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1135493

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Prisoners' Release
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claims for universal credit from prison leavers have been (a) turned down and (b) delayed due to lack of ID in each year since its introduction.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	270709
answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>Currently, we cannot identify and collate data on prison leavers on the Universal Credit platform in a systematic way. Due to this, we do not hold the information requested.</p><p> </p><p>We are committed to gathering better data to support claimants with complex needs and have prioritised this as part of the wider work programme for Universal Credit, anything we do will be introduced incrementally and would be broad across complex needs rather than focusing on one particular group.</p><p> </p><p>DWP and MoJ are working closely to deliver an improved Universal Credit claim process for prison leavers. We continue to work collaboratively with MoJ to explore options to overcome a number of issues, including the use of prison documentation as proof of identity for Universal Credit claims. We also continue to explore options for claims to be made via telephony channels.</p><p> </p><p>At present, there are various ways in which a claimant can verify their identity for Universal Credit purposes: online using the gov.uk verify service; in person using primary and secondary ID verification or; by using biographical questions, for those who do not have identity documents.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 270710 270711 question first answered 08/07/2019 10:57:53 answering member 4105 label Biography information for Justin Tomlinson
tabling member	533 label Biography information for David Hanson

1135494

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Prisoners' Release
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people leaving prison had ID verification interviews in JobCentre Plus centres for universal credit applications in 2018.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	270710
answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>Currently, we cannot identify and collate data on prison leavers on the Universal Credit platform in a systematic way. Due to this, we do not hold the information requested.</p><p> </p><p>We are committed to gathering better data to support claimants with complex needs and have prioritised this as part of the wider work programme for Universal Credit, anything we do will be introduced incrementally and would be broad across complex needs rather than focusing on one particular group.</p><p> </p><p>DWP and MoJ are working closely to deliver an improved Universal Credit claim process for prison leavers. We continue to work collaboratively with MoJ to explore options to overcome a number of issues, including the use of prison documentation as proof of identity for Universal Credit claims. We also continue to explore options for claims to be made via telephony channels.</p><p> </p><p>At present, there are various ways in which a claimant can verify their identity for Universal Credit purposes: online using the gov.uk verify service; in person using primary and secondary ID verification or; by using biographical questions, for those who do not have identity documents.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 270709 270711 question first answered 08/07/2019 10:57:53 answering member 4105 label Biography information for Justin Tomlinson
tabling member	533 label Biography information for David Hanson

1135495

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Prisoners' Release
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of prison leavers who applied for universal credit through a work coach have received an advance payment on the day of release in each year since its introduction.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	270711
answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>Currently, we cannot identify and collate data on prison leavers on the Universal Credit platform in a systematic way. Due to this, we do not hold the information requested.</p><p> </p><p>We are committed to gathering better data to support claimants with complex needs and have prioritised this as part of the wider work programme for Universal Credit, anything we do will be introduced incrementally and would be broad across complex needs rather than focusing on one particular group.</p><p> </p><p>DWP and MoJ are working closely to deliver an improved Universal Credit claim process for prison leavers. We continue to work collaboratively with MoJ to explore options to overcome a number of issues, including the use of prison documentation as proof of identity for Universal Credit claims. We also continue to explore options for claims to be made via telephony channels.</p><p> </p><p>At present, there are various ways in which a claimant can verify their identity for Universal Credit purposes: online using the gov.uk verify service; in person using primary and secondary ID verification or; by using biographical questions, for those who do not have identity documents.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 270709 270710 question first answered 08/07/2019 10:57:53 answering member 4105 label Biography information for Justin Tomlinson
tabling member	533 label Biography information for David Hanson

1135514

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Tower Hamlets
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 May 2019 to Question 250471, what information her Department has provided to London Borough of Tower Hamlets on the (a) number and (b) contact details of those people whose claims were wrongly recorded on the ATLAS system.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	270762
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>As part of the Employment and Support Allowance (ESA) underpayment exercise we are informing Local Authorities of any new and past awards of income-related ESA where Local Authorities have registered an interest via the relevant system, in line with our business as usual procedures.</p><p>We are in the process of developing additional guidance to support Local Authorities to consider further any possible impacts on individuals of the ESA underpayment exercise.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 13:22:01 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4138 label Biography information for Rushanara Ali

