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<p>The National Health Service patient, visitor and staff car parking principles,
published on 23 August 2014, ask NHS hospitals to publish:</p><p> </p><p>- their parking
policy;</p><p> </p><p>- their implementation of the NHS car parking principles;</p><p>
</p><p>- financial information relating to their car parking arrangements; and</p><p>
</p><p>- summarised complaint information on car parking and actions taken in response.</p><p>
</p><p>We expect this information to be displayed prominently on trust websites so
that patients and the public can hold the NHS locally to account where unfair parking
charges and practices remain in place.</p><p> </p><p> </p><p> </p><p>Results from
the 2015 Patient-Led Assessments of the Care Environment (someished car parking princioplesll
NHS organisations to take steps to ensurePLACE) collection show that over 75% of sites
that charge for car parking currently operate a concessions scheme and display it
prominently. We are disappointed that this means a number of hospital boards have
not yet decided to follow the best practice set out in the principles.</p><p> </p><p>
</p><p> </p><p>To check compliance with the principles, the same PLACE questions will
be asked in 2016 and we expect to see an improvement in the results.</p><p> </p>
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