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1142697

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what guidance her Department issues to (a) non-resident parents and (b) parents with care on changes to their child maintenance calculations when their case transfers from the Child Support Agency to the Child Maintenance Service.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	284195
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>Ahead of closure Child Support Agency send customers a series of letters advising about their case closing and what they can do should they want child maintenance payments to continue. This advice includes making an advance application to the Child Maintenance Service, t o ensure there are no breaks in child maintenance.</p><p> </p><p>When the Child Support Agency case is closed, we write to non-resident parent during the stage where we are confirming the arrears position, to remind them of the amount we have worked out they owe. We advise them to contact us if they have any other relevant information which would impact this. A letter is then sent to receiving parent advising we have confirmed their balance of child maintenance. Where child maintenance is owed, we ask if the balance is correct and if they want their arrears written off or managed by Child Maintenance Service. Parents are provided with contact details to discuss their case, at all points.</p><p> </p><p>In cases where the arrears are moved to Child Maintenance Service, a letter is sent to both parties confirming their Child Support Agency case is fully closed. We also advise the unpaid child maintenance is now being managed by Child Maintenance Service. This provides the parent with the new telephone number they will need if they wish to contact Child Maintenance Service.</p><p> </p><p>Where there is a new Child Maintenance Service case, which was previously a Child Support Agency case, the calculation can change. This is because it is a fresh start under the new service, with new rules and data.</p><p> </p><p>At the outset of a Child Maintenance Service case, we issue an indicative calculation letter to the parents. This explains the new calculation, including the information used in the calculation. This provides opportunity for the non-resident parent to provide any further information that would impact the calculation. Following this we issue an initial calculation letter which confirms the calculation and the details used.</p><p> </p><p>Parents are advised they have the opportunity, throughout the application process and the life of the case as well as at annual review stage, to challenge the information used and request change.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 13:21:58 answering member 4513 label Biography information for Mims Davies
tabling member	4440 label Biography information for Marion Fellows

1142783

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is making to support claimants who submit their application forms for benefits on time but who do not receive an acknowledgement of receipt until after the deadline has passed, and are asked to explain why the form was submitted late.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	284416
answer	answer is ministerial correction date of answer 06/09/2019 answer text <p>DWP processes are designed to ensure claimants have adequate time to complete applications for benefits. Processes for different benefits vary and extensions can be applied. Where appropriate, reminders are issued when forms have not been received within expected timescales. Acknowledgements are sent for claims which have been submitted within timescales where applicable. If there are instances where this has not happened, we welcome the opportunity to investigate them if details can be provided.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 06/09/2019 12:50:52 answering member 4513 label Biography information for Mims Davies
tabling member	478 label Biography information for Lord Field of Birkenhead

1142784

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she will introduce an email address to allow people to send their application for benefits electronically.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	284419
answer	answer is ministerial correction date of answer 06/09/2019 answer text <p>There are no plans to introduce email as a secure method of exchanging citizen information.</p><p> </p><p>DWP’s security policy defines how we communicate with claimants using email and ensures DWP is vigilant to risks such as data breaches and data loss as well as the possible corruption of DWP’s IT systems.</p><p> </p><p>Once information leaves DWP’s secure systems there is a risk that information may be subsequently lost, manipulated or stolen. We take positive steps to minimise these and other risks, such as limiting the exchange of personal information using email.</p><p> </p><p>We do communicate with disabled claimants using email as a reasonable adjustment where this best meets their communication needs. As there are additional security risks associated with using email we always make sure that the disabled customer is aware of the risk of potential data loss before we put this solution in place.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 06/09/2019 12:43:20 answering member 4513 label Biography information for Mims Davies
tabling member	478 label Biography information for Lord Field of Birkenhead

