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<p>Access to Work already offers an online route for individuals to apply for the
grant; however currently, when it comes to claiming the grant, this is a paper-based
process. We are currently working on a new service to enable claiming the grant as
well; this will allow users to:</p><ul><li>Submit a new claim online for any type
of award.</li><li>View previously submitted claims.</li><li>See how much of their
grant they have left.</li><li>Upload any evidence required as part of the same interaction.</li><li>Have
claims counter-signed by employers/suppliers online.</li></ul><p>We aim to release
this new service to a small number of users towards the end of the year and scale
it up over the subsequent months. Aside from the online claims portal we also have
plans to transform the complete end-to-end journey, including agent-facing systems,
in order to improve usability, accessibility and efficiency across the whole service.</p><p>
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