1135515

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Greater London
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 May 2019 to Question 250471 on Employment and Support Allowance, how many claimants in each London borough were incorrectly classified as being entitled to contribution-based rather than income-based Employment and Support Allowance.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	270763
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>We are not able to make robust estimates of the numbers of cases likely to be due arrears at a local authority level. All estimates are national only.</p><p> </p><p>Local authority breakdowns of numbers of cases that have been paid arrears to date could only be provided at disproportionate cost.</p><p> </p><p>We are focusing our efforts on contacting all potentially affected individuals to ensure they are paid as quickly as possible.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 13:34:07 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4138 label Biography information for Rushanara Ali

1135559

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to minimise the frequency of assessment for recipients of employment support allowance and personal independence payment; and what assessment her Department has made of the potential merits of extending the light touch benefit reviews introduced for disabled people of pension age to (a) claimants with life-long disabilities and (b) all claimants.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	270790
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Changes have been made to the benefit reassessment process for those with the most severe and lifelong health conditions.</p><p>In Employment and Support Allowance and Universal Credit, since September 2017 we have stopped routinely assessing those whose level of function would always mean that they are unlikely ever to be able to move into work. And in 2018 we introduced updated guidance for Personal Independence Payment health professionals and case managers to ensure that people who already receive the highest level of support and whose needs are unlikely to change or may get worse, will receive an ongoing award with a light touch review at the ten-year point.</p><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 15:32:26 answering member 4105 label Biography information for Justin Tomlinson
tabling member	3924 label Biography information for Yasmin Qureshi

1135599

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of (a) personal independence payments and (b) employment and support allowance assessments undertaken by (i) ATOS, (ii) Capita, and (iii) Maximus which have resulted in a complaint in each of the last six years.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	270714
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Assessment Providers have their own complaints process to deal with dissatisfaction about the service they provide. I am unable to provide figures solely about the ‘assessment undertaken’ therefore the figures below include all related complaints such as administrative, clinical, accommodation etc.</p><p> </p><p>(i), (ii) Information on the number of complaints received by Independent Assessment Service (IAS), formally ATOS, and Capita are shown in the table below: -</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Complaints received by IAS </strong><strong>(prev ATOS)</strong></p></td><td><p><strong>Complaints received by Capita</strong></p></td><td><p><strong>Total number of complaints received</strong></p></td><td><p><strong>Complaints as a percentage of assessments</strong></p></td></tr><tr><td><p>2013</p></td><td><p>390</p></td><td><p>940</p></td><td><p>1320</p></td><td><p>3.5%</p></td></tr><tr><td><p>2014</p></td><td><p>3090</p></td><td><p>5890</p></td><td><p>8980</p></td><td><p>2.2%</p></td></tr><tr><td><p>2015</p></td><td><p>2690</p></td><td><p>1826</p></td><td><p>4510</p></td><td><p>0.7%</p></td></tr><tr><td><p>2016</p></td><td><p>3780</p></td><td><p>3000</p></td><td><p>6780</p></td><td><p>0.7%</p></td></tr><tr><td><p>2017</p></td><td><p>5400</p></td><td><p>3530</p></td><td><p>8930</p></td><td><p>0.9%</p></td></tr><tr><td><p>2018</p></td><td><p>5870</p></td><td><p>3490</p></td><td><p>9360</p></td><td><p>1.0%</p></td></tr></tbody></table><p>Source: Provider MI, figures rounded to nearest 10.</p><p> </p><p>(iii) The Health Assessment Advisory Service is delivered on behalf of DWP by Centre for Health and Disability Assessments (CHDA) which is a MAXIMUS company. Information on the number of complaints received by CHDA in relation to ESA and UC Work Capability Assessments is only available from quarter ending August 2016.</p><p> </p><table><tbody><tr><td><p><strong>Quarter</strong></p></td><td><p><strong>Complaints received by CHDA</strong></p></td><td><p><strong>Complaints as a percentage of assessments</strong></p></td></tr><tr><td><p>Aug 16</p></td><td><p>1120</p></td><td><p>0.6%</p></td></tr><tr><td><p>Nov 16</p></td><td><p>1170</p></td><td><p>0.7%</p></td></tr><tr><td><p>Feb 17</p></td><td><p>1150</p></td><td><p>0.6%</p></td></tr><tr><td><p>May 17</p></td><td><p>1230</p></td><td><p>0.7%</p></td></tr><tr><td><p>Aug 17</p></td><td><p>1190</p></td><td><p>0.6%</p></td></tr><tr><td><p>Nov 17</p></td><td><p>1140</p></td><td><p>0.6%</p></td></tr><tr><td><p>Feb 18</p></td><td><p>1010</p></td><td><p>0.5%</p></td></tr><tr><td><p>May 18</p></td><td><p>1020</p></td><td><p>0.6%</p></td></tr><tr><td><p>Aug 18</p></td><td><p>980</p></td><td><p>0.5%</p></td></tr><tr><td><p>Nov 18</p></td><td><p>970</p></td><td><p>0.5%</p></td></tr><tr><td><p>Feb 19</p></td><td><p>950</p></td><td><p>0.5%</p></td></tr><tr><td><p>May 19</p></td><td><p>930</p></td><td><p>0.5%</p></td></tr></tbody></table><p>Source: Provider MI, figures rounded to nearest 10</p><p> </p><p> </p><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 15:25:13 answering member 4105 label Biography information for Justin Tomlinson
tabling member	534 label Biography information for Chris Ruane

