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1697811

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what training (a) he has and (b) other Ministers in his Department have had in mental health literacy.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	19898
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>Ministers are not required to undertake specific mental health literacy training.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 17:21:30 answering member 3926 label Biography information for Paul Maynard
tabling member	4471 label Biography information for Rachael Maskell

1697812

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure his Department's (a) policy and (b) other staff have comprehensive training in mental health.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	19899
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>DWP is actively taking steps to increase staff capability and raising awareness of the mental health difficulties that may be experienced by our customers, ensuring they can be directed to further support at any stage of the claimant journey.</p><p> </p><p>We continually review our learning alongside external experts and psychologists to enhance the mental health training offer. The learning is mandatory and aims to help our colleagues better support claimants who may present with mental health issues/unexpected behaviour by exploring their impact on customers, the steps needed to build relationships and learning how to respond appropriately to customers’ needs.</p><p> </p><p>All colleagues in customer contact roles will receive this learning by March 2025, and the learning is included in new entrant learning for colleagues in these roles. As of the end of February 2024, we have delivered the learning to 62,291 colleagues, with a further 20,399 colleagues due to receive the learning before the rollout is completed.</p><p> </p><p>All DWP colleagues have access to support and resources relating to mental health.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 15:22:07 answering member 3926 label Biography information for Paul Maynard
tabling member	4471 label Biography information for Rachael Maskell

1697877

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	State Retirement Pensions: Women
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department plans to formally respond to the Parliamentary and Health Service Ombudsman's report into the communication of state pension age increases, published on 21 March 2024.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	19875
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>We are considering the Ombudsman’s report and will respond in due course.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 15:49:14 answering member 3926 label Biography information for Paul Maynard
tabling member	4124 label Biography information for Chi Onwurah

1697883

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that the use of AI in benefit fraud investigations does not discriminate against vulnerable people.
tabling member constituency	Ceredigion
tabling member printed	Ben Lake
uin	19927
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>The Department does not use AI in its benefit fraud investigations.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 11:55:00 answering member 3926 label Biography information for Paul Maynard
tabling member	4630 label Biography information for Ben Lake

1697985

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	State Retirement Pensions: Women
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will take steps to introduce a compensation scheme for women affected by the Pensions Act 1995.
tabling member constituency	Belfast South
tabling member printed	Claire Hanna
uin	19979
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>We are considering the Ombudsman’s report and will respond in due course.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 15:49:53 answering member 3926 label Biography information for Paul Maynard
tabling member	4827 label Biography information for Claire Hanna

1698003

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of Health and Safety Executive employees are dedicated to mental health related workplace matters.
tabling member constituency	Erith and Thamesmead
tabling member printed	Abena Oppong-Asare
uin	19978
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>Information on the work and resourcing within Health and Safety Executive (HSE) is not available in the format requested.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 15:23:59 answering member 3926 label Biography information for Paul Maynard
tabling member	4820 label Biography information for Abena Oppong-Asare

1697418

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce call waiting times to the child maintenance service; and whether he has made a recent assessment of the adequacy of call handling times by that service.
tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
tabling member printed	Drew Hendry
uin	19632
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>As part of its Modernisation Programme, CMS continues to improve how it communicates with customers and how customers access its service. When a customer first applies for CMS they are enrolled on the online service which provides them the ability to update their information and request changes 24 hours a day, 7 days a week. The majority of our customers make use of these online services to effectively meet their needs every day, though we are actively engaged in improving the service further and increasing customer take up.</p><p> </p><p>We recognise some customers need alternative methods to contact us or choose to call us, and on occasion call wait times on our inbound phone lines can be longer than we would like. Speed to answer is continually reviewed throughout the working day and operational resource is regularly reviewed and flexed to minimise excessive wait times.</p><p> </p><p>Over the coming year we will increase customer education on what can be raised and progressed using our online services and encourage more customers to make use of this as the primary channel for their CMS enquiries. This will help protect our inbound phones lines for our customers that need to access our service in this way and reduce the wait time they experience.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 25/03/2024 16:48:16 answering member 3926 label Biography information for Paul Maynard
tabling member	4467 label Biography information for Drew Hendry

1697547

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit: Veterans
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many veterans received Pension Credit in the 2022-23 financial year.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	19525
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>The information requested is not collected and could only be obtained at disproportionate cost.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 25/03/2024 14:52:27 answering member 3926 label Biography information for Paul Maynard
tabling member	298 label Biography information for Steve McCabe

1697023

registered interest
date	19/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pensions: Young People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether he is taking steps to encourage young people under the age of 18 to opt in to pensions.
tabling member constituency	Strangford
tabling member printed	Jim Shannon
uin	19353
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>The 2017 Review of Automatic Enrolment (AE) sets out our ambition to reduce the qualifying age for AE below 22, so that younger workers can begin to save as soon as they join the labour market.</p><p> </p><p>The government supported the Pensions (Extension of Automatic Enrolment) Act 2023 which gives us the legislative powers to implement this expansion of AE subject to consultation with employers and workers. Government is committed to make this change in the mid-2020s.</p><p> </p><p>In the meantime, the current AE framework allows workers who are not automatic enrolled to opt-in to a workplace pension, including those below age 22, and many employers already choose to enrol those workers.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 11:34:10 answering member 3926 label Biography information for Paul Maynard
tabling member	4131 label Biography information for Jim Shannon

1697096

registered interest
date	19/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Domestic Visits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, on how many occasions Ministers from his Department have visited (a) Wales, (b) Scotland and (c) Northern Ireland in each of the last three financial years.
tabling member constituency	Leicester South
tabling member printed	Jonathan Ashworth
uin	19367
answer	answer is ministerial correction date of answer 22/03/2024 answer text <p>The information requested is not centrally collated and could only be obtained at disproportionate cost. Information on DWP ministerial gifts, hospitality, travel and meetings can be found at: <a href="https://www.gov.uk/government/collections/dwp-ministers-hospitality-and-gifts" target="_blank">DWP ministerial gifts, hospitality, travel and meetings -GOV.UK(www.gov.uk)</a></p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 22/03/2024 09:58:34 answering member 3926 label Biography information for Paul Maynard
tabling member	4244 label Biography information for Jonathan Ashworth