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1135514

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Tower Hamlets
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 May 2019 to Question 250471, what information her Department has provided to London Borough of Tower Hamlets on the (a) number and (b) contact details of those people whose claims were wrongly recorded on the ATLAS system.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	270762
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>As part of the Employment and Support Allowance (ESA) underpayment exercise we are informing Local Authorities of any new and past awards of income-related ESA where Local Authorities have registered an interest via the relevant system, in line with our business as usual procedures.</p><p>We are in the process of developing additional guidance to support Local Authorities to consider further any possible impacts on individuals of the ESA underpayment exercise.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 13:22:01 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4138 label Biography information for Rushanara Ali

1135515

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Greater London
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 May 2019 to Question 250471 on Employment and Support Allowance, how many claimants in each London borough were incorrectly classified as being entitled to contribution-based rather than income-based Employment and Support Allowance.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	270763
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>We are not able to make robust estimates of the numbers of cases likely to be due arrears at a local authority level. All estimates are national only.</p><p> </p><p>Local authority breakdowns of numbers of cases that have been paid arrears to date could only be provided at disproportionate cost.</p><p> </p><p>We are focusing our efforts on contacting all potentially affected individuals to ensure they are paid as quickly as possible.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 13:34:07 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4138 label Biography information for Rushanara Ali

1135559

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to minimise the frequency of assessment for recipients of employment support allowance and personal independence payment; and what assessment her Department has made of the potential merits of extending the light touch benefit reviews introduced for disabled people of pension age to (a) claimants with life-long disabilities and (b) all claimants.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	270790
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Changes have been made to the benefit reassessment process for those with the most severe and lifelong health conditions.</p><p>In Employment and Support Allowance and Universal Credit, since September 2017 we have stopped routinely assessing those whose level of function would always mean that they are unlikely ever to be able to move into work. And in 2018 we introduced updated guidance for Personal Independence Payment health professionals and case managers to ensure that people who already receive the highest level of support and whose needs are unlikely to change or may get worse, will receive an ongoing award with a light touch review at the ten-year point.</p><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 15:32:26 answering member 4105 label Biography information for Justin Tomlinson
tabling member	3924 label Biography information for Yasmin Qureshi

