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427256

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Bus Services: North East
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many (a) complaints have been made about and (b) investigations have been conducted into bus companies by the North East Traffic Commissioners in each year since 2010; and what enforcement action has been taken as a result following each such complaint or investigation.
tabling member constituency	Houghton and Sunderland South
tabling member printed	Bridget Phillipson
uin	15584
answer	answer is ministerial correction date of answer 17/11/2015 answer text <p>The Traffic Commissioner for the North Eastern Traffic Area role is defined in the Public Passenger Vehicles Act 1981 and is a regulatory role as opposed to an investigatory role. When complaints regarding the operation of Public Service Vehicles are received they are forwarded to the Driver and Vehicle Standards Agency (DVSA) who may carry out an investigation and provide a report to the Traffic Commissioner, should concerns be identified. Complaints and investigations may relate to issues of vehicle maintenance, driver behaviour or the reliability of local bus services. The Traffic Commissioner can request that DVSA conduct an investigation or DVSA may carry out an investigation under their own initiative. Between April 2010 and March 2015, 91 complaints have been received by the Traffic Commissioner relating to PSV operators.</p><br /><p>The table below shows the number of public inquiries held between April 2010 and March 2015 at which the Traffic Commissioner considered regulatory action against the holder of a PSV operator’s licence.</p><br /><table><tbody><tr><td><p><br></p></td><td><p><strong>2010/11</strong></p></td><td><p><strong>2011/12</strong></p></td><td><p><strong>2012/13</strong></p></td><td><p><strong>2013/14</strong></p></td><td><p><strong>2014/15</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p><strong>Number of public inquiries completed</strong></p></td><td><p>19</p></td><td><p>26</p></td><td><p>19</p></td><td><p>35</p></td><td><p>50</p></td><td><p>149</p></td></tr><tr><td><p><strong>Licence revocations</strong></p></td><td><p>7</p></td><td><p>10</p></td><td><p>7</p></td><td><p>9</p></td><td><p>25</p></td><td><p>58</p></td></tr><tr><td><p><strong>Licence suspensions</strong></p></td><td><p>0</p></td><td><p>4</p></td><td><p>2</p></td><td><p>3</p></td><td><p>3</p></td><td><p>12</p></td></tr><tr><td><p><strong>Reduction of vehicles authorised on licence</strong></p></td><td><p>3</p></td><td><p>3</p></td><td><p>4</p></td><td><p>2</p></td><td><p>2</p></td><td><p>14</p></td></tr><tr><td><p><strong>Other conditions imposed on licence</strong></p></td><td><p>0</p></td><td><p>0</p></td><td><p>3</p></td><td><p>3</p></td><td><p>0</p></td><td><p>6</p></td></tr><tr><td><p><strong>Formal warning given</strong></p></td><td><p>8</p></td><td><p>9</p></td><td><p>7</p></td><td><p>11</p></td><td><p>12</p></td><td><p>47</p></td></tr><tr><td><p><strong>Disqualification of licence holder under the </strong> <strong>1985</strong> <strong> Act</strong></p></td><td><p>0</p></td><td><p>1</p></td><td><p>2</p></td><td><p>4</p></td><td><p>4</p></td><td><p>11</p></td></tr><tr><td><p><strong>No action taken</strong></p></td><td><p>2</p></td><td><p>1</p></td><td><p>2</p></td><td><p>7</p></td><td><p>6</p></td><td><p>18</p></td></tr><tr><td><p><strong>Penalty imposed under Section 155 of the </strong> <strong>2000 </strong> <strong>Act</strong></p></td><td><p>1</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>1</p></td></tr></tbody></table><table><tbody><tr><td><p>Note: the figures in the last 8 rows may not equal the number of public inquiries held, as more than one action may betaken against a licence holder.</p></td></tr><tr><td><p><br></p></td></tr></tbody></table><br /><p>DVSA started to investigate Bus complaints, under the BOAM (Bus Operator Account Management) scheme in 2012. The first recorded compliant is dated 04/01/13. The BOAM scheme covers complaints for late and early running services, under the Traffic Commissioner’s statuary guidance of up to 1 minute early and 5 minutes late. If a service fails to operate or if the services either cuts short a route or diverts from a route.</p><br /><p>Between 2012 up to the present date DVSA received, 97 complaints. Out of those complaints DVSA investigated 94. Three complaints did not fall under BOAM, so were not investigated.</p><br /><p>12 complaints were referred to the Office of the Traffic Commissioners once the complaint was investigated.</p><br /> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 17/11/2015 15:36:13 answering member 3996 label Biography information for Andrew Jones
tabling member	4046 label Biography information for Bridget Phillipson

