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1125657

registered interest
date	09/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Fines: Surcharges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how much money has been raised by the Victims Surchage in each year since 2010.
tabling member constituency	Ashfield
tabling member printed	Gloria De Piero
uin	252551
answer	answer is ministerial correction date of answer 17/05/2019 answer text <p>Income from the Victim Surcharge contributes to the Ministry of Justices’ Victim and Witness Budget (“the Budget”). This budget is used to fund Police and Crime Commissioners (PCCs) who commission local support services for victims, and nationally commissioned support services including the National Homicide Service, Rape Support Centres, and the Court Based Witness Service. Income from the Victim Surcharge is forecast into the Budget at the beginning of each financial year. However, actual income raised from the Surcharge will fluctuate each year (depending on the amount imposed and collection rates). Should revenue raised from the Surcharge go above the forecast amount, the excess is put towards compensating victims through the Criminal Injuries Compensation Scheme.</p><p> </p><p>Overall amounts are set out in the table below:</p><p> </p><table><tbody><tr><td><p><strong>Financial Year</strong></p></td><td><p><strong> Victim Surcharge (VS) Collected *</strong><strong><strong>[1]</strong></strong></p></td><td><p><strong>VS contribution to the Victim and Witness Budget*</strong></p></td><td><p><strong>Overall Victim and Witness Budget*</strong></p></td></tr><tr><td><p>2010/11</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£48m</p></td></tr><tr><td><p>2011/12</p></td><td><p>£10m</p></td><td><p>£10m</p></td><td><p>£48m</p></td></tr><tr><td><p>2012/13</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£50m</p></td></tr><tr><td><p>2013/14</p></td><td><p>£<ins class="ministerial">20</ins><del class="ministerial">19</del>m</p></td><td><p>£<ins class="ministerial">20</ins><del class="ministerial">19</del>m</p></td><td><p>£57m</p></td></tr><tr><td><p>2014/15</p></td><td><p>£2<ins class="ministerial">5</ins><del class="ministerial">4</del>m</p></td><td><p>£2<ins class="ministerial">5</ins><del class="ministerial">4</del>m</p></td><td><p>£86m</p></td></tr><tr><td><p>2015/16</p></td><td><p>£28m</p></td><td><p>£18m</p></td><td><p>£92m</p></td></tr><tr><td><p>2016/17</p></td><td><p>£31m</p></td><td><p>£2<ins class="ministerial">7</ins><del class="ministerial">6</del>m</p></td><td><p>£96m</p></td></tr><tr><td><p>2017/18</p></td><td><p>£35m</p></td><td><p>£31m</p></td><td><p>£97m</p></td></tr></tbody></table><p> </p><p>*The amounts listed in the table have been rounded to the nearest £1<del class="ministerial">0</del>m.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 17/05/2019 12:31:20 question first ministerially corrected 08/10/2019 15:14:33 answering member 4517 label Biography information for Lucy Frazer previous answer version 118662 answering member constituency South Swindon answering member printed Robert Buckland answering member 4106
tabling member	3915 label Biography information for Gloria De Piero

