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1701001
registered interest false more like this
date less than 2024-04-15more like thismore than 2024-04-15
answering body
Women and Equalities more like this
answering dept id 31 more like this
answering dept short name Women and Equalities more like this
answering dept sort name Women and Equalities more like this
hansard heading Equality Advisory and Support Service more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Minister for Women and Equalities, how many enquiries the Equality Advisory and Support Service has responded to in each of the last five years. more like this
tabling member constituency Lewisham, Deptford more like this
tabling member printed
Vicky Foxcroft more like this
uin 21729 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2024-04-23more like thismore than 2024-04-23
answer text <p>We do not routinely collect this information. The member may wish to ask EASS for it directly. However, it may be of interest for the Member to note that the EASS receives around 3,000 calls per month and has a stringent Key Performance Indicator that requires operators to answer 85% of all calls within 30 seconds. That target is routinely met. In a recent customer satisfaction survey nearly 90% of respondents were ‘Satisfied’ or higher with the service that they received.</p> more like this
answering member constituency Pudsey remove filter
answering member printed Stuart Andrew more like this
question first answered
less than 2024-04-23T16:03:53.933Zmore like thismore than 2024-04-23T16:03:53.933Z
answering member
4032
label Biography information for Stuart Andrew more like this
tabling member
4491
label Biography information for Vicky Foxcroft more like this