1142828

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have had their (a) driving licence and (b) passport removed as a result of Child Maintenance Service enforcement measures.
tabling member constituency	Arfon
tabling member printed	Hywel Williams
uin	284276
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>This information is not reported. However we do hold clerical data and can advise 15 driving licenses have been removed or suspended and 3 passports have been suspended.</p><p> </p><p>The information regarding committal orders, or sanctions as they are called in the Child Maintenance Service, are reported in our published statistics and can be on found table 11 of the tables document on the attached link:</p><p> </p><p><a href="https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-march-2019-experimental" target="_blank">https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-march-2019-experimental</a></p><p> </p><p>We reported enforcement activities in our CSA statistics until September 2017 when we reduced the number of tables published because most CSA cases had been closed or had begun the Case Closure process. The last publication including the enforcement activities can be found on table 22 of the attached link:</p><p> </p><p><a href="https://www.gov.uk/government/statistics/child-support-agency-quarterly-summary-of-statistics-june-2017" target="_blank">https://www.gov.uk/government/statistics/child-support-agency-quarterly-summary-of-statistics-june-2017</a></p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 12:45:51 answering member 4513 label Biography information for Mims Davies
tabling member	1397 label Biography information for Hywel Williams

1142841

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Catering
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much her Department spent on refreshments in (a) 2017 and (b) 2018.
tabling member constituency	Newport West
tabling member printed	Ruth Jones
uin	284305
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 16:29:27 answering member 4513 label Biography information for Mims Davies
tabling member	4716 label Biography information for Ruth Jones

1142861

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Travel
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much her Department spent on ministerial travel by (a) first class, (b) second class and (c) in total in 2018.
tabling member constituency	Newport West
tabling member printed	Ruth Jones
uin	284362
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 16:30:43 answering member 4513 label Biography information for Mims Davies
tabling member	4716 label Biography information for Ruth Jones

1142961

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what her Department's timescale is for notifying all parents who may be eligible to receive historical Child Support Agency arrears.
tabling member constituency	Glenrothes
tabling member printed	Peter Grant
uin	284221
answer	answer is ministerial correction date of answer 05/09/2019 answer text <p>The Child Maintenance Service began writing to parents with historic CSA arrears in December 2018. We anticipate that we will have written to all eligible parents by August 2020.</p><p>The notice provides the parent with care an opportunity to make representation within 60 days if they want a last attempt made to collect their historic CSA arrears.</p><p><strong> </strong></p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 05/09/2019 15:50:51 answering member 4513 label Biography information for Mims Davies
tabling member	4466 label Biography information for Peter Grant

1143096

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: EU Nationals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of trends in the number of non-UK EU citizens being refused universal credit in the last six months.
tabling member constituency	Newcastle-under-Lyme
tabling member printed	Paul Farrelly
uin	284491
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>Eligibility for Universal Credit depends on a person’s immigration status in the UK. In line with EU law, EEA nationals must be exercising a legal right to reside, such as worker or self-employed status, and be habitually resident in the UK to be eligible for income-related benefits. EEA nationals may now apply to the EU Settlement Scheme to protect their entitlement to access UK benefits and public services.</p><p>The Department is committed to monitoring its policies, regularly reviewing and analysing the relevant data. The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 13:20:42 answering member 4513 label Biography information for Mims Davies
tabling member	1436 label Biography information for Paul Farrelly

1143157

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Facsimile Transmission
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many fax machines are in use in (a) her Department and (b) its executive agencies.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	284835
answer	answer is ministerial correction date of answer 06/09/2019 answer text <p>DWP has 1303 multifunction devices deployed across the estate which primarily act as printers. In addition, they also have the capability to send and receive fax messages.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 06/09/2019 11:47:20 answering member 4513 label Biography information for Mims Davies
tabling member	1383 label Biography information for Mark Tami

1143158

registered interest
date	02/09/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Email
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of offices in her Department whom third party advice agencies may need to contact cannot be contacted by secure email.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	284589
answer	answer is ministerial correction date of answer 06/09/2019 answer text <p>DWP adheres to Email Security and Policy guidelines when exchanging information with third parties.</p><p> </p><p>We have a list of Trusted Partners who are deemed to have the appropriate security in place to allow us to exchange information with. If an organisation does not meet the criteria to be on the trusted partner list, we have an option to use software to encrypt e-mail between us and the third party which will then allow us to exchange data securely. Currently we communicate with 1100 external recipients via this method from 450 organisations. If the external agency cannot support either of the above then we would not be able to exchange information securely via email and would need to agree an alternative method with them.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 06/09/2019 13:00:17 answering member 4513 label Biography information for Mims Davies
tabling member	1383 label Biography information for Mark Tami