1125659

registered interest
date	09/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Fines: Surcharges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how much money from the Victims Surcharge has been allocated to charities supporting victims in each year since 2010.
tabling member constituency	Ashfield
tabling member printed	Gloria De Piero
uin	252552
answer	answer is ministerial correction date of answer 17/05/2019 answer text <p>Income from the Victim Surcharge contributes to the Ministry of Justices’ Victim and Witness Budget (“the Budget”). This budget is used to fund Police and Crime Commissioners (PCCs) who commission local support services for victims, and nationally commissioned support services including the National Homicide Service, Rape Support Centres, and the Court Based Witness Service. Income from the Victim Surcharge is forecast into the Budget at the beginning of each financial year. However, actual income raised from the Surcharge will fluctuate each year (depending on the amount imposed and collection rates). Should revenue raised from the Surcharge go above the forecast amount, the excess is put towards compensating victims through the Criminal Injuries Compensation Scheme.</p><p> </p><p>Overall amounts are set out in the table below:</p><p> </p><table><tbody><tr><td><p><strong>Financial Year</strong></p></td><td><p><strong> Victim Surcharge (VS) Collected *</strong><strong><strong>[1]</strong></strong></p></td><td><p><strong>VS contribution to the Victim and Witness Budget*</strong></p></td><td><p><strong>Overall Victim and Witness Budget*</strong></p></td></tr><tr><td><p>2010/11</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£48m</p></td></tr><tr><td><p>2011/12</p></td><td><p>£10m</p></td><td><p>£10m</p></td><td><p>£48m</p></td></tr><tr><td><p>2012/13</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£1<ins class="ministerial">1</ins><del class="ministerial">0</del>m</p></td><td><p>£50m</p></td></tr><tr><td><p>2013/14</p></td><td><p>£<ins class="ministerial">20</ins><del class="ministerial">19</del>m</p></td><td><p>£<ins class="ministerial">20</ins><del class="ministerial">19</del>m</p></td><td><p>£57m</p></td></tr><tr><td><p>2014/15</p></td><td><p>£2<ins class="ministerial">5</ins><del class="ministerial">4</del>m</p></td><td><p>£2<ins class="ministerial">5</ins><del class="ministerial">4</del>m</p></td><td><p>£86m</p></td></tr><tr><td><p>2015/16</p></td><td><p>£28m</p></td><td><p>£18m</p></td><td><p>£92m</p></td></tr><tr><td><p>2016/17</p></td><td><p>£31m</p></td><td><p>£2<ins class="ministerial">7</ins><del class="ministerial">6</del>m</p></td><td><p>£96m</p></td></tr><tr><td><p>2017/18</p></td><td><p>£35m</p></td><td><p>£31m</p></td><td><p>£97m</p></td></tr></tbody></table><p> </p><p>*The amounts listed in the table have been rounded to the nearest £1<del class="ministerial">0</del>m.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 17/05/2019 12:31:20 question first ministerially corrected 08/10/2019 15:14:19 answering member 4517 label Biography information for Lucy Frazer previous answer version 118611 answering member constituency South Swindon answering member printed Robert Buckland answering member 4106
tabling member	3915 label Biography information for Gloria De Piero

