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1002630

registered interest
date	06/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to her oral contribution of 5 November 2018, Official Report, column 1261, how many such letters she has received; and if she will publish those letters after redacting identifying information.
tabling member constituency	Birmingham, Edgbaston
tabling member printed	Preet Kaur Gill
uin	188895
answer	answer is ministerial correction date of answer 03/12/2018 answer text <p>The Department does not hold this information centrally on constituency correspondence.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 188896 question first answered 03/12/2018 11:34:55 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4603 label Biography information for Preet Kaur Gill

1002633

registered interest
date	06/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to her oral contribution of 5 November 2018, Official Report, column 1260, what estimate she has made of the number of people that have been frightened to go into a jobcentre as a result of scare stories in (a) the UK, (b) the West Midlands and (c) Birmingham.
tabling member constituency	Birmingham, Edgbaston
tabling member printed	Preet Kaur Gill
uin	188896
answer	answer is ministerial correction date of answer 03/12/2018 answer text <p>The Department does not hold this information centrally on constituency correspondence.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 188895 question first answered 03/12/2018 11:34:55 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4603 label Biography information for Preet Kaur Gill

1002035

registered interest
date	05/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: West Midlands
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people her Department plans to migrate from employment support allowance to universal credit in (a) the West Midlands and (b) Birmingham, Edgbaston in (i) 2019-20, (ii) 2020-21, (iii) 2021-22 and (iv) 2022-23.
tabling member constituency	Birmingham, Edgbaston
tabling member printed	Preet Kaur Gill
uin	188158
answer	answer is ministerial correction date of answer 16/11/2018 answer text <p>The requested information is not available by constituency or region.</p><p /><p /> answering member constituency Reading West answering member printed Alok Sharma question first answered 16/11/2018 14:37:06 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4603 label Biography information for Preet Kaur Gill

1002036

registered interest
date	05/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many hours of training is planned to be given to her Department's decision-makers to identify people who may be vulnerable or have complex needs for the purposes of the universal credit managed migration.
tabling member constituency	Birmingham, Edgbaston
tabling member printed	Preet Kaur Gill
uin	188159
answer	answer is ministerial correction date of answer 07/01/2019 answer text <p>All DWP staff working with customers complete training that prepares them for their role. This includes developing the skills they need to support and communicate with a diverse range of customers, and specific training is provided for working with different vulnerable groups.</p><p> </p><p>We are taking a slow, measured approach to managed migration and this will allow for on-going evaluation of the process to ensure that it is working successfully, which will enable us to refine our methods to support claimants.</p><p> </p><p>The revised draft regulations now before Parliament provide that we must give claimants a minimum of three months in which to make a claim for Universal Credit and sets no maximum period in which a claim must be made. With unlimited flexibility to extend claim periods we will work with representative groups to produce guidance that will ensure adequate support for each individual claimant’s needs.</p><p> </p><p>Decision makers and all our customer facing staff undertake learning related to supporting vulnerable claimants. Decision Makers receive 19.5 hours of training on dealing with vulnerable groups and line managers review whether there is a need to refresh the knowledge / learning with individuals where appropriate.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 07/01/2019 16:15:59 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4603 label Biography information for Preet Kaur Gill