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date	2018-09-06
min answer › question first answered	2018-09-13T15:21:13.857Z
answer › answering member constituency	Stourbridge
hansard heading	Broadband: Misrepresentation

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

969187

registered interest

date

06/09/2018

answering body

Department for Digital, Culture, Media and Sport

answering dept id

answering dept short name

Digital, Culture, Media and Sport

answering dept sort name

Digital, Culture, Media and Sport

hansard heading

Broadband: Misrepresentation

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Digital, Culture, Media and Sport, what information his Department holds on the number of complaints the Advertising Standards Authority has received on broadband companies miss-selling download speeds in each of the last five years.

tabling member constituency

East Kilbride, Strathaven and Lesmahagow

tabling member printed

Dr Lisa Cameron

uin

171447

answer

is ministerial correction

date of answer

13/09/2018

answer text

Detailed information on numbers of complaints can be obtained from the Advertising Standards Authority directly. On 23 May 2018, the ASA implemented a major change. Now, numerical speed claims in broadband adverts should be based on the download speed available to at least 50% of customers at peak time. The previous position was that advertised “up to” speeds should be available to at least 10% of customers.

answering member constituency

Stourbridge

answering member printed

Margot James

question first answered

13/09/2018 16:23:14

answering member

4115

label	Biography information for Margot James

tabling member

4412

label	Biography information for Dr Lisa Cameron