answer text |
<p>The National Career Service was formed in April 2012. The model for the service
changed in October 2014 replacing paid sessional activity with a payment by results
system to incentivise better customer outcomes.</p><p> </p><p>The periods 2012-13,
2013- 14 and Apr- Sept 2014 represent the number of paid sessions accessed by customers
under the old model.</p><p> </p><p>For Oct 2014-Mar 2015 and 2015-2016 we report the
number of adviser sessions that delivered a customer satisfaction outcome under the
new model. In the new model the majority of customers will have had more than one
session of advice or guidance to achieve an outcome. However, in contrast to the old
model these further sessions were unpaid and therefore often unrecorded by contractors.</p><p>
</p><p> </p><table><tbody><tr><td><p>Adviser Sessions</p></td><td><p>2012/13</p></td><td><p>2013/14</p></td><td><p>2014-15
(Apr-Sep)</p></td></tr><tr><td><p>North East</p></td><td><p>65,748</p></td><td><p>71,697</p></td><td><p>34,790</p></td></tr><tr><td><p>North
West</p></td><td><p>153,340</p></td><td><p>181,149</p></td><td><p>79,294</p></td></tr><tr><td><p>Yorkshire
& Humber</p></td><td><p>121,813</p></td><td><p>136,088</p></td><td><p>63,844</p></td></tr><tr><td><p>East
Midlands</p></td><td><p>100,787</p></td><td><p>112,996</p></td><td><p>53,289</p></td></tr><tr><td><p>West
Midlands</p></td><td><p>116,487</p></td><td><p>138,568</p></td><td><p>69,013</p></td></tr><tr><td><p>East
of England</p></td><td><p>134,211</p></td><td><p>152,634</p></td><td><p>69,000</p></td></tr><tr><td><p>London</p></td><td><p>198,628</p></td><td><p>204,080</p></td><td><p>86,543</p></td></tr><tr><td><p>South
East</p></td><td><p>154,990</p></td><td><p>166,138</p></td><td><p>66,730</p></td></tr><tr><td><p>South
West</p></td><td><p>104,474</p></td><td><p>114,233</p></td><td><p>28,955</p></td></tr><tr><td><p>
</p></td></tr><tr><td><p>Outcomes</p></td><td><p>2014/2015 (Oct-Mar)</p></td><td><p>2015/2016</p></td><td><p>
</p></td></tr><tr><td><p>North East</p></td><td><p>18,297</p></td><td><p>32,382</p></td><td><p>
</p></td></tr><tr><td><p>North West</p></td><td><p>37,271</p></td><td><p>78,884</p></td><td><p>
</p></td></tr><tr><td><p>Yorkshire & Humber</p></td><td><p>32,769</p></td><td><p>59,709</p></td><td><p>
</p></td></tr><tr><td><p>East Midlands</p></td><td><p>21,832</p></td><td><p>40,536</p></td><td><p>
</p></td></tr><tr><td><p>West Midlands</p></td><td><p>21,173</p></td><td><p>54,297</p></td><td><p>
</p></td></tr><tr><td><p>Central Eastern</p></td><td><p>24,705</p></td><td><p>44,464</p></td><td><p>
</p></td></tr><tr><td><p>London</p></td><td><p>40,581</p></td><td><p>82,598</p></td><td><p>
</p></td></tr><tr><td><p>South East</p></td><td><p>34,747*</p></td><td><p>25,895</p></td><td><p>
</p></td></tr><tr><td><p>South Central</p></td><td><p>18,012</p></td><td><p>30,831</p></td><td><p>
</p></td></tr><tr><td><p>Thames Valley</p></td><td><p>10,497</p></td><td><p>20,229</p></td><td><p>
</p></td></tr><tr><td><p>South West</p></td><td><p>10,255</p></td><td><p>25,969</p></td><td><p>
</p></td></tr><tr><td colspan="3"><p> </p></td><td><p> </p></td></tr></tbody></table><p>
</p><table><tbody><tr><td><p>October 2014 - change in service and funding model</p></td><td><p>
</p></td></tr><tr><td colspan="3"><p>*Adviser session for this provider due to contract