1124525

registered interest
date	02/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prison Sentences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how many prisoners sentenced under an imprisonment for public protection sentence remain in custody.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	250483
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>The information you ask for is available in the public domain; however, I have provided it below for ease of reference.</p><p> </p><p>As of 31 March 2019, there were 2,403 unreleased prisoners in custody serving Imprisonment for Public Protection (IPP) sentences. In addition, a further 1,063 prisoners were serving an IPP sentence following recall from the community.</p><p> </p><p>The table below shows the tariff-expired, unreleased population of prisoners serving IPP sentences by original tariff length and time over tariff, as at 31 March 2019.</p><p> </p><table><tbody><tr><td rowspan="2"><p><strong>Time over tariff</strong></p></td><td colspan="4"><p><strong>Original Tariff length</strong></p></td><td rowspan="2"><p><strong>Total</strong></p></td></tr><tr><td><p><strong>Less than 2 years</strong></p></td><td><p><strong>2 years to less than or equal to 4 years</strong></p></td><td><p><strong>Greater than 4 years to less than or equal to 6 years</strong></p></td><td><p><strong>Greater than 6 years to less than or equal to 10 years</strong></p></td><td><p><strong>Greater than 10 years </strong></p></td></tr><tr><td><p>Less than 1 year</p></td><td><p>0</p></td><td><p>0</p></td><td><p>18</p></td><td><p>97</p></td><td><p>3</p></td><td><p><strong>118</strong></p></td></tr><tr><td><p>From 1 year to less than 2 years</p></td><td><p>0</p></td><td><p>0</p></td><td><p>58</p></td><td><p>80</p></td><td><p>1</p></td><td><p><strong>139</strong></p></td></tr><tr><td><p>From 2 years to less than 3 years</p></td><td><p>0</p></td><td><p>12</p></td><td><p>86</p></td><td><p>49</p></td><td><p>1</p></td><td><p><strong>148</strong></p></td></tr><tr><td><p>From 3 years to less than 4 years</p></td><td><p>0</p></td><td><p>61</p></td><td><p>82</p></td><td><p>38</p></td><td><p>0</p></td><td><p><strong>181</strong></p></td></tr><tr><td><p>From 4 years to less than 5 years</p></td><td><p>10</p></td><td><p>103</p></td><td><p>66</p></td><td><p>26</p></td><td><p>0</p></td><td><p><strong>205</strong></p></td></tr><tr><td><p>From 5 years to less than 6 years</p></td><td><p>31</p></td><td><p>131</p></td><td><p>70</p></td><td><p>13</p></td><td><p>0</p></td><td><p><strong>245</strong></p></td></tr><tr><td><p>From 6 years to less than 7 years</p></td><td><p>28</p></td><td><p>134</p></td><td><p>59</p></td><td><p>8</p></td><td><p>0</p></td><td><p><strong>229</strong></p></td></tr><tr><td><p>From 7 years to less than 8 years</p></td><td><p>32</p></td><td><p>145</p></td><td><p>54</p></td><td><p>1</p></td><td><p>0</p></td><td><p><strong>232</strong></p></td></tr><tr><td><p>From 8 years to less than 9 years</p></td><td><p>53</p></td><td><p>185</p></td><td><p>33</p></td><td><p>0</p></td><td><p>0</p></td><td><p><strong>271</strong></p></td></tr><tr><td><p>From 9 years to less than 10 years</p></td><td><p>53</p></td><td><p>136</p></td><td><p>1</p></td><td><p>0</p></td><td><p>0</p></td><td><p><strong>190</strong></p></td></tr><tr><td><p>10 years or more</p></td><td><p>168</p></td><td><p>71</p></td><td><p>0</p></td><td><p>0</p></td><td><p>1</p></td><td><p><strong>240</strong></p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>375</strong></p></td><td><p><strong>978</strong></p></td><td><p><strong>527</strong></p></td><td><p><strong>312</strong></p></td><td><p><strong>6</strong></p></td><td><p><strong>2,198</strong></p></td></tr></tbody></table><p> </p><p>As with any large-scale recording system, administrative IT systems are subject to possible errors with data entry and processing.</p><p> </p><p>It is for the independent Parole Board to review the detention of those prisoners serving an IPP sentence who have completed their tariff period. The Board will direct the release of these prisoners only if it is satisfied that the levels of risk posed to the general public are reduced enough that the National Probation Service and its partner agencies can safely manage them in the community under supervision.</p><p> </p><p>Whilst HM Prison and Probation Service is focused on giving all prisoners serving IPP sentences opportunities to progress towards release, public protection must remain our priority.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 250484 question first answered 09/05/2019 16:35:09 answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon

