Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label previous answer version answering member constituency answering member printed answering member label
tabling member	label

Search

61886

registered interest
date	13/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she will make it her policy to compensate people who have paid for an upgrade in their passport application as a result of delays in processing their original application.
tabling member constituency	Birmingham, Hall Green
tabling member printed	Mr Roger Godsiff
uin	200689
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p> </p><p>Anyone who needs to travel within the next seven days and who has waited longer <br>than the standard processing time of three weeks, through no fault of their <br>own, will be able to upgrade their application without charge. After their <br>application has been through the proper checks, the processing, printing and <br>delivery of the new passport will be fast-tracked for free. This policy was <br>announced by the Home Secretary to the House of Commons on 12 June and will <br>not be applied retrospectively.<br><br>HM Passport Office's policy on compensation is available at:<br><br>https://www.gov.uk/government/publications/compensation-and-complaints-handling</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 07/07/2014 15:23:00 answering member 1530 label Biography information for James Brokenshire previous answer version 2177 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	304 label Biography information for Mr Roger Godsiff

61889

registered interest
date	13/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what target she has set for the time in which applicants should receive a call back from the Passport Office when making enquiries about applications.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Cathy Jamieson
uin	200723
answer	answer is ministerial correction date of answer 14/07/2014 answer text <p>Her Majesty's Passport Office's current guideline for returning calls is to do so within 48 hours. Her Majesty's Passport Office gives priority to those with the most immediate travel plans.</p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 14/07/2014 16:13:37 answering member 1530 label Biography information for James Brokenshire previous answer version 2178 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	4011 label Biography information for Cathy Jamieson

61890

registered interest
date	13/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Kilmarnock
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what estimate she has made of the number of passport applications submitted by residents of Kilmarnock and Loudoun constituency in each month since June 2010; and how many such cases were processed within three weeks of receipt.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Cathy Jamieson
uin	200724
answer	answer is ministerial correction date of answer 01/07/2014 answer text <p> </p><p>This information is not held in an accessible form by Her Majesty's Passport Office.<br><br>The cost of extracting this data would be disproportionate and so unfortunately <br>I cannot provide you with the information you have requested.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 01/07/2014 14:56:01 answering member 1530 label Biography information for James Brokenshire previous answer version 2179 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	4011 label Biography information for Cathy Jamieson

61760

registered interest
date	12/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of fast-track passport applications made in the last six months have been processed within seven days.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	200526
answer	answer is ministerial correction date of answer 01/07/2014 answer text <p> </p><p>The table below gives the proportion of fast-track passport applications that <br>were processed within seven days.<br><br>December 2013: 99.97%<br>January 2014 99.99%<br>February 2014 99.97%<br>March 2014 99.95%<br>April 2014 99.99%<br>May 2014 99.96%</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 01/07/2014 14:57:30 answering member 1530 label Biography information for James Brokenshire previous answer version 1839 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1548 label Biography information for Jessica Morden

61763

registered interest
date	12/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how much has been spent on courier services for passports outside the DX contract since 1 January 2014.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	200529
answer	answer is ministerial correction date of answer 14/07/2014 answer text <p> </p><p>Her Majesty's Passport Office has incurred no costs outside contractual <br>arrangements with DX since 1 Januar</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 14/07/2014 16:18:08 answering member 1530 label Biography information for James Brokenshire previous answer version 1834 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1548 label Biography information for Jessica Morden

61776

registered interest
date	12/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many people were employed by HM Passport Office on 1 January (a) 2010, (b) 2011, (c) 2012, (d) 2013 and (e) 2014.
tabling member constituency	Leicester East
tabling member printed	Keith Vaz
uin	200368
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p> </p><p>The formal record for workforce data is made on the last day of each calendar <br>month.<br><br>The data as of 31 December in each year were as follows.<br><br>31 December 2010: 3,700 full-time equivalents<br>31 December 2011: 3,286 full-time equivalents<br>31 December 2012: 3,164 full-time equivalents<br>31 December 2013: 3,333 full-time equivalents<br><br><br>These figures are for permanent civil servants employed by HMPO, including part <br>year appointments and permanent members of staff employed on contracts for nine <br>months of the year. This excludes staff on secondment or loan, and agency and <br>temporary staff - with these staff included, the March 2014 figure is 3,444.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 15:48:05 answering member 1530 label Biography information for James Brokenshire previous answer version 1833 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	338 label Biography information for Keith Vaz

