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1002761
registered interest true more like this
date less than 2018-11-06more like thismore than 2018-11-06
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit: Telephone Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the number of case managers working on universal credit who are seconded to the national telephony team for each shift; and if she will make a statement. more like this
tabling member constituency Glasgow South West more like this
tabling member printed
Chris Stephens more like this
uin 188876 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-12more like thismore than 2018-11-12
answer text <p>We currently have 400 colleagues assigned to Universal Credit national tier telephony. We retain the flexibility to adjust the number of colleagues working on some of the core functions within Universal Credit to accommodate fluctuations in demand and the number of colleagues deployed to National Tier telephony will vary month on month as required.</p> more like this
answering member constituency Reading West remove filter
answering member printed Alok Sharma more like this
question first answered
less than 2018-11-12T18:02:05.927Zmore like thismore than 2018-11-12T18:02:05.927Z
answering member
4014
label Biography information for Lord Sharma more like this
tabling member
4463
label Biography information for Chris Stephens more like this