1124528

registered interest
date	02/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prison Sentences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how many IPP prisoners sentenced under an imprisonment for public protection sentence have been in prison over their tariff for more than (a) one, (b) two, (c) three, (d) four, (e) five, (f) six, (g) seven and (h) eight or more years.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	250484
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>The information you ask for is available in the public domain; however, I have provided it below for ease of reference.</p><p> </p><p>As of 31 March 2019, there were 2,403 unreleased prisoners in custody serving Imprisonment for Public Protection (IPP) sentences. In addition, a further 1,063 prisoners were serving an IPP sentence following recall from the community.</p><p> </p><p>The table below shows the tariff-expired, unreleased population of prisoners serving IPP sentences by original tariff length and time over tariff, as at 31 March 2019.</p><p> </p><table><tbody><tr><td rowspan="2"><p><strong>Time over tariff</strong></p></td><td colspan="4"><p><strong>Original Tariff length</strong></p></td><td rowspan="2"><p><strong>Total</strong></p></td></tr><tr><td><p><strong>Less than 2 years</strong></p></td><td><p><strong>2 years to less than or equal to 4 years</strong></p></td><td><p><strong>Greater than 4 years to less than or equal to 6 years</strong></p></td><td><p><strong>Greater than 6 years to less than or equal to 10 years</strong></p></td><td><p><strong>Greater than 10 years </strong></p></td></tr><tr><td><p>Less than 1 year</p></td><td><p>0</p></td><td><p>0</p></td><td><p>18</p></td><td><p>97</p></td><td><p>3</p></td><td><p><strong>118</strong></p></td></tr><tr><td><p>From 1 year to less than 2 years</p></td><td><p>0</p></td><td><p>0</p></td><td><p>58</p></td><td><p>80</p></td><td><p>1</p></td><td><p><strong>139</strong></p></td></tr><tr><td><p>From 2 years to less than 3 years</p></td><td><p>0</p></td><td><p>12</p></td><td><p>86</p></td><td><p>49</p></td><td><p>1</p></td><td><p><strong>148</strong></p></td></tr><tr><td><p>From 3 years to less than 4 years</p></td><td><p>0</p></td><td><p>61</p></td><td><p>82</p></td><td><p>38</p></td><td><p>0</p></td><td><p><strong>181</strong></p></td></tr><tr><td><p>From 4 years to less than 5 years</p></td><td><p>10</p></td><td><p>103</p></td><td><p>66</p></td><td><p>26</p></td><td><p>0</p></td><td><p><strong>205</strong></p></td></tr><tr><td><p>From 5 years to less than 6 years</p></td><td><p>31</p></td><td><p>131</p></td><td><p>70</p></td><td><p>13</p></td><td><p>0</p></td><td><p><strong>245</strong></p></td></tr><tr><td><p>From 6 years to less than 7 years</p></td><td><p>28</p></td><td><p>134</p></td><td><p>59</p></td><td><p>8</p></td><td><p>0</p></td><td><p><strong>229</strong></p></td></tr><tr><td><p>From 7 years to less than 8 years</p></td><td><p>32</p></td><td><p>145</p></td><td><p>54</p></td><td><p>1</p></td><td><p>0</p></td><td><p><strong>232</strong></p></td></tr><tr><td><p>From 8 years to less than 9 years</p></td><td><p>53</p></td><td><p>185</p></td><td><p>33</p></td><td><p>0</p></td><td><p>0</p></td><td><p><strong>271</strong></p></td></tr><tr><td><p>From 9 years to less than 10 years</p></td><td><p>53</p></td><td><p>136</p></td><td><p>1</p></td><td><p>0</p></td><td><p>0</p></td><td><p><strong>190</strong></p></td></tr><tr><td><p>10 years or more</p></td><td><p>168</p></td><td><p>71</p></td><td><p>0</p></td><td><p>0</p></td><td><p>1</p></td><td><p><strong>240</strong></p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>375</strong></p></td><td><p><strong>978</strong></p></td><td><p><strong>527</strong></p></td><td><p><strong>312</strong></p></td><td><p><strong>6</strong></p></td><td><p><strong>2,198</strong></p></td></tr></tbody></table><p> </p><p>As with any large-scale recording system, administrative IT systems are subject to possible errors with data entry and processing.</p><p> </p><p>It is for the independent Parole Board to review the detention of those prisoners serving an IPP sentence who have completed their tariff period. The Board will direct the release of these prisoners only if it is satisfied that the levels of risk posed to the general public are reduced enough that the National Probation Service and its partner agencies can safely manage them in the community under supervision.</p><p> </p><p>Whilst HM Prison and Probation Service is focused on giving all prisoners serving IPP sentences opportunities to progress towards release, public protection must remain our priority.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 250483 question first answered 09/05/2019 16:35:09 answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon

1124563

registered interest
date	02/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prison Officers: Training
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how much his Department spent on training prison officers in 2018.
tabling member constituency	Bradford East
tabling member printed	Imran Hussain
uin	250497
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>Her Majesty’s Prison and Probation Service central accounting system does not separate out specific costs, in respect of costs related to training prison officers, from other overall training costs. The information requested could only be obtained at a disproportionate cost.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 09/05/2019 16:41:40 answering member 4517 label Biography information for Lucy Frazer
tabling member	4394 label Biography information for Imran Hussain

