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<p>Following initial closures as a result of global Covid-19 restrictions, Visa Application
Centres (VACs) overseas and UK Visa and Citizenship Application Service (UKVCAS) centres
in the UK have started reopening in a phased way, with social distancing and other
public health measures in place which has resulted in reduced appointment capacity.</p><p>
</p><p>UK Visas and Immigration (UKVI) is continuing to work with our commercial partners
to ensure there is sufficient appointment availability so customers waiting for an
appointment are able to enrol their biometrics and submit supporting documents safely
and quickly.</p><p> </p><p>Customers who have applied since services were suspended
are being contacted and offered appointments in a phased way. For customers in the
UK, in order to increase capacity and reduce customer contact UKVI will be reusing
fingerprint biometrics for some customers who have supplied their fingerprints since
July 2015. These customers do not need to attend a UKVCAS or an SSC service point
appointment to provide biometric information.</p>
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