| answer text |
<p>The remaining cases that are yet to be decided are awaiting responses from applicants
where we have contacted them for further information to confirm the leave that they
qualify for. We recognise that applicants may lack documentary evidence for assorted
reasons, we are committed to working flexibly with applicants to help them evidence
their continuous residence in the UK by the best means available to them.</p><p>Caseworkers
will be able to exercise discretion in favour of the applicants where appropriate,
to avoid unnecessary administrative burdens and delays. In addition, we have created
a new helpline specifically for the settlement scheme and are working with applicants
to help them avoid any errors or omissions we are looking for reasons to grant applications,
not refuse them.</p><p>In Private Beta Phase 1, the average time taken on all decisions
was just under 9 calendar days, with the fastest application decision being made within
3 days.</p>
|
 |
