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<p>The Department for Work and Pensions (DWP) is focused on paying people their correct
entitlement.</p><p> </p><p>Administrative errors are referred to as ‘official errors’
which have arisen from processing errors or delays by DWP or a Local Authority.</p><p>
</p><p>A quality checking regime is in place and this is helping address official
error.</p><p> </p><p>National Statistics Fraud and Error 2018/19 published 9 May 2019,
indicate that estimated losses from official error account for 0.4% of total benefit
expenditure.</p><p> </p><p>Internal Management Information shows that 48k claimants
with a CV postcode had an actual ‘official error’ overpayment in 2018/19.</p>
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