differences. The reported regions are not co-terminus with official government office
regions. They are informed by a variety of demographic factors that help to shape
the delivery and focus of the service. Further information can be found in the table
attached.</p></td></tr></tbody></table><p> </p><table><thead><tr><td><p>Area Name</p></td><td><p>Geographical[1]
Area Covered</p></td><td><p>Prisons[2]</p></td></tr></thead><tbody><tr><td><p>Central
Eastern Futures Advice</p></td><td><p>Hertfordshire, Cambridgeshire, Central Bedfordshire,
Bedford, Bedfordshire, Luton, Northamptonshire, Milton Keynes, Suffolk, Norfolk, City
of Peterborough</p></td><td><p>HMP Blundeston, HMP Bure, HMP Norwich*, HMP Wayland*,
HMP Highpoint North/South*, HMP Hollesley Bay*, HMP Bedford*, HMP Littlehey, HMP The
Mount*, HMP Whitemoor, HMP Woodhill*</p></td></tr><tr><td><p>East Midlands Futures
Advice</p></td><td><p>Derby, Derbyshire, Leicester, Leicestershire, Lincolnshire,
Nottingham, Nottinghamshire, Rutland</p></td><td><p>HMP Nottingham*, HMP Ranby*, HMP
Sudbury*, HMP Lincoln*, HMP Whatton, HMP North Sea Camp*, HMP Leicester*, HMP Onley*,
HMP Stocken, HMP Gartree, HMPYOI Glen Parva, HMP Foston Hall</p></td></tr><tr><td><p>Greater
Manchester, Cheshire/Warrington and Staffordshire Economic Solutions</p></td><td><p>Staffordshire,
City of Stoke on Trent, Cheshire East, Cheshire West and Chester, Warrington, Trafford,
Stockport, Tameside, Manchester, Salford, Wigan, Bolton, Bury, Rochdale, Oldham</p></td><td><p>HMP
Manchester*, HMP Styal, HMP Risley*, HMP Thorn Cross*, HMP Stafford, HMP Drake Hall,
HMPYOI Swinfen Hall, HMP Buckley Hall</p></td></tr><tr><td><p>Liverpool City Region,
Cumbria and Lancashire Economic Solutions</p></td><td><p>Cumbria, Lancashire, Blackpool,
Blackburn & Darwen, Sefton, Wirral, Liverpool, Knowsley, Halton, St Helens</p></td><td><p>HMP
Garth, HMP Haverigg*, HMP Kirkham*, HMP Lancaster Farms, HMP Preston*, HMP Wymott,
HMP Liverpool*, HMP Kennet*</p></td></tr><tr><td><p>London Prospects Services Ltd</p></td><td><p>Barking
& Dagenham, Barnet, Camden, City of London, Enfield, Hackney, Haringey, Havering,
Islington, Kensington & Chelsea, Newham, Redbridge, Tower Hamlets, Waltham Forest,
Westminster, Bexley, Brent, Bromley, Croydon, Ealing, Greenwich, Hammersmith &
Fulham, Harrow, Hillingdon, Hounslow, Kingston, Lambeth, Lewisham, Merton, Richmond,
Southwark, Sutton, Wandsworth</p></td><td><p>HMP Belmarsh*, HMP Holloway, HMPYOI Feltham,
HMP ISIS*, HMP Wormwood Scrubs*, HMP Brixton*, HMP Pentonville*, HMP Wandsworth*,
HMP Thameside*</p></td></tr><tr><td><p>North East CfBT</p></td><td><p>Northumberland,
Country Durham, Gateshead, Newcastle upon Tyne, North Tyneside, South Tyneside, Sunderland,
Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton on Tees, Darlington</p></td><td><p>HMP
Durham*, HMP Low Newton, HMP Frankland, HMP Deerbolt, HMP Kirklevington Grange*, HMP
Holme House*, HMP Northumberland*</p></td></tr><tr><td><p>South Central CfBT</p></td><td><p>Hampshire,
Dorset, Surrey, Bournemouth, Poole, City of Southampton, City of Portsmouth, West
Sussex, Isle of Wight, City of Brighton & Hove</p></td><td><p>HMP Downview, HMP
Send, HMP Coldingley, HMP Highdown*, HMP Isle of Wight (Albany, Parkhurst), HMP Ford*,
HMP Guys Marsh*, HMP The Verne, HMP Winchester*, HMP Dorchester*, HMP Portland*</p></td></tr><tr><td><p>South
