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<p>We are building an agile, adaptable system, fit for the 21st century, to help people
to transform their lives through work - while supporting those who cannot work and
are most in need.</p><p> </p><p>Using feedback from stakeholders and claimants we
have had more than 100 releases to the system since it was introduced, all resulting
in improvements to the claimant’s experience.</p><p>Most recently these include:</p><p>
</p><ul><li>adding a playback screen to the child details gather reducing error in
moving on with incomplete child details;</li><li>changing an appointment booking error
message;</li><li>improving password creation for new registrations;</li><li>developing
estimated award tool to assist claimants in understanding potential UC award and indicative
New Claim Advance value;</li><li>improving questions regarding other people who live
with claimant, providing clarity about lodgers, family members, and anyone else living
with the claimant.</li></ul>
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