427257

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Bus Services: North East
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what the cost has been of the North East Traffic Commissioners Quality Contact Scheme board to date.
tabling member constituency	Houghton and Sunderland South
tabling member printed	Bridget Phillipson
uin	15583
answer	answer is ministerial correction date of answer 17/11/2015 answer text <p>The Quality Contract Scheme Board (QCSB) that was convened to consider the proposed Quality Contract Scheme for Tyne and Wear published their report in accordance with the Transport Act 2000 on 3 November 2015.</p><br /><p>The cost incurred by QCSB in fulfilling their statutory obligation to date is £206,088. This figure should not increase significantly as the report has now been published.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 17/11/2015 14:44:42 answering member 3996 label Biography information for Andrew Jones
tabling member	4046 label Biography information for Bridget Phillipson

427260

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Taxis: Wheelchairs
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what proportion of (a) Uber vehicles, (b) black cabs and (c) private hire vehicles are wheelchair accessible.
tabling member constituency	Cambridge
tabling member printed	Daniel Zeichner
uin	15562
answer	answer is ministerial correction date of answer 20/11/2015 answer text <p>The results of the Department’s taxi survey in 2015 showed that 58% of all taxis (Hackney Carriages) in England are wheelchair accessible. All 22,500 London taxis are wheelchair accessible as required by Transport for London’s ‘Conditions for Fitness’ taxi licensing policy. 175 authorities (61%) require wheelchair accessible vehicles in all or part of their taxi fleet.</p><br /><p>We do not keep comprehensive statistics on the number of wheelchair accessible private hire vehicles, including those operated by Uber or any other private hire operators. However we do welcome initiatives by such operators to improve the service they provide to those who need additional assistance.</p><br /> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 20/11/2015 12:39:59 answering member 3996 label Biography information for Andrew Jones
tabling member	4382 label Biography information for Daniel Zeichner

427261

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	M20: Large Goods Vehicles
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what discussions he has had with freight and haulier representatives on ensuring better access to food, drink and sanitation facilities as part of his Department's development of a strategy to improve the running of Operation Stack; and when he expects to announce his Department's strategy.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	15539
answer	answer is ministerial correction date of answer 16/11/2015 answer text <p>Government continues to work closely with a wide range of key partners on a number of short to long term solutions to Operation Stack. Based on these discussions, Highways England are assessing a number of sites off the strategic road network which could offer a potential long term solution and are exploring these options with landowners and stakeholders.</p><br /><p>As part of this, my Department and Highways England will assess the facilities that will be made available on any such site and will liaise with the freight and haulier organisations in due course.</p><br /><p>At present, an agreement has been reached with the owners of Manston Airfield in Kent to enable Kent Police, Highways England and Kent County Council to use the Airfield on a temporary basis to help reduce pressure on the M20 during Operation Stack. If Manston Airfield were to be required, access to toilet and washing facilities, and access to drinking water, would be provided as a minimum for drivers of parked vehicles as soon as reasonably practicable.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 16/11/2015 16:44:57 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden

427262

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	M20: Large Goods Vehicles
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assistance the Government has given to (a) Kent Police, (b) Kent County Council, (c) other operational organisations and (d) businesses to cover costs and losses during the implementation of Operation Stack in 2015.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	15540
answer	answer is ministerial correction date of answer 16/11/2015 answer text <p>To date, no additional financial assistance has been provided by the Department for Transport to Kent Police, Kent County Council, or other operational organisations / businesses in relation to Operation Stack being implemented during 2015.</p><br /><p>However, we are working closely with Highways England on the best approach to address their additional costs brought about by the implementation of Operation Stack.</p><br /><p>Any financial assistance relating to Kent Police and UK businesses is a matter for the Home Office and the Department for Business, Innovation &amp; Skills respectively.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 16/11/2015 16:53:28 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden

427263

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Motor Vehicles: Insurance Premium Tax
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the effect on the ability of young drivers to gain insurance cover of the recent increase in the insurance premium tax.
tabling member constituency	Middlesbrough South and East Cleveland
tabling member printed	Tom Blenkinsop
uin	15548
answer	answer is ministerial correction date of answer 16/11/2015 answer text <p>My officials have not made an assessment. There are a number of behavioural, educational and technological interventions that have the potential to help improve young driver safety and hence have an impact on insurance premiums. We need better evidence about what works best, so we’re working with insurance companies to see how we can assess the impact of telematics products, amongst other things, on young driver safety.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 16/11/2015 17:24:46 answering member 3996 label Biography information for Andrew Jones
tabling member	4037 label Biography information for Tom Blenkinsop

427264

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Taxis: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what estimate his Department has made of how many taxi drivers have undergone disability awareness training since the Law Commission's recommendation on that subject published in its report, Taxi and Private Hire Services, on 23 May 2014.
tabling member constituency	Cambridge
tabling member printed	Daniel Zeichner
uin	15468
answer	answer is ministerial correction date of answer 17/11/2015 answer text <p>The results of the Department’s taxi survey in 2015 showed that 103 licensing authorities in England and Wales out of 313 responding authorities require taxi drivers to undergo disability awareness training. This compares to 67 licensing authorities in 2009 from 276 responses.</p><br /><p>We do not keep statistics on the number of drivers who have undergone disability awareness training since May 2014.</p><p><strong></strong></p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 17/11/2015 14:19:34 answering member 3996 label Biography information for Andrew Jones
tabling member	4382 label Biography information for Daniel Zeichner

427265

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Taxis
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether he intends to implement a single consolidated legislative framework for taxis throughout England and Wales.
tabling member constituency	Cambridge
tabling member printed	Daniel Zeichner
uin	15469
answer	answer is ministerial correction date of answer 20/11/2015 answer text <p>A single legislative framework for taxis and private hire vehicles throughout England and Wales was one of the recommendations of the Law Commission following their comprehensive review of taxi and private hire legislation.</p><br /><p>The Government is continuing to consider the Law Commission’s report in its entirety and in line with the protocol that exists between the Government and the Law Commission, the Government will formally respond to the Law Commission and announce its intentions in due course.</p><br /> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 20/11/2015 12:35:36 answering member 3996 label Biography information for Andrew Jones
tabling member	4382 label Biography information for Daniel Zeichner

427269

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Roads: Accidents
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent estimate he has made of the proportion of people who (a) died and (b) were injured on the road who were vulnerable road users.
tabling member constituency	Cambridge
tabling member printed	Daniel Zeichner
uin	15409
answer	answer is ministerial correction date of answer 20/11/2015 answer text <p>(a) In 2014, 51 per cent of people killed in reported personal injury road accidents were vulnerable road users - pedestrians, pedal cyclists, motorcyclists and horse riders (899 of 1,775).</p><br /><p>(b) In 2014, 34 per cent of people injured (serious or slight) in reported personal injury road accidents were vulnerable road users (65,606 of 192,702).</p><br /> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 20/11/2015 12:29:09 answering member 3996 label Biography information for Andrew Jones
tabling member	4382 label Biography information for Daniel Zeichner

427274

registered interest
date	09/11/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving: Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the implications for his policies of the finding in the RAC report, Motoring 2015, published in September 2015, that 12 per cent of motorists think it is acceptable to make a short call on a hand-held mobile device whilst driving; and what measures his Department plans to take to research the potential effectiveness and enforcement of legislation on the use of such devices for (a) phone calls and (b) using social media whilst driving.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	15363
answer	answer is ministerial correction date of answer 19/11/2015 answer text <p>It is illegal to use a hand held device to make phone calls or use social media whilst driving. The Department is considering the findings of the research study undertaken by the Transport Research Laboratory (TRL) which looked at the prevalence of phone use across England and Scotland. This study will help inform future policy decisions. Effective enforcement will remain a key priority. The previous Government in 2013 increased the fixed penalty level for using a mobile phone at the wheel to £100 and the Department will continue to keep further deterrent measures under consideration.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 19/11/2015 15:36:42 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden