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1042333

registered interest
date	16/01/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what progress has been on refunding passengers as a result of the train delays and cancellations in 2018.
tabling member constituency	Blackburn
tabling member printed	Kate Hollern
uin	209367
answer	answer is ministerial correction date of answer 23/01/2019 answer text <p>Under a special compensation scheme, paid for by the rail industry, following the disruption last summer, over 14,000 claims from season ticket holders and regular travellers on Northern and TransPennine Express services have now been submitted and over £1million paid out in compensation.</p><p> </p><p>Northern introduced Delay Repay 15 (DR15) in December 2018. DR15 entitles passengers who have been delayed by 15-29 minutes to compensation worth 25% of the single fare. This is in addition to the existing Delay Repay 30 arrangements.</p><p> </p><p>Data published by the Department in October 2018 show that, in the past two years the total amount of compensation paid to passengers increased by 80%, as Government encouraged train operators to better publicise passengers’ rights.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 23/01/2019 12:14:39 answering member 3996 label Biography information for Andrew Jones
tabling member	4363 label Biography information for Kate Hollern

1041473

registered interest
date	14/01/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the effect on performance of the number of new trains planned to be introduced across the rail network between 2019 and 2021.
tabling member constituency	Middlesbrough
tabling member printed	Andy McDonald
uin	208287
answer	answer is ministerial correction date of answer 21/01/2019 answer text <p>New rolling stock will transform the passenger experience across the country. For example, on Northern and Transpennine Express, by 2020 all the trains will be brand new or completely refurbished, and all the Pacer trains will be gone. The East Anglia franchise will deliver over 1,000 new carriages, the West Midlands franchise will see over 400 new carriages, and South Western railways will deliver 750 new carriages. In their planning, operators consider the impact of new rolling stock and the growth in reliability as trains are first introduced. Work is underway in the industry to learn and share lessons on the introduction of new rolling stock.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 21/01/2019 11:38:05 answering member 3996 label Biography information for Andrew Jones
tabling member	4269 label Biography information for Andy McDonald

1024785

registered interest
date	13/12/2018
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment his Department has made of trends in the number of trains that are (a) delayed, (b) cancelled and (c) subject to incomplete journeys.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	202038
answer	answer is ministerial correction date of answer 18/12/2018 answer text <p>Analysis is undertaken by industry with Network Rail being responsible for rail performance. Franchised operators have benchmarks for delays (Delay Minutes), cancellations and part cancellations (combined as Cancellations) within the Franchise Agreement. Franchised operators provide industry period (4-weekly) results to the Department against the FA benchmarks that set Moving Annual Average targets (13 rolling periods), these are monitored by the Department.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 18/12/2018 12:20:56 answering member 3996 label Biography information for Andrew Jones
tabling member	301 label Biography information for Richard Burden

1023277

registered interest
date	11/12/2018
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what performance indicators his Department uses to measure the number of times that trains run by franchise operators have not stopped at a station as a result of a service already being late running.
tabling member constituency	Cardiff Central
tabling member printed	Jo Stevens
uin	201190
answer	answer is ministerial correction date of answer 17/12/2018 answer text <p>Services that skip one or more stations for reasons the operator itself is responsible are considered as Part Cancellations within the Department’s Cancellation performance regime. This means they are counted towards the overall number of Cancellations any operator incurs against its benchmark. The Department does not routinely require any specific reason for a cancellation to be reported.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 17/12/2018 09:11:23 answering member 3996 label Biography information for Andrew Jones
tabling member	4425 label Biography information for Jo Stevens

1019820

registered interest
date	04/12/2018
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what estimate he has made of the number of rail passengers who have been delayed by (a) at least (i) 30 minutes and (ii) one hour and (b) more than two hours in the UK in each year since 2010.
tabling member constituency	Coventry South
tabling member printed	Mr Jim Cunningham
uin	198729
answer	answer is ministerial correction date of answer 10/12/2018 answer text <p>The Department for Transport (DfT) does not hold estimates of the number of rail passengers who have been delayed by (i) at least thirty minutes, (ii) one hour or more, or (iii) more than two hours each year since 2010.</p><p> </p><p>However, DfT recently published (1 October) the compensation amounts paid by TOCs to passengers for delayed journeys since 2009. It shows the total amount of compensation paid to passengers has risen 80% in the past two years, as the government has increased the requirements of train operators to publicise passengers’ rights.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 10/12/2018 14:47:11 answering member 3996 label Biography information for Andrew Jones
tabling member	308 label Biography information for Mr Jim Cunningham