61777

registered interest
date	12/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many people employed by HM Passport Office were specifically tasked with processing passport applications on 1 January, (a) 2011, (b) 2012, (c) 2013 and (d) 2014.
tabling member constituency	Leicester East
tabling member printed	Keith Vaz
uin	200369
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p> </p><p>The table below shows the number of Her Majesty's Passport Office full-time <br>equivalents working within the passport operational Directorates.<br><br>The formal record for workforce data is made on the last day of each calendar <br>month. We have therefore provided the data as of 31 December of each year.<br><br>(a) 2011: 2,360<br>(b) 2012: 2,265<br>(c) 2013: 2,457<br><br>Due to the limitations of the HR management system used prior to December 2010, <br>it is not possible to provide reliable management information below top level <br>for any periods prior to that date.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 07/07/2014 13:22:19 answering member 1530 label Biography information for James Brokenshire previous answer version 1832 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	338 label Biography information for Keith Vaz

61778

registered interest
date	12/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many people employed by HM Passport Office were specifically tasked with processing passport applications on (a) 1 January, (b) 1 February, (c) 1 March, (d) 1 April, (e) 1 May and (f) 1 June 2014.
tabling member constituency	Leicester East
tabling member printed	Keith Vaz
uin	200370
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p> </p><p>The formal record for workforce data is made on the last day of each calendar <br>month.<br>The table below shows the number of Her Majesty's Passport Office full-time <br>equivalents working within the passport operational Directorates.<br>(a) On 31 December 2013: 2,457<br>(b) On 31 January 2014: 2,515<br>(c) On 28 February 2014: 2,559<br>(d) On 31 March 2014: 2,593<br>(e) On 30 April 2014: 2,611<br>(f) On 31 May 2014: 2,629<br><br>Please note, Her Majesty'sPassport Office records migrated to the Department's <br>strategic record system during this period and are subject to enhanced validation <br>checks. Several months in this time series have a variance of +/- 2 FTE.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 07/07/2014 13:24:24 answering member 1530 label Biography information for James Brokenshire previous answer version 1829 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	338 label Biography information for Keith Vaz

61356

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Newport
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how much her Department saved for the Exchequer by closing the Passport Office in Newport.
tabling member constituency	Caerphilly
tabling member printed	Wayne David
uin	200286
answer	answer is ministerial correction date of answer 01/07/2014 answer text <p> </p><p>Her Majesty's Passport Office has not closed its office in Newport. There is <br>an office in Newport providing counter fast track and premium services, <br>interviews for first time adult applicants and the Customer Contact Centre.<br><br>During 2011-12 as part of a wider operations restructuring, postal passport <br>application processing ceased in Newport and the office was relocated. It is <br>estimated that this reduced operational costs by around £2.6 million per year.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 01/07/2014 13:37:03 answering member 1530 label Biography information for James Brokenshire previous answer version 1293 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1398 label Biography information for Wayne David

61357

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how much the recently employed additional staff in passport offices are estimated to cost.
tabling member constituency	Caerphilly
tabling member printed	Wayne David
uin	200287
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>Her Majesty's Passport Office have been training and redeploying staff from <br>other duties within the Agency, from other parts of the wider Home Office, and <br>in the case of one individual another Government department, to meet the <br>exceptional levels of passport demand. There will be some additional costs <br>relating to staff where they will be temporarily working away from their normal <br>workplace and where overtime is worked by staff from other parts of the <br>Department. At this time it is not possible to put a reliable estimate on <br>these additional costs.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:11:37 answering member 1530 label Biography information for James Brokenshire previous answer version 1295 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1398 label Biography information for Wayne David