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<p>The Department is working with Ofgem and network companies to help improve the
network connection process, for example through making advice and information clearer
for customers. Ofgem also published a call for evidence, in November 2019, to gain
a better understanding of the number, location and characteristics of off-grid households.
It is available at <a href="https://www.ofgem.gov.uk/publications-and-updates/call-evidence-households-not-connected-electricity-distribution-network"
target="_blank">https://www.ofgem.gov.uk/publications-and-updates/call-evidence-households-not-connected-electricity-distribution-network</a>.
Ofgem is currently considering the responses.</p>
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