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838444

registered interest
date	07/02/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the criteria are for visa applications to be designated as (a) complex, (b) non-straightforward and (c) outside service standards; and how many such applications have been so designated in each of the last 10 years.
tabling member constituency	Birmingham, Hall Green
tabling member printed	Mr Roger Godsiff
uin	127266
answer	answer is ministerial correction date of answer 20/02/2018 answer text <p>Visa applications are considered to be complex when an Entry Clearance Officer determines that additional information is required in order for a decision to be made.</p><p>There are no set standards for processing non-straightforward (identified as complex) by the caseworker. However, if an application is complex and expected to take longer than the standard processing timescale, UKVI will write to the customer within the standard processing time and explain what will happen next.</p><p>The published information on processing times for complex/ non straightforward visa applications is published as part of the Migration Transparency data, available at: <a href="https://www.gov.uk/government/collections/migration-transparency-data#uk-visas-and-immigration" target="_blank">https://www.gov.uk/government/collections/migration-transparency-data#uk-visas-and-immigration</a></p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 20/02/2018 12:08:24 answering member 4048 label Biography information for Caroline Nokes
tabling member	304 label Biography information for Mr Roger Godsiff

838446

registered interest
date	07/02/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many staff have been employed to process visa applications in each of the last 10 years.
tabling member constituency	Birmingham, Hall Green
tabling member printed	Mr Roger Godsiff
uin	127268
answer	answer is ministerial correction date of answer 20/02/2018 answer text <p>UK Visas and Immigration regularly reviews its capacity plans and resources and redeploys staff where necessary to help meet and maintain service standards for individual services or routes.</p><p> </p><p>However, to provide the number of officials usually employed to process visa applications across the business in each of the last ten years would require a manual check through resourcing databases, and would encounter disproportionate costs.</p><p> </p><p>Data on staffing within UK Visas &amp; Immigration is published online at:<a href="https://www.gov.uk/government/collections/migration-transparency-data#staffing-data" target="_blank">https://www.gov.uk/government/collections/migration-transparency-data#staffing-data</a></p><p> </p><p>For information, UKVI figures are published quarterly on gov.uk from 2014 at <a href="https://www.gov.uk/search?q=border-and-immigration-cross-cutting-data" target="_blank">https://www.gov.uk/search?q=border-and-immigration-cross-cutting-data</a></p><p> </p><p>Previous to this, UKBA data can be found in the Annual Report &amp; Accounts –</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/120048/annual-report-201011.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/120048/annual-report-201011.pdf</a></p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/143619/annual-report-2011-12.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/143619/annual-report-2011-12.pdf</a></p><p><a href="https://www.gov.uk/government/publications/home-office-annual-report-and-accounts-2012-to-2013" target="_blank">https://www.gov.uk/government/publications/home-office-annual-report-and-accounts-2012-to-2013</a></p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 20/02/2018 12:05:51 answering member 4048 label Biography information for Caroline Nokes
tabling member	304 label Biography information for Mr Roger Godsiff

838447

registered interest
date	07/02/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the average processing time has been for each type of visa application in each of the last 10 years.
tabling member constituency	Birmingham, Hall Green
tabling member printed	Mr Roger Godsiff
uin	127269
answer	answer is ministerial correction date of answer 20/02/2018 answer text <p>Published data on visa processing times, including the percentage of visas processed within published service standards, is published online at: <a href="https://www.gov.uk/government/collections/migration-transparency-data" target="_blank">https://www.gov.uk/government/collections/migration-transparency-data</a> (then listed by publication date under ‘UK Visas &amp; Immigration’).</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 20/02/2018 12:04:47 answering member 4048 label Biography information for Caroline Nokes
tabling member	304 label Biography information for Mr Roger Godsiff

838576

registered interest
date	07/02/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, pursuant to the Answer of 6 February to Question 125811 on Administrative Mistakes, how many financial administrative mistakes her Department has made in relation to visa application renewals in each of the last seven years.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	127396
answer	answer is ministerial correction date of answer 20/02/2018 answer text <p>The specific data requested is not published by the Home Office.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 20/02/2018 12:07:33 answering member 4048 label Biography information for Caroline Nokes
tabling member	4515 label Biography information for Kate Osamor