1124565

registered interest
date	02/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prisons: Contracts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how many bids his Department has received to operate (a) HMP Wellingborough and (b) HMP Glen Parva.
tabling member constituency	Bradford East
tabling member printed	Imran Hussain
uin	250498
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>The individual competitions for Wellingborough and Glen Parva have yet to commence – it is therefore not yet possible to submit bids to operate these prisons.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 09/05/2019 16:37:01 answering member 4517 label Biography information for Lucy Frazer
tabling member	4394 label Biography information for Imran Hussain

1124566

registered interest
date	02/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Community Rehabilitation Companies: Contracts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what his Department's timescale is for tendering for community rehabilitation company contracts in advance of the end of existing contracts in 2020.
tabling member constituency	Bradford East
tabling member printed	Imran Hussain
uin	250499
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>Last year, we announced our decision to end current Community Rehabilitation Company (CRC) contracts early. Following this, we launched a consultation, Strengthening Probation, Building Confidence, and engaged with stakeholders and the market on the future of the probation system.</p><p> </p><p>We will set out detailed plans for the future of probation services shortly.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 09/05/2019 16:43:01 answering member 4517 label Biography information for Lucy Frazer
tabling member	4394 label Biography information for Imran Hussain

1124148

registered interest
date	01/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Ministry of Justice: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, pursuant to the Answer of 29 March 2019 to Question 235313 on Courts: Telephone Services, if he will publish a list of (a) every helpline operated by his Department and (b) the prefix of each such helpline.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	249921
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>During 2014 extensive work was undertaken to transfer MoJ’s higher rate customer service lines into local rate numbers. Since that time the responsibility for these lines has been devolved to the ALBs and MOJ does not hold all this information centrally. Below include helplines operated by MoJ and its Executive Agencies including average call times where available.</p><p> </p><table><tbody><tr><td><p><strong>Ministry of Justice</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>0203</p></td><td><p>00:02:19<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMCTS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Apr 2019)</strong></p></td></tr><tr><td><p>- Divorce</p></td><td><p>0300</p></td><td><p>00:16:36</p></td></tr><tr><td><p>- Employment and Tax Tribunals</p></td><td><p>0300</p></td><td><p>00:05:42</p></td></tr><tr><td><p>- Family and Civil</p></td><td><p>0300</p></td><td><p>00:24:50</p></td></tr><tr><td><p>- Immigration and Asylum</p></td><td><p>0300</p></td><td><p>00:12:09</p></td></tr><tr><td><p>- London Magistrates</p></td><td><p>0300</p></td><td><p>00:10:06</p></td></tr><tr><td><p>- Money Claims</p></td><td><p>0300</p></td><td><p>00:09:05</p></td></tr><tr><td><p>- Probate</p></td><td><p>0300</p></td><td><p>00:05:29</p></td></tr><tr><td><p>- Single Justice System</p></td><td><p>0300</p></td><td><p>00:11:17</p></td></tr><tr><td><p>- Social Security Child Support</p></td><td><p>0300</p></td><td><p>00:15:19</p></td></tr><tr><td><p>- Video Hearings</p></td><td><p>0300</p></td><td><p>00:04:22</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMPPS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>01633</p></td><td><p>00:01:59<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Criminal Injuries Compensation Authority</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (2018/19)</strong></p></td></tr><tr><td><p>- Customer Service Centre</p></td><td><p>0300</p></td><td><p>00:12:29</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Office of the Public Guardian</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong></p></td></tr><tr><td><p>- Call Centre Helpline</p></td><td><p>0300</p></td><td><p>Not available</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Legal Aid Agency</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong> <strong>(Apr 2019)</strong></p></td></tr><tr><td><p>- Crime Contact Centre</p></td><td><p>0300</p></td><td><p>00:07:47</p></td></tr><tr><td><p>- Civil Contact Centre</p></td><td><p>0300</p></td><td><p>00:08:02</p></td></tr><tr><td><p>- Civil Legal Advice</p></td><td><p>0345 / 0845<sup>2</sup></p></td><td><p>00:11:52</p></td></tr></tbody></table><p> </p><p><sup>1</sup> These do not include waiting times as this information is not held.</p><p><sup>2</sup> There is a recorded message on the 0845-number explaining the 0345 option for callers.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 249922 question first answered 09/05/2019 16:33:25 answering member 4517 label Biography information for Lucy Frazer previous answer version 117003 answering member constituency Charnwood answering member printed Edward Argar answering member 4362
tabling member	3924 label Biography information for Yasmin Qureshi

