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1083674

registered interest
date	07/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Independent Case Examiner
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 23 January 2019 to Question 210057, for each available year, what the (a) mean and (b) median waiting time is for complaints (i) which are not resolved within eight weeks of being accepted, (ii) which are not settled within 15 weeks of the investigation commencing and (iii) where an ICE report is not issued within 20 weeks of the investigation commencing.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	229798
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>Whilst high level clearance target performance data is routinely included in the Independent Case Examiner’s Annual Report, the Office only retain case specific information for 26 months following case closure, and as such the requested information is only available for 2017/18 and the current reporting year. The available information is provided in the tables below.</p><p> </p><p><strong>Resolution</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to resolve complaints that were not cleared within 8 weeks of the complaint being accepted for investigation</p></td><td><p>Median - Time taken to resolve complaints that were not cleared within 8 weeks of the complaint being accepted for investigation</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>11 weeks</p></td><td><p>10 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>11 weeks</p></td><td><p>10 weeks</p></td></tr></tbody></table><p> </p><p><strong>Settlement</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to settle complaints that were not cleared within 15 weeks of the investigation commencing</p></td><td><p>Median - Time taken to settle complaints that were not cleared within 15 weeks of the investigation commencing</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>23 weeks</p></td><td><p>21 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>23 weeks</p></td><td><p>22 weeks</p></td></tr></tbody></table><p> </p><p><strong>ICE Report</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to issue ICE Reports in those cases that were not concluded within 20 weeks of the investigation commencing</p></td><td><p>Median - Time taken to issue ICE Reports in those cases that were not concluded within 20 weeks of the investigation commencing</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>30 weeks</p></td><td><p>28 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>27 weeks</p></td><td><p>26 weeks</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:58:27 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1083675

registered interest
date	07/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Independent Case Examiner
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 February 2019 to Question 217031 on Independent Case Examiner, what the (a) mean and (b) median waiting time is for complainants who are not informed within four weeks of whether their complaint has been accepted for investigation in each of the last three years.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	229799
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The Independent Case Examiner’s Office can only accept a complaint for investigation once it has (a) established that the complainant has exhausted the relevant business complaints process, and (b) reached agreement with the complainant regarding the scope of any investigation. The Office retain case specific information for 26 months following case closure, and as such the requested information is only available for 2017/18 and the current reporting year. The available information is provided in the table below.</p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean – Time taken to inform complainants whether their complaint could be accepted for investigation, in those cases that exceeded the four week internal target</p></td><td><p>Median – Time taken to inform complainants whether their complaint could be accepted for investigation, in those cases that exceeded the four week internal target</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>11 weeks</p></td><td><p>8 weeks</p></td></tr><tr><td><p>2018/19 (Year to date – April to February)</p></td><td><p>15 weeks</p></td><td><p>11 weeks</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:44:46 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1083722

registered interest
date	07/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many non-resident parents are in maintenance arrears through the Child Maintenance Service; and what amount of money is outstanding in such arrears in Lanark and Hamilton East constituency.
tabling member constituency	Lanark and Hamilton East
tabling member printed	Angela Crawley
uin	229814
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The number of paying parents in maintenance arrears, and the amount of unpaid maintenance on their cases as of September 2018 for the constituency of Lanark and Hamilton East are outlined in the table below.</p><p> </p><table><tbody><tr><td><p><strong> </strong></p></td><td><p>Number of paying parents with unpaid maintenance</p></td><td><p>Amount of unpaid maintenance (£)</p></td></tr><tr><td><p>Lanark and Hamilton East</p></td><td><p>190</p></td><td><p>290,000</p></td></tr></tbody></table><p> </p><p>Note: Paying parents are rounded to the nearest 10, unpaid maintenance is rounded to the nearest £10,000.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 16:06:08 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4469 label Biography information for Angela Crawley

