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1226978
registered interest false more like this
date remove filter
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Green Deal Scheme: Misrepresentation more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints on the mis-selling of Green Deal loans by Home Energy and Lifestyle Management Ltd his Department has received since that scheme was established; and how many of those complainants have yet to receive (a) an initial and (b) final intention notice in response to their complaint. more like this
tabling member constituency Rutherglen and Hamilton West more like this
tabling member printed
Margaret Ferrier more like this
uin 77664 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-09-07more like thismore than 2020-09-07
answer text <p>The figures provided below are as of 7 September, except where otherwise specified.</p><p> </p><p>A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy &amp; Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338<strong>.</strong></p><p> </p><p>The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.</p><p> </p><p>Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.</p><p> </p><p>One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.</p><p><strong> </strong></p><p>Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.</p><p> </p><p>The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.<strong> </strong></p><p> </p><p> </p><p>Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.</p><p> </p><p>Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.</p><p> </p><p>No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.</p>
answering member constituency Spelthorne remove filter
answering member printed Kwasi Kwarteng more like this
question first answered
less than 2020-09-07T12:50:00.25Zmore like thismore than 2020-09-07T12:50:00.25Z
answering member
4134
label Biography information for Kwasi Kwarteng more like this
tabling member
4386
label Biography information for Margaret Ferrier more like this