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167990

registered interest
date	04/12/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Telecommunications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what recent discussions he has had with Ofcom about the adequacy of their existing powers to implement gaining provider-led switching for all communications services.
tabling member constituency	Stockton North
tabling member printed	Alex Cunningham
uin	217248
answer	answer is ministerial correction date of answer 11/12/2014 answer text <p>I meet regularly with Ofcom. Ed Richards in his evidence to the Communications Committee on 18 November 2014 confirmed that Ofcom had the necessary power to deliver gaining provider led switching for mobile services. However the Regulator has stated that they will undertake a review of the consumer experience of switching to identify the most appropriate powers to use, to address consumer protection and competition issues. The Government will assist in this assessment and will work closely with Ofcom to identify any areas where its powers could be improved.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 11/12/2014 13:32:25 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4122 label Biography information for Alex Cunningham

167991

registered interest
date	04/12/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Telecommunications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, with reference to his Department's strategy paper Connectivity, Content and Consumers, what powers (a) his Department and (b) Ofcom have to implement the policy of establishing gaining provider led switching (i) for mobile and (ii) across other communications services.
tabling member constituency	Stockton North
tabling member printed	Alex Cunningham
uin	217247
answer	answer is ministerial correction date of answer 11/12/2014 answer text <p>The Communications Act 2003 confers functions on Ofcom to make provisions about the regulation of the provision of electronic communications services. Section 45 of the Act gives Ofcom the power to set general conditions on service providers. Section 51 specifies that one of the reasons for imposing such conditions is to protect the interests of consumers of electronic communications services. These statutory powers apply to all electronic communication services and there is therefore no doubt that Ofcom has sufficient powers to make provision for a gaining provider led model for voice and data services switched between mobile network operators and voice and broadband services switched over the KCOM copper network.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 11/12/2014 13:32:59 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4122 label Biography information for Alex Cunningham

156594

registered interest
date	19/11/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what recent conversation he has had with Ofcom on the introduction of a gaining provider-led switching system in the mobile sector.
tabling member constituency	Stockton North
tabling member printed	Alex Cunningham
uin	215197
answer	answer is ministerial correction date of answer 26/11/2014 answer text <p>DCMS officials have frequent contact with Ofcom to take forward this work. I want the switching process to be as easy and straightforward as possible for consumers and I recognise that switching processes work better for consumers when only one call needs to be made for the switch to happen, to the gaining provider. Working with Ofcom, we will do everything we can to move towards a system of gaining-provider led switching across the board.</p><p>In July, Ofcom published a call for inputs (which closed in September) on switching providers of broadband, pay-TV, mobile voice and data services and bundled services, in order to gauge the impact of these processes on consumers’ experience and on competition. Ofcom is conducting further research and holding discussions with industry and consumer organisations. It will publish a document setting out its findings in the first half of 2015.</p><p>We set out our thinking on GPL switching in the Connectivity, Content and Consumers [CCC} Strategy Paper, published in July 2013. In December 2013 Ofcom announced that GPL switching would be mandated for broadband and fixed telephony over the Openreach network. Full implementation of this will be completed by June 2015. Since then, Ofcom has been assessing the consumer experience of switching mobile services, pay-TV and bundles of electronic communications services and will report in the first half of 2015, as I describe above.</p><p> </p> answering member constituency Wantage answering member printed Mr Edward Vaizey grouped question UIN 215198 215247 question first answered 26/11/2014 16:54:31 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4122 label Biography information for Alex Cunningham

156595

registered interest
date	19/11/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what recent assessment he has made of the potential effect on consumers of the implementation of a gaining provider-led switching system in the mobile sector.
tabling member constituency	Stockton North
tabling member printed	Alex Cunningham
uin	215198
answer	answer is ministerial correction date of answer 26/11/2014 answer text <p>DCMS officials have frequent contact with Ofcom to take forward this work. I want the switching process to be as easy and straightforward as possible for consumers and I recognise that switching processes work better for consumers when only one call needs to be made for the switch to happen, to the gaining provider. Working with Ofcom, we will do everything we can to move towards a system of gaining-provider led switching across the board.</p><p>In July, Ofcom published a call for inputs (which closed in September) on switching providers of broadband, pay-TV, mobile voice and data services and bundled services, in order to gauge the impact of these processes on consumers’ experience and on competition. Ofcom is conducting further research and holding discussions with industry and consumer organisations. It will publish a document setting out its findings in the first half of 2015.</p><p>We set out our thinking on GPL switching in the Connectivity, Content and Consumers [CCC} Strategy Paper, published in July 2013. In December 2013 Ofcom announced that GPL switching would be mandated for broadband and fixed telephony over the Openreach network. Full implementation of this will be completed by June 2015. Since then, Ofcom has been assessing the consumer experience of switching mobile services, pay-TV and bundles of electronic communications services and will report in the first half of 2015, as I describe above.</p><p> </p> answering member constituency Wantage answering member printed Mr Edward Vaizey grouped question UIN 215197 215247 question first answered 26/11/2014 16:54:32 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4122 label Biography information for Alex Cunningham

156596

registered interest
date	19/11/2014
answering body	Department for Culture Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what steps his Department has taken to support the introduction of gaining provider-led switching systems since the publication of his Department's report, Connectivity, Content and Consumers in July 2013.
tabling member constituency	Stockton North
tabling member printed	Alex Cunningham
uin	215247
answer	answer is ministerial correction date of answer 26/11/2014 answer text <p>DCMS officials have frequent contact with Ofcom to take forward this work. I want the switching process to be as easy and straightforward as possible for consumers and I recognise that switching processes work better for consumers when only one call needs to be made for the switch to happen, to the gaining provider. Working with Ofcom, we will do everything we can to move towards a system of gaining-provider led switching across the board.</p><p>In July, Ofcom published a call for inputs (which closed in September) on switching providers of broadband, pay-TV, mobile voice and data services and bundled services, in order to gauge the impact of these processes on consumers’ experience and on competition. Ofcom is conducting further research and holding discussions with industry and consumer organisations. It will publish a document setting out its findings in the first half of 2015.</p><p>We set out our thinking on GPL switching in the Connectivity, Content and Consumers [CCC} Strategy Paper, published in July 2013. In December 2013 Ofcom announced that GPL switching would be mandated for broadband and fixed telephony over the Openreach network. Full implementation of this will be completed by June 2015. Since then, Ofcom has been assessing the consumer experience of switching mobile services, pay-TV and bundles of electronic communications services and will report in the first half of 2015, as I describe above.</p><p> </p> answering member constituency Wantage answering member printed Mr Edward Vaizey grouped question UIN 215197 215198 question first answered 26/11/2014 16:54:32 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4122 label Biography information for Alex Cunningham