1082547

registered interest
date	06/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much her Department will spend on (a) the childcare element of the working tax credit and (b) the childcare element of Universal Credit in each of the next five fiscal years.
tabling member constituency	Ashton-under-Lyne
tabling member printed	Angela Rayner
uin	229141
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>HMRC currently estimate spending around £1.1bn per annum on the childcare element of Working Tax Credit. This figure will decrease as tax credits claimants gradually move across to Universal Credit, and spending on childcare under Universal Credit will increase accordingly.</p><p> </p><p>The profile of spending on childcare in Universal Credit is as follows:</p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Ann. cost 18/19</strong></p></td><td><p><strong>Ann. cost 19/20</strong></p></td><td><p><strong>Ann. cost 20/21</strong></p></td><td><p><strong>Ann. cost 21/22</strong></p></td><td><p><strong>Ann. cost 22/23</strong></p></td><td><p><strong>Ann. cost 23/24</strong></p></td></tr><tr><td><p>Total cost UC Childcare</p></td><td><p>£100m</p></td><td><p>£400m</p></td><td><p>£700m</p></td><td><p>£900m</p></td><td><p>£1,100m</p></td><td><p>£1,400m</p></td></tr></tbody></table><p> </p><p><strong>Notes:</strong></p><p>The figures in the table above are derived from internal DWP models, and costs have been rounded to the nearest £100 million.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 16:14:23 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4356 label Biography information for Angela Rayner

1082587

registered interest
date	06/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Local Housing Allowance: Sleeping Rough
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent assessment her Department has made of the effect of the Local Housing Allowance freeze on levels of rough sleeping.
tabling member constituency	Bermondsey and Old Southwark
tabling member printed	Neil Coyle
uin	229224
answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>No assessment has been made to date on the effect of the Local Housing Allowance freeze on levels of rough sleeping.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:55:46 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4368 label Biography information for Neil Coyle

1082682

registered interest
date	06/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what powers the Child Maintenance Group has to recover funds from a parent reluctant to support their child or children; and how many times each power has been used in each of the last three years.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	229125
answer	answer is ministerial correction date of answer 11/03/2019 answer text <p>The Child Maintenance Service has a range of collection and enforcement powers, including deducting directly from a non-resident parent’s earnings; lump sum and regular deductions from a range of bank accounts; deductions from benefits; sharing non-compliant parents’ information with credit reference agencies; instructing enforcement agents to take control of goods; placing a charging order on property owned by a non-compliant parent and if necessary forcing the sale of the property; applying to the magistrates court to disqualify a non-compliant parent from holding or obtaining a driving licence or British passport, or to commit them to prison.</p><p> </p><p>The latest statistics on the actions taken by the Child Maintenance Service to recover funds from non-compliant parents are published in Table 11 (“Enforcement Actions”) of the Child Maintenance Service Statistics. This includes data from June 2015.</p><p> </p><p> </p><p>This highlights different enforcement actions taken by the Child Maintenance Service, including the number of times each type of action has been initiated each quarter. It is available online at: <a href="https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme" target="_blank">https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme</a>.</p><p> </p><p>The latest publication contains figures complete to the end of September 2018. Child Maintenance Service statistics up to the quarter ending December 2018 will be published in March 2019.</p><p> </p><p>Please note we do not publish a full detailed breakdown of all the possible types of enforcement actions used, and we do not have such information readily available. Also note that figures are rounded to the nearest 100.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 11/03/2019 16:04:41 answering member 4105 label Biography information for Justin Tomlinson
tabling member	478 label Biography information for Lord Field of Birkenhead

1082164

registered interest
date	05/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the oral contribution of the Parliamentary Under-Secretary for Family support, housing and child maintenance to the Work and Pensions Select Committee on 21 November 2018, what progress has been made on introducing implicit consent in universal credit for organisations offering support to claimants.
tabling member constituency	North West Durham
tabling member printed	Laura Pidcock
uin	228697
answer	answer is ministerial correction date of answer 11/03/2019 answer text <p>We have had a number of workshops with stakeholders during which consent has been discussed. As we said in our response to the Social Security Advisory Committee, we will do further work on explicit consent. This activity will include working with claimants and their representatives to ensure the process works effectively for vulnerable claimants to access the service. We expect to complete this in the autumn.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 11/03/2019 18:00:19 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4665 label Biography information for Laura Pidcock