East CXK</p></td><td><p>Kent, East Sussex, Thurrock, Medway, Southend-on-Sea, Essex</p></td><td><p>HMP
Sheppy Cluster (HMP Emley*, HMP Swaleside, HMP Standford Hill*), HMP Rochester*, HMP
Blantyre House*, HMP East Sutton Park, HMP Maidstone, HMP Lewes*, HMP Chelmsford*</p></td></tr><tr><td><p>London
Prospects Services Ltd</p></td><td><p>Bath & NE Somerset, Bristol, Cornwall, Devon,
Isles of Scilly, North Somerset, Plymouth, Somerset, South Gloucestershire, Torbay</p></td><td><p>HMP
Channings Wood*, HMP Dartmoor, HMP Exeter*, HMP Bristol*, HMP Eastwood Park, HMP Leyhill*</p></td></tr><tr><td><p>Thames
Valley Advisa</p></td><td><p>Buckinghamshire, Oxfordshire, Gloucestershire, Swindon,
Reading, West Berkshire, Slough, Bracknell Forest, Windsor & Maidenhead, Wokingham,
Wiltshire</p></td><td><p>HMP Grendon, HMP Spring Hill*, HMP Huntercombe, HMP Aylesbury,
HMP Reading, HMP Bullingdon*, HMP Erlestoke</p></td></tr><tr><td><p>West Midlands
Prospects Services Ltd</p></td><td><p>Telford & Wrekin, Shropshire, County of
Herefordshire, Worcestershire, Warwickshire, Coventry, Birmingham, Sandwell, Dudley,
Walsall, Wolverhampton, Solihull</p></td><td><p>HMPYOI Brinsford, HMP Featherstone*,
HMP Oakwood*, HMP Hewell*, HMP Birmingham*, HMP Long Lartin, HMP Stoke Heath*</p></td></tr><tr><td><p>Yorkshire
& Humberside Careers Yorkshire and the Humber (CYH)</p></td><td><p>North Yorkshire,
York, East Riding of Yorkshire, Doncaster, City of Kingston upon Hull, Rotherham,
Sheffield, Barnsley, Kirklees, Wakefield, Leeds, Bradford, Calderdale, North and North
East Lincolnshire.</p></td><td><p>HMP Hull*, HMP Everthorpe*, HMPYOI Northallerton,
HMP Full Sutton, HMP Leeds*, HMP Wealstun*, HMP Wakefield, HMP Lindholme, HMP Hatfield,
HMP Moorland, HMP Doncaster*, HMP New Hall, HMP Askham Grange, HMP Wolds*</p></td></tr></tbody></table><p>[1]
The geographical areas cover all unitary upper tier local authorities in England.
Whilst some have similar names they are actually different local authority areas.</p><p>[2]
Prisons marked with * are resettlement prisons as announced by the Ministry of Justice
in August 2013</p><p>The National Career Service was formed in April 2012. The model
for the service changed in October 2014 replacing paid sessional activity with a payment
by results system to incentivise better customer outcomes.</p><p> </p><p>The periods
2012-13, 2013- 14 and Apr- Sept 2014 represent the number of paid sessions accessed
by customers under the old model.</p><p> </p><p>For Oct 2014-Mar 2015 and 2015-2016
we report the number of adviser sessions that delivered a customer satisfaction outcome
under the new model. In the new model the majority of customers will have had more
than one session of advice or guidance to achieve an outcome. However, in contrast
to the old model these further sessions were unpaid and therefore often unrecorded
by contractors.</p><p> </p><p> </p><table><tbody><tr><td><p>Adviser Sessions</p></td><td><p>2012/13</p></td><td><p>2013/14</p></td><td><p>2014-15
(Apr-Sep)</p></td></tr><tr><td><p>North East</p></td><td><p>65,748</p></td><td><p>71,697</p></td><td><p>34,790</p></td></tr><tr><td><p>North
West</p></td><td><p>153,340</p></td><td><p>181,149</p></td><td><p>79,294</p></td></tr><tr><td><p>Yorkshire
& Humber</p></td><td><p>121,813</p></td><td><p>136,088</p></td><td><p>63,844</p></td></tr><tr><td><p>East