837531

registered interest
date	05/02/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, pursuant to the Answer of 2 February 2018 to Question 125638, what steps she is taking to reduce the number of visa applications classified as non-straightforward.
tabling member constituency	Sheffield Central
tabling member printed	Paul Blomfield
uin	126650
answer	answer is ministerial correction date of answer 08/02/2018 answer text <p>UK Visas and Immigration continually reviews its operation to improve performance and accountability. Customer feedback, including complaints, are taken into account to ensure we offer value for money; which includes improving the services we offer, the quality of the decisions we make and the provision of an excellent customer service.</p><p>Visa applications are considered to be non-straightforward (identified as complex) when an Entry Clearance Officer determines that additional information is required in order for a decision to be made and that these enquiries will take longer than the published service standard.</p><p>The circumstances that call for this action are varied. For example it may be necessary for the officer to make enquiries of an external organisation or wait for the applicant to clarify details stated on their application or submit additional evidence.</p><p>Where an application has been classified as complex and cannot be concluded within published services standards, we will write to the customer to inform them that it will not be decided within the service standard and what will happen next.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 08/02/2018 15:18:40 answering member 4048 label Biography information for Caroline Nokes
tabling member	4058 label Biography information for Paul Blomfield

833802

registered interest
date	30/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of the availability of Tier 1 (Exceptional Talent) Visas.
tabling member constituency	Windsor
tabling member printed	Adam Afriyie
uin	125560
answer	answer is ministerial correction date of answer 06/02/2018 answer text <p>The Tier 1 (Exceptional Talent) route demonstrates our commitment to continuing to attract top international talent in the digital technology, science and arts sectors. On 11 January we doubled the number of places available to applicants from 1000, to 2000, and are confident that this is sufficient to meet demand at this time. We will continue to monitor take up of the route.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 06/02/2018 16:33:21 answering member 4048 label Biography information for Caroline Nokes
tabling member	1586 label Biography information for Adam Afriyie

833874

registered interest
date	30/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many visa applications were rejected because the applicant was late with their tax return in each of the last three years for which data is available.
tabling member constituency	Birmingham, Yardley
tabling member printed	Jess Phillips
uin	125632
answer	answer is ministerial correction date of answer 06/02/2018 answer text <p>The specific information that has been requested is not included in statistics published by the Home Office.</p><p>Information on the number of applications and decisions (i.e. grants, refusals, withdrawn and lapsed cases) is published quarterly in the Home Office’s Immigration Statistics, Visas volume 1, table vi_01_q, latest edition at <a href="https://www.gov.uk/government/statistics/immigration-statistics-july-to-september-2017" target="_blank">https://www.gov.uk/government/statistics/immigration-statistics-july-to-september-2017</a></p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 06/02/2018 16:24:44 answering member 4048 label Biography information for Caroline Nokes
tabling member	4370 label Biography information for Jess Phillips

833880

registered interest
date	30/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many and what proprotion of visa applications have been categorised as non-straightforward by the UKVI unit in the past 3 years.
tabling member constituency	Sheffield Central
tabling member printed	Paul Blomfield
uin	125638
answer	answer is ministerial correction date of answer 02/02/2018 answer text <p>The information on the number of visa applications categorised as non-straightforward is published as part of the Migration Transparency data, available at <a href="https://www.gov.uk/government/collections/migration-transparency-data" target="_blank">https://www.gov.uk/government/collections/migration-transparency-data </a></p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 02/02/2018 10:57:41 answering member 4048 label Biography information for Caroline Nokes
tabling member	4058 label Biography information for Paul Blomfield

834054

registered interest
date	30/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she will assess the number of financial administrative mistakes with regards to visa application renewals that have been made by her Department in each of the last seven years.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	125811
answer	answer is ministerial correction date of answer 06/02/2018 answer text <p>UK Visas and Immigration continually reviews its operation to improve performance and accountability. Customer feedback, including complaints, are taken into account to ensure we offer value for money; which includes improving the services we offer, the quality of the decisions we make and the provision of an excellent customer service. When we are informed of errors we work promptly to rectify them.</p><p>More widely, we have assurance regimes which aim to increase consistent quality and identify good and weak practice within the department. We utilise three regimes; operational oversight, independent business reviews and third party reviews, in conjunction with the wider Home Office, in order to develop and ensure best practice.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 06/02/2018 16:27:23 answering member 4048 label Biography information for Caroline Nokes
tabling member	4515 label Biography information for Kate Osamor

819804

registered interest
date	10/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps her Department is taking to refund visa applicants who have paid for the online Premier Service and have not had their application processed within the quoted time-frame.
tabling member constituency	Wansbeck
tabling member printed	Ian Lavery
uin	121876
answer	answer is ministerial correction date of answer 17/01/2018 answer text <p>UK Visas and Immigration consider all requests for refunds on a case by case basis. Whether a refund is issued will depend on the specific circumstances of each case</p><p>Requests should be made via the complaints process:<br><a href="https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure#how-to-complain" target="_blank">https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure#how-to-complain</a></p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 17/01/2018 12:49:57 answering member 4048 label Biography information for Caroline Nokes
tabling member	4139 label Biography information for Ian Lavery