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1524627
registered interest false more like this
date less than 2022-10-20more like thismore than 2022-10-20
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Train Operating Companies: Standards more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what criteria her Department uses to assess whether a train operating company has provided an acceptable level of services for passengers. more like this
tabling member constituency Liverpool, Wavertree more like this
tabling member printed
Paula Barker more like this
uin 68025 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-10-24more like thismore than 2022-10-24
answer text <p>The criteria the Department uses to evaluate the Performance-Based Fee are set out in the ERMA and NRC contracts.</p><p>Specifically, this area falls under Operational Performance and Customer Experience/Customer Satisfaction and Service Quality within the overall Scorecard.</p> more like this
answering member constituency Torbay remove filter
answering member printed Kevin Foster more like this
question first answered
remove filter
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4828
label Biography information for Paula Barker more like this