to that letter was received from Ofcom, which is available here: <a href="https://www.ofcom.org.uk/__data/assets/pdf_file/0014/107141/sharon-white-letter.pdf" target="_blank">https://www.ofcom.org.uk/__data/assets/pdf_file/0014/107141/sharon-white-letter.pdf</a></p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 22/12/2017 13:07:35 answering member 4070 label Biography information for Matt Hancock
tabling member	4124 label Biography information for Chi Onwurah

809746

registered interest
date	19/12/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Ofcom
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, to what extent her Department has authority to intervene in the way in which Ofcom carries out its duties.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	120366
answer	answer is ministerial correction date of answer 22/12/2017 answer text The Secretary of State can write to Ofcom on whatever matter she chooses. Ofcom is an independent regulator and takes many considerations into account when making decisions.<p> </p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 22/12/2017 13:10:05 answering member 4070 label Biography information for Matt Hancock
tabling member	4124 label Biography information for Chi Onwurah

809748

registered interest
date	19/12/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Ofcom
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what information her Department holds on how many occasions previous Secretaries of State of her Department have written to the Chief Executive of Ofcom requesting that they reconsider recommended price reductions relating to regulated services in each of the last 10 years.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	120368
answer	answer is ministerial correction date of answer 22/12/2017 answer text <p>The Secretary of State for DCMS has written to the Chief Executive of Ofcom from time to time on a number of matters over the decade and a half since Ofcom was established.</p><p> </p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 22/12/2017 13:05:32 answering member 4070 label Biography information for Matt Hancock
tabling member	4124 label Biography information for Chi Onwurah

809087

registered interest
date	18/12/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Personal Records: Data Protection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what steps she is taking to promote the portability of personal data between different digital platforms.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	120196
answer	answer is ministerial correction date of answer 21/12/2017 answer text The right to data portability is an important provision of GDPR, and we are working to assess the role that government should take in ensuring that it works for businesses and consumers.<p> </p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 21/12/2017 16:21:42 answering member 4070 label Biography information for Matt Hancock
tabling member	4124 label Biography information for Chi Onwurah

807177

registered interest
date	15/12/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Ofcom: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, whether she has made an assessment of the comprehensiveness and quality of Ofcom’s quarterly telecoms complaints data in terms of enabling consumers to make informed decisions; and if she will make a statement.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	119825
answer	answer is ministerial correction date of answer 20/12/2017 answer text <p>Ofcom publishes quarterly data on the number of complaints it receives about communications providers. In addition, the government has recently legislated in the Digital Economy Act 2017 to give Ofcom the power to collect and publish a wider range of service quality data from providers. This data will be published in Ofcom’s annual Comparing Service Quality reports and will ensure that consumers have access to better and more comprehensive data on service quality metrics in addition to complaints statistics.</p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 20/12/2017 12:12:40 answering member 4070 label Biography information for Matt Hancock
tabling member	4124 label Biography information for Chi Onwurah

807178

registered interest
date	15/12/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Ofcom: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, whether she has made an assessment of the potential merits of including data from Alternative Dispute Resolution schemes in Ofcom’s quarterly telecoms complaints data in order to enable consumers to make better informed decisions; and if she will make a statement.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	119826
answer	answer is ministerial correction date of answer 20/12/2017 answer text <p>CISAS and Ombudsman Services: Communications are the two Ofcom-accredited providers of Alternative Dispute Resolutions for telecoms customers. Both are required by Ofcom to publish data on the types of complaints that are referred to them and the outcomes that are reached in these cases. This and other data about Alternative Dispute Resolution is available in quarterly reports on their websites.</p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 20/12/2017 12:13:58 answering member 4070 label Biography information for Matt Hancock
tabling member	4124 label Biography information for Chi Onwurah