Midlands</p></td><td><p>100,787</p></td><td><p>112,996</p></td><td><p>53,289</p></td></tr><tr><td><p>West
Midlands</p></td><td><p>116,487</p></td><td><p>138,568</p></td><td><p>69,013</p></td></tr><tr><td><p>East
of England</p></td><td><p>134,211</p></td><td><p>152,634</p></td><td><p>69,000</p></td></tr><tr><td><p>London</p></td><td><p>198,628</p></td><td><p>204,080</p></td><td><p>86,543</p></td></tr><tr><td><p>South
East</p></td><td><p>154,990</p></td><td><p>166,138</p></td><td><p>66,730</p></td></tr><tr><td><p>South
West</p></td><td><p>104,474</p></td><td><p>114,233</p></td><td><p>28,955</p></td></tr><tr><td><p>Outcomes</p></td><td><p>2014/2015
(Oct-Mar)</p></td><td><p>2015/2016</p></td><td><p> </p></td></tr><tr><td><p>North
East</p></td><td><p>18,297</p></td><td><p>32,382</p></td><td><p> </p></td></tr><tr><td><p>North
West</p></td><td><p>37,271</p></td><td><p>78,884</p></td><td><p> </p></td></tr><tr><td><p>Yorkshire
& Humber</p></td><td><p>32,769</p></td><td><p>59,709</p></td><td><p> </p></td></tr><tr><td><p>East
Midlands</p></td><td><p>21,832</p></td><td><p>40,536</p></td><td><p> </p></td></tr><tr><td><p>West
Midlands</p></td><td><p>21,173</p></td><td><p>54,297</p></td><td><p> </p></td></tr><tr><td><p>Central
Eastern</p></td><td><p>24,705</p></td><td><p>44,464</p></td><td><p> </p></td></tr><tr><td><p>London</p></td><td><p>40,581</p></td><td><p>82,598</p></td><td><p>
</p></td></tr><tr><td><p>South East</p></td><td><p>34,747*</p></td><td><p>25,895</p></td><td><p>
</p></td></tr><tr><td><p>South Central</p></td><td><p>18,012</p></td><td><p>30,831</p></td><td><p>
</p></td></tr><tr><td><p>Thames Valley</p></td><td><p>10,497</p></td><td><p>20,229</p></td><td><p>
</p></td></tr><tr><td><p>South West</p></td><td><p>10,255</p></td><td><p>25,969</p></td><td><p>
</p></td></tr><tr><td colspan="3"><p> </p></td><td><p> </p></td></tr></tbody></table><p>
</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>October
2014 - change in service and funding model</p></td><td><p> </p></td></tr><tr><td colspan="3"><p>*Adviser
session for this provider due to contract differences. The reported regions are not
co-terminus with official government office regions. They are informed by a variety
of demographic factors that help to shape the delivery and focus of the service. Further
information can be found in the table attached.</p></td></tr></tbody></table><p> </p><p>
</p><p> </p><p> </p><table><thead><tr><td><p>Area Name</p></td><td><p>Geographical[1]
Area Covered</p></td><td><p>Prisons[2]</p></td></tr></thead><tbody><tr><td><p>Central
Eastern Futures Advice</p></td><td><p>Hertfordshire, Cambridgeshire, Central Bedfordshire,
Bedford, Bedfordshire, Luton, Northamptonshire, Milton Keynes, Suffolk, Norfolk, City
of Peterborough</p></td><td><p>HMP Blundeston, HMP Bure, HMP Norwich*, HMP Wayland*,
HMP Highpoint North/South*, HMP Hollesley Bay*, HMP Bedford*, HMP Littlehey, HMP The
Mount*, HMP Whitemoor, HMP Woodhill*</p></td></tr><tr><td><p>East Midlands Futures
Advice</p></td><td><p>Derby, Derbyshire, Leicester, Leicestershire, Lincolnshire,
Nottingham, Nottinghamshire, Rutland</p></td><td><p>HMP Nottingham*, HMP Ranby*, HMP
Sudbury*, HMP Lincoln*, HMP Whatton, HMP North Sea Camp*, HMP Leicester*, HMP Onley*,
HMP Stocken, HMP Gartree, HMPYOI Glen Parva, HMP Foston Hall</p></td></tr><tr><td><p>Greater