1124149

registered interest
date	01/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Ministry of Justice: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what is the average time spent by callers on each of helplines run by his Department.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	249922
answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>During 2014 extensive work was undertaken to transfer MoJ’s higher rate customer service lines into local rate numbers. Since that time the responsibility for these lines has been devolved to the ALBs and MOJ does not hold all this information centrally. Below include helplines operated by MoJ and its Executive Agencies including average call times where available.</p><p> </p><table><tbody><tr><td><p><strong>Ministry of Justice</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>0203</p></td><td><p>00:02:19<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMCTS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Apr 2019)</strong></p></td></tr><tr><td><p>- Divorce</p></td><td><p>0300</p></td><td><p>00:16:36</p></td></tr><tr><td><p>- Employment and Tax Tribunals</p></td><td><p>0300</p></td><td><p>00:05:42</p></td></tr><tr><td><p>- Family and Civil</p></td><td><p>0300</p></td><td><p>00:24:50</p></td></tr><tr><td><p>- Immigration and Asylum</p></td><td><p>0300</p></td><td><p>00:12:09</p></td></tr><tr><td><p>- London Magistrates</p></td><td><p>0300</p></td><td><p>00:10:06</p></td></tr><tr><td><p>- Money Claims</p></td><td><p>0300</p></td><td><p>00:09:05</p></td></tr><tr><td><p>- Probate</p></td><td><p>0300</p></td><td><p>00:05:29</p></td></tr><tr><td><p>- Single Justice System</p></td><td><p>0300</p></td><td><p>00:11:17</p></td></tr><tr><td><p>- Social Security Child Support</p></td><td><p>0300</p></td><td><p>00:15:19</p></td></tr><tr><td><p>- Video Hearings</p></td><td><p>0300</p></td><td><p>00:04:22</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMPPS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>01633</p></td><td><p>00:01:59<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Criminal Injuries Compensation Authority</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (2018/19)</strong></p></td></tr><tr><td><p>- Customer Service Centre</p></td><td><p>0300</p></td><td><p>00:12:29</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Office of the Public Guardian</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong></p></td></tr><tr><td><p>- Call Centre Helpline</p></td><td><p>0300</p></td><td><p>Not available</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Legal Aid Agency</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong> <strong>(Apr 2019)</strong></p></td></tr><tr><td><p>- Crime Contact Centre</p></td><td><p>0300</p></td><td><p>00:07:47</p></td></tr><tr><td><p>- Civil Contact Centre</p></td><td><p>0300</p></td><td><p>00:08:02</p></td></tr><tr><td><p>- Civil Legal Advice</p></td><td><p>0345 / 0845<sup>2</sup></p></td><td><p>00:11:52</p></td></tr></tbody></table><p> </p><p><sup>1</sup> These do not include waiting times as this information is not held.</p><p><sup>2</sup> There is a recorded message on the 0845-number explaining the 0345 option for callers.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 249921 question first answered 09/05/2019 16:33:25 answering member 4517 label Biography information for Lucy Frazer
tabling member	3924 label Biography information for Yasmin Qureshi

1124216

registered interest
date	01/05/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Rape: British Nationals Abroad
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, if he will make an assessment of the potential merits of bringing forward legislative proposals to enable allegations of rape committed abroad by UK citizens to be investigated and prosecuted in the UK.
tabling member constituency	Coventry South
tabling member printed	Mr Jim Cunningham
uin	249836
answer	answer is ministerial correction date of answer 08/05/2019 answer text <p>Existing law already provides for a UK national or a UK resident accused of raping a person under the age of 18 abroad to be brought to trial in the UK.</p><p> </p><p>The draft Domestic Abuse Bill includes provision to extend the jurisdiction of our courts to offences of rape committed abroad against a victim aged 18 or over as required by the Istanbul Convention.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 08/05/2019 16:40:22 answering member 4517 label Biography information for Lucy Frazer
tabling member	308 label Biography information for Mr Jim Cunningham