1135188

registered interest
date	27/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: County Durham
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 26 June 2019 to Question 267733 on Personal Independence Payment: County Durham, what key performance indicators his Department uses to monitor the processing of personal independence payments mandatory reconsiderations.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	270340
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>There is no target in law for processing mandatory reconsideration (MR) applications. Decisions are made without delay, but the focus is on making sure that the decision under dispute is thoroughly reviewed.</p><p> </p><p>We are engaging with stakeholders to explore how we can improve the MR process. We have also recently implemented a new approach in PIP which includes contacting claimants, where appropriate, to see if there is information that would enable us to change the decision ourselves at an earlier stage. To support this, we are investing additional time and resource for communication, evidence gather and review, which means that some cases can take longer. However, this approach supports our aim; to make the right decision as early as possible so that claimants don’t need to progress to the Appeal stage.</p><p> </p><p>Introducing performance indicators - be they in relation to outcomes or the speed of clearance - would compromise the Department’s quality-driven approach. But as explained in my previous reply, from late May 2019 claimants have been advised that as a guide, and to manage their expectations, that they should hear from the Department within 10 weeks.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 270341 question first answered 02/07/2019 15:20:39 answering member 4105 label Biography information for Justin Tomlinson
tabling member	3973 label Biography information for Grahame Morris

1135189

registered interest
date	27/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 26 June 2019 to Question 267733 on Personal Independence Payment: County Durham, if she will make it her policy to (a) establish and (b) publish a waiting time target for processing personal Independence payment mandatory reconsiderations.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	270341
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>There is no target in law for processing mandatory reconsideration (MR) applications. Decisions are made without delay, but the focus is on making sure that the decision under dispute is thoroughly reviewed.</p><p> </p><p>We are engaging with stakeholders to explore how we can improve the MR process. We have also recently implemented a new approach in PIP which includes contacting claimants, where appropriate, to see if there is information that would enable us to change the decision ourselves at an earlier stage. To support this, we are investing additional time and resource for communication, evidence gather and review, which means that some cases can take longer. However, this approach supports our aim; to make the right decision as early as possible so that claimants don’t need to progress to the Appeal stage.</p><p> </p><p>Introducing performance indicators - be they in relation to outcomes or the speed of clearance - would compromise the Department’s quality-driven approach. But as explained in my previous reply, from late May 2019 claimants have been advised that as a guide, and to manage their expectations, that they should hear from the Department within 10 weeks.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 270340 question first answered 02/07/2019 15:20:39 answering member 4105 label Biography information for Justin Tomlinson
tabling member	3973 label Biography information for Grahame Morris

1135274

registered interest
date	27/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what impact assessment her Department has conducted on the effect of leaving the EU without a deal on people with disabilities.
tabling member constituency	Cardiff Central
tabling member printed	Jo Stevens
uin	270408
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>No formal impact assessment has been conducted by the Department of the effect on people with disabilities of the United Kingdom leaving the European Union without a deal.</p><p> </p><p>The UK has ratified the United Nations Convention on the Rights of Persons with Disabilities, and the primary legislation in the UK protecting the rights of disabled people is the Equality Act 2010, which is domestic legislation. Neither our ratification of the UN Convention or the Equality Act 2010 would change as a result of the UK leaving the European Union without a deal. Furthermore, there will be no changes in entitlement for UK nationals to disability and carers’ benefits in the UK as a result of our exit from the EU.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 02/07/2019 15:36:39 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4425 label Biography information for Jo Stevens