1081728

registered interest
date	04/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Bereavement Support Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason her Department does not pay bereavement support to widows and widowers where tacit consent to marriage with their former partner was not given but where the material circumstances of their relationship were the same as those of a married couple.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	228066
answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>Marriage and civil partnerships are legal contracts that are associated with certain rights, including inheritance, recognition in the tax system and entitlement to certain benefits.</p><p> </p><p>A key principle of the National Insurance system is that all rights to benefits derived from another person’s contributions, such as bereavement benefits, are based on the concept of legal marriage or civil partnership.</p><p> </p><p>Under Scottish law, in certain circumstances, a person can be classed as married by cohabitation with habit and repute. Marriage by habit and repute was abolished for new relationships in 2006 by the Family Law (Scotland) Act. Marriages deemed to have been constituted prior to the 4 May 2006 are still recognised as such for benefit purposes.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 07/03/2019 10:38:56 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4440 label Biography information for Marion Fellows

1081754

registered interest
date	04/03/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Sick Leave
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department has a fixed-length absence limit for staff on sick leave.
tabling member constituency	Bradford East
tabling member printed	Imran Hussain
uin	228073
answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>The Department for Work and Pensions does not have, nor had at any time, a fixed-length absence limit for staff on sick leave.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 07/03/2019 11:19:15 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4394 label Biography information for Imran Hussain

1078450

registered interest
date	27/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Homelessness
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support her Department provides to help homeless applicants make a claim for universal credit.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	226486
answer	answer is ministerial correction date of answer 04/03/2019 answer text <p>DWP is committed to providing the best possible support for all our claimants, including the most vulnerable in society. We are continuously reviewing and improving the service for vulnerable people to ensure that it is accessible and responsive to their needs.</p><p> </p><p>Universal Credit has been designed with accessibility in mind and we are committed to providing personalised support for all claimants. Where a homeless claimant requires assistance to complete the initial application process support is available face to face in the Jobcentre. Service delivery teams within jobcentres provide a professional and supportive environment for our customers, providing digital coaching and helping claimants set up and maintain their Universal Credit claims.</p><p> </p><p>If a claimant needs more intensive or specific support to make their claim, face-to-face and other help is available through our current Universal Support Assisted Digital Service offer, which provides bespoke help, support and skills for claimants to make and maintain their digital account online. Since 2017, Universal Support has been delivered by local authorities, funded by grants from DWP.</p><p> </p><p>From 1 April 2019 Citizens Advice (England and Wales) and Citizens Advice Scotland will deliver a new “Help to Claim” service to support vulnerable claimants through the process of making a claim to Universal Credit.</p><p> </p><p>Jobcentres in England refer claimants considered to be homeless or at risk of homelessness, to the local authority to receive further housing support. The referral is voluntary and there is no impact on the claimants Universal Credit award if they do not consent to the referral being made.</p><p> </p><p>Additional safeguards in place and support available to assist homeless people in making a claim for Universal Credit include:</p><p> </p><ul><li>If a person doesn’t have a fixed address, they can register their hostel or temporary accommodation as their address, and if they are sleeping rough they can use the address of their local jobcentre.</li><li>A work coach can use other methods to identify a person where someone does not have ID, including the use of biographical questions and third party biographical verification.</li><li>Measures are in place to make payments through other methods where someone doesn’t have a bank account, including post office card accounts or the Payment Exception Service. Work coaches can also help people through the process of setting up a bank account where appropriate.</li></ul> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/03/2019 15:22:55 answering member 4105 label Biography information for Justin Tomlinson
tabling member	163 label Biography information for Sir Stephen Timms