1135599

registered interest
date	28/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of (a) personal independence payments and (b) employment and support allowance assessments undertaken by (i) ATOS, (ii) Capita, and (iii) Maximus which have resulted in a complaint in each of the last six years.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	270714
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Assessment Providers have their own complaints process to deal with dissatisfaction about the service they provide. I am unable to provide figures solely about the ‘assessment undertaken’ therefore the figures below include all related complaints such as administrative, clinical, accommodation etc.</p><p> </p><p>(i), (ii) Information on the number of complaints received by Independent Assessment Service (IAS), formally ATOS, and Capita are shown in the table below: -</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Complaints received by IAS </strong><strong>(prev ATOS)</strong></p></td><td><p><strong>Complaints received by Capita</strong></p></td><td><p><strong>Total number of complaints received</strong></p></td><td><p><strong>Complaints as a percentage of assessments</strong></p></td></tr><tr><td><p>2013</p></td><td><p>390</p></td><td><p>940</p></td><td><p>1320</p></td><td><p>3.5%</p></td></tr><tr><td><p>2014</p></td><td><p>3090</p></td><td><p>5890</p></td><td><p>8980</p></td><td><p>2.2%</p></td></tr><tr><td><p>2015</p></td><td><p>2690</p></td><td><p>1826</p></td><td><p>4510</p></td><td><p>0.7%</p></td></tr><tr><td><p>2016</p></td><td><p>3780</p></td><td><p>3000</p></td><td><p>6780</p></td><td><p>0.7%</p></td></tr><tr><td><p>2017</p></td><td><p>5400</p></td><td><p>3530</p></td><td><p>8930</p></td><td><p>0.9%</p></td></tr><tr><td><p>2018</p></td><td><p>5870</p></td><td><p>3490</p></td><td><p>9360</p></td><td><p>1.0%</p></td></tr></tbody></table><p>Source: Provider MI, figures rounded to nearest 10.</p><p> </p><p>(iii) The Health Assessment Advisory Service is delivered on behalf of DWP by Centre for Health and Disability Assessments (CHDA) which is a MAXIMUS company. Information on the number of complaints received by CHDA in relation to ESA and UC Work Capability Assessments is only available from quarter ending August 2016.</p><p> </p><table><tbody><tr><td><p><strong>Quarter</strong></p></td><td><p><strong>Complaints received by CHDA</strong></p></td><td><p><strong>Complaints as a percentage of assessments</strong></p></td></tr><tr><td><p>Aug 16</p></td><td><p>1120</p></td><td><p>0.6%</p></td></tr><tr><td><p>Nov 16</p></td><td><p>1170</p></td><td><p>0.7%</p></td></tr><tr><td><p>Feb 17</p></td><td><p>1150</p></td><td><p>0.6%</p></td></tr><tr><td><p>May 17</p></td><td><p>1230</p></td><td><p>0.7%</p></td></tr><tr><td><p>Aug 17</p></td><td><p>1190</p></td><td><p>0.6%</p></td></tr><tr><td><p>Nov 17</p></td><td><p>1140</p></td><td><p>0.6%</p></td></tr><tr><td><p>Feb 18</p></td><td><p>1010</p></td><td><p>0.5%</p></td></tr><tr><td><p>May 18</p></td><td><p>1020</p></td><td><p>0.6%</p></td></tr><tr><td><p>Aug 18</p></td><td><p>980</p></td><td><p>0.5%</p></td></tr><tr><td><p>Nov 18</p></td><td><p>970</p></td><td><p>0.5%</p></td></tr><tr><td><p>Feb 19</p></td><td><p>950</p></td><td><p>0.5%</p></td></tr><tr><td><p>May 19</p></td><td><p>930</p></td><td><p>0.5%</p></td></tr></tbody></table><p>Source: Provider MI, figures rounded to nearest 10</p><p> </p><p> </p><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 15:25:13 answering member 4105 label Biography information for Justin Tomlinson
tabling member	534 label Biography information for Chris Ruane

1134624

registered interest
date	25/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Chronic Illnesses
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help people recently recovered from long-term illness find and return to work.
tabling member constituency	Stevenage
tabling member printed	Stephen McPartland
uin	269056
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>DWP is committed to helping people with health conditions and disabilities including those recently recovered from long-term illness, move nearer to the labour market and, when ready, into work, by building more personalised tailored employment and health support. For example:</p><p> </p><ul><li>The Work and Health Programme, which rolled out between November 2017 and March 2018, will support around 275,000 people over five years - the majority whom (around 220,000) will be disabled people who can volunteer for the programme at any time.</li></ul><p> </p><ul><li>The new Intensive Personalised Employment Support programme, which is due to be rolled out across England and Wales at the end of 2019, will provide highly personalised packages of employment support for people with both disabilities and complex barriers to employment who are considered by DWP work coaches to be more than 12 months from the labour market without intensive support.</li></ul><p> </p><p>People who have recently recovered from long-term illness but whose health condition or disability affects the way they do their job can apply for in-work support from Access to Work scheme. Access to Work can also offer support for interviews and voluntary pre-employment opportunities, such as Work Experience and Work Trials, which may lead to paid employment.</p><p>In addition, DWP is engaging with employers through the Disability Confident scheme - supporting them to feel more confident about both employing disabled people, including autistic people, and supporting disabled employees to realise their potential. Nearly 12,000 employers have signed up to the scheme so far.</p><p>Looking forward, DWP is working in partnership with DHSC to publish a consultation on how employers can best support disabled people and people with long-term health conditions to stay and thrive in work. The proposals included in the consultation not only seek to benefit disabled people, but all employees who experience or are at risk of a long term sickness absence.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 03/07/2019 11:07:42 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4093 label Biography information for Stephen McPartland