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1126902

registered interest
date	15/05/2019
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Veterans: Mental Health Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what steps her Department is taking with the Department of Health and Social Care to increase the capacity of veteran-specific mental healthcare within the NHS.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	Jamie Stone
uin	254865
answer	answer is ministerial correction date of answer 20/05/2019 answer text <p>Ministers from the Ministry of Defence (MOD) and the Department of Health and Social Care (DHSC) meet on a regular basis to discuss a wide range of issues relating to the health and wellbeing of Service personnel and veterans, including mental health. In the United Kingdom the provision of healthcare to the general population, including veterans, is devolved.</p><p>The DHSC and MOD examine the provision of veterans' mental health services on a regular basis. Data and progress of NHS England's Veterans Mental Health Transition Intervention and Liaison Service and Complex Treatment Service is presented to the MOD/UK Departments of Health Partnership Board, Joint Commissioning Group and the Cabinet Office led Covenant Reference Group.</p><p>In England, the National Health Service has announced that an extra £10 million will be invested into a new NHS dedicated crisis service that will expand the current bespoke veteran mental health services and provide intensive support to veterans battling alcohol, drugs and mental health problems, capturing those individuals nearing crisis. The extra funding will also enable a roll out of veteran-friendly general practitioner surgeries and hospitals as part of efforts to make sure those who have served their country get the specialist help they deserve in every part of the health service.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 20/05/2019 13:04:56 answering member 1487 label Biography information for Mr Tobias Ellwood
tabling member	4612 label Biography information for Jamie Stone

1081879

registered interest
date	04/03/2019
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Service Complaints Ombudsman
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what steps he is taking to improve response times within the Service Complaints Ombudsman.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	Jamie Stone
uin	228141
answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>The office of the Service Complaints Ombudsman for the Armed Forces currently has around 140 unallocated applications for investigation for matters of Maladministration and Substance (the oldest case dates back to January 2018). Applications relating to the review of an admissibility decision and undue delay investigations are being considered within target timescales.</p><p> </p><p>The Ombudsman has been open and transparent about the backlog of casework and is doing everything possible to reduce it. Most notably, work is ongoing to recruit staff to fill investigator vacancies. Further work is being undertaken to determine the correct level of resource required to not only reduce the backlog but to establish an organisation that can sustain future demand. As well as an external review of processes, to identify where efficiencies may be introduced, a peer review is planned by representatives from external Ombudsman organisations in order to benefit from their experiences.</p><p> </p><p>The Ombudsman has made it clear that the quality of investigations undertaken by her office must not suffer as a result of initiatives to reduce the backlog. Applicants are being updated regularly on their case and kept informed of likely timescales.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 07/03/2019 15:31:08 answering member 1487 label Biography information for Mr Tobias Ellwood
tabling member	4612 label Biography information for Jamie Stone

1081881

registered interest
date	04/03/2019
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Armed Forces: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what the procedure is for addressing complaints raised by black, Asian, minority ethnic and female military personnel.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	Jamie Stone
uin	228142
answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>The purpose of the Service Complaints system is to provide all serving and former Service personnel with a process that is fair, effective and efficient and one, in which they can have confidence to raise matters of concern relating to their Service, and to seek redress. It is the responsibility of all those involved to ensure that complaints are handled confidentially, fairly, promptly and correctly.</p><p>Once a Service Complaint has been received, the procedures for handling and deciding a complaint are set out in Joint Service Publication (JSP) 831: Redress of Individual Grievances: Service Complaints. This JSP contains the policy and direction on Service Complaints and guidance on the processes involved and best practice to apply.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 07/03/2019 15:40:49 answering member 1487 label Biography information for Mr Tobias Ellwood
tabling member	4612 label Biography information for Jamie Stone

1005832

registered interest
date	12/11/2018
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Armed Forces: Loans and Personal Savings
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, how many (a) service personnel and (b) veterans have received payroll and pension deductions for the purposes of savings and loans in each of the last five years.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	Jamie Stone
uin	190553
answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>The table below shows the number of Service personnel and veterans who have deductions from payroll or pensions for savings and loans through the Armed Forces Credit Union since November 2015, when it became possible to do so. The facility for veterans to have deductions taken from pension payments has only been available since 2016.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>2015</p></td><td><p>2016</p></td><td><p>2017</p></td><td><p>2018</p></td></tr><tr><td><p>Service personnel</p></td><td><p>240</p></td><td><p>1,220</p></td><td><p>3,120</p></td><td><p>4,590</p></td></tr><tr><td><p>Veterans</p></td><td><p>N/A</p></td><td><p>4</p></td><td><p>9</p></td><td><p>9</p></td></tr><tr><td><p>Yearly Total</p></td><td><p>240</p></td><td><p>1,224</p></td><td><p>3,129</p></td><td><p>4,599</p></td></tr></tbody></table><p> </p><p>Please note the 2018 data is provided up to 31 October 2018, and individuals may have deductions taken in more than one year.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 20/11/2018 15:08:03 answering member 1487 label Biography information for Mr Tobias Ellwood
tabling member	4612 label Biography information for Jamie Stone