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1001451
registered interest false more like this
date less than 2018-11-05more like thismore than 2018-11-05
answering body
Ministry of Housing, Communities and Local Government more like this
answering dept id 7 remove filter
answering dept short name Housing, Communities and Local Government more like this
answering dept sort name Housing, Communities and Local Government more like this
hansard heading Leasehold: Unfair Practices more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text What steps his Department is taking to tackle unfair practices in the leasehold system. more like this
tabling member constituency Congleton remove filter
tabling member printed
Fiona Bruce more like this
uin 907448 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-05more like thismore than 2018-11-05
answer text <p>The Government is very clear that unjust practices in leasehold must come to an end. We have committed to banning new leasehold houses and restricting ground rents on future leases to a peppercorn. We launched our consultation on the details of these proposals on 15 October.</p> more like this
answering member constituency South Derbyshire remove filter
answering member printed Mrs Heather Wheeler more like this
question first answered
less than 2018-11-05T17:28:44.02Zmore like thismore than 2018-11-05T17:28:44.02Z
answering member
4053
label Biography information for Mrs Heather Wheeler more like this
tabling member
3958
label Biography information for Fiona Bruce more like this
943870
registered interest false more like this
date less than 2018-07-18more like thismore than 2018-07-18
answering body
Ministry of Housing, Communities and Local Government more like this
answering dept id 7 remove filter
answering dept short name Housing, Communities and Local Government more like this
answering dept sort name Housing, Communities and Local Government more like this
hansard heading Freehold more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Housing, Communities and Local Government, what recourse to complaint freeholders have who pay into a common management scheme that is badly managed. more like this
tabling member constituency Congleton remove filter
tabling member printed
Fiona Bruce more like this
uin 165534 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-07-23more like thismore than 2018-07-23
answer text <p>Freeholders have recourse to a number of procedures to help settle a complaint. An initial complaint can be made through their common management scheme's complaints procedure. If necessary, complaints can be escalated through one of the following ombudsman schemes: Ombudsman Services: Property, Property Redress Scheme, and The Property Ombudsman. Ultimately, a complaint can be settled through the courts.</p><p>As part of the response to the consultation 'Tackling unfair practices in the leasehold market' the Government committed to legislate to ensure that freeholders who pay charges for the maintenance of communal areas and facilities on a private or mixed use estate can access equivalent rights as leaseholders to challenge their reasonableness. We will bring forward the necessary legislation as soon as parliamentary time allows.</p> more like this
answering member constituency South Derbyshire remove filter
answering member printed Mrs Heather Wheeler more like this
question first answered
less than 2018-07-23T16:56:20.177Zmore like thismore than 2018-07-23T16:56:20.177Z
answering member
4053
label Biography information for Mrs Heather Wheeler more like this
tabling member
3958
label Biography information for Fiona Bruce more like this
934243
registered interest false more like this
date less than 2018-07-03more like thismore than 2018-07-03
answering body
Ministry of Housing, Communities and Local Government more like this
answering dept id 7 remove filter
answering dept short name Housing, Communities and Local Government more like this
answering dept sort name Housing, Communities and Local Government more like this
hansard heading Housing: Management more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Housing, Communities and Local Government, what recourse to action residents have in relation to builders who having part-developed a freehold site appoint a management company that unsatisfactorily administers the common parts of that site; and whether there is an equivalent of the Leasehold Advisory Service from which freeholders can seek help. more like this
tabling member constituency Congleton remove filter
tabling member printed
Fiona Bruce more like this
uin 160176 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-07-09more like thismore than 2018-07-09
answer text <p>The Government is committed to promoting fairness and transparency for leaseholders and freeholders and ensuring that consumers are protected from abuse and poor service.</p><p><br>There are a number of ways to take action against a poor managing agent. Freeholders can make a formal complaint through their managing agent’s own complaints procedure. A complaint can also be made to one of the Government-recognised redress scheme. By law all property agents are required to belong to one of the following three redress schemes: Ombudsman Services Property, Property Redress Scheme and The Property Ombudsman.</p><p><br>To provide additional protections, on 21 December 2017, we set out a package of measures to tackle abuses and unfair practices in the leasehold market. This includes legislation to ensure that freeholders who pay charges for the maintenance of communal areas and facilities on a private or mixed use estate, can access equivalent rights as leaseholders to challenge the reasonableness of service charges.</p><p><br>On 1 April, we published the response to our recent call for evidence on <em>protecting consumers in the letting and managing agent market</em>. Proposals include establishing a working group to consider how fees such as service charges should be presented to consumers and to explore the best means to challenge fees which are unjustified.</p>
answering member constituency South Derbyshire remove filter
answering member printed Mrs Heather Wheeler more like this
question first answered
less than 2018-07-09T15:20:53.953Zmore like thismore than 2018-07-09T15:20:53.953Z
answering member
4053
label Biography information for Mrs Heather Wheeler more like this
tabling member
3958
label Biography information for Fiona Bruce more like this