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<p /> <p>Over 90% of new claims are being made on line and all of our Jobcentres have
computers available for claimants to access the internet and Wi-Fi.</p><p> </p><p>As
noted in the Government’s statement on assisted digital services in December 2013
(<a href="https://www.gov.uk/government/publications/government-approach-to-assisted-digital"
target="_blank">https://www.gov.uk/government/publications/government-approach-to-assisted-digital</a>)
people will continue to be supported in interacting with the government even if they
are unable to access services online, and we offer claimants the option to claim Universal
Credit via telephone or in person.</p>
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