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<p>Throughout the COVID-19 pandemic, there has been unprecedented demand for banking
services, this accompanied with working restrictions due to social distancing has
meant banks have faced significant capacity pressures which has limited their ability
to meet demand for their services. Banks are doing all they can to meet this demand
in these difficult circumstances, and the Government has always been clear that lenders
should open to new customers where it is operationally possible for them to do so.</p><p>
</p><p>I sympathise with businesses opening their businesses during the pandemic,
but decisions about which documentation is required from individual businesses remain
commercial decisions for banks and building societies. It would be inappropriate for
the Government to intervene in these decisions.</p>
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