Manchester, Cheshire/Warrington and Staffordshire Economic Solutions</p></td><td><p>Staffordshire,
City of Stoke on Trent, Cheshire East, Cheshire West and Chester, Warrington, Trafford,
Stockport, Tameside, Manchester, Salford, Wigan, Bolton, Bury, Rochdale, Oldham</p></td><td><p>HMP
Manchester*, HMP Styal, HMP Risley*, HMP Thorn Cross*, HMP Stafford, HMP Drake Hall,
HMPYOI Swinfen Hall, HMP Buckley Hall</p></td></tr><tr><td><p>Liverpool City Region,
Cumbria and Lancashire Economic Solutions</p></td><td><p>Cumbria, Lancashire, Blackpool,
Blackburn & Darwen, Sefton, Wirral, Liverpool, Knowsley, Halton, St Helens</p></td><td><p>HMP
Garth, HMP Haverigg*, HMP Kirkham*, HMP Lancaster Farms, HMP Preston*, HMP Wymott,
HMP Liverpool*, HMP Kennet*</p></td></tr><tr><td><p>London Prospects Services Ltd</p></td><td><p>Barking
& Dagenham, Barnet, Camden, City of London, Enfield, Hackney, Haringey, Havering,
Islington, Kensington & Chelsea, Newham, Redbridge, Tower Hamlets, Waltham Forest,
Westminster, Bexley, Brent, Bromley, Croydon, Ealing, Greenwich, Hammersmith &
Fulham, Harrow, Hillingdon, Hounslow, Kingston, Lambeth, Lewisham, Merton, Richmond,
Southwark, Sutton, Wandsworth</p></td><td><p>HMP Belmarsh*, HMP Holloway, HMPYOI Feltham,
HMP ISIS*, HMP Wormwood Scrubs*, HMP Brixton*, HMP Pentonville*, HMP Wandsworth*,
HMP Thameside*</p></td></tr><tr><td><p>North East CfBT</p></td><td><p>Northumberland,
Country Durham, Gateshead, Newcastle upon Tyne, North Tyneside, South Tyneside, Sunderland,
Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton on Tees, Darlington</p></td><td><p>HMP
Durham*, HMP Low Newton, HMP Frankland, HMP Deerbolt, HMP Kirklevington Grange*, HMP
Holme House*, HMP Northumberland*</p></td></tr><tr><td><p>South Central CfBT</p></td><td><p>Hampshire,
Dorset, Surrey, Bournemouth, Poole, City of Southampton, City of Portsmouth, West
Sussex, Isle of Wight, City of Brighton & Hove</p></td><td><p>HMP Downview, HMP
Send, HMP Coldingley, HMP Highdown*, HMP Isle of Wight (Albany, Parkhurst), HMP Ford*,
HMP Guys Marsh*, HMP The Verne, HMP Winchester*, HMP Dorchester*, HMP Portland*</p></td></tr><tr><td><p>South
East CXK</p></td><td><p>Kent, East Sussex, Thurrock, Medway, Southend-on-Sea, Essex</p></td><td><p>HMP
Sheppy Cluster (HMP Emley*, HMP Swaleside, HMP Standford Hill*), HMP Rochester*, HMP
Blantyre House*, HMP East Sutton Park, HMP Maidstone, HMP Lewes*, HMP Chelmsford*</p></td></tr><tr><td><p>London
Prospects Services Ltd</p></td><td><p>Bath & NE Somerset, Bristol, Cornwall, Devon,
Isles of Scilly, North Somerset, Plymouth, Somerset, South Gloucestershire, Torbay</p></td><td><p>HMP
Channings Wood*, HMP Dartmoor, HMP Exeter*, HMP Bristol*, HMP Eastwood Park, HMP Leyhill*</p></td></tr><tr><td><p>Thames
Valley Advisa</p></td><td><p>Buckinghamshire, Oxfordshire, Gloucestershire, Swindon,
Reading, West Berkshire, Slough, Bracknell Forest, Windsor & Maidenhead, Wokingham,
Wiltshire</p></td><td><p>HMP Grendon, HMP Spring Hill*, HMP Huntercombe, HMP Aylesbury,
HMP Reading, HMP Bullingdon*, HMP Erlestoke</p></td></tr><tr><td><p>West Midlands
Prospects Services Ltd</p></td><td><p>Telford & Wrekin, Shropshire, County of
Herefordshire, Worcestershire, Warwickshire, Coventry, Birmingham, Sandwell, Dudley,
Walsall, Wolverhampton, Solihull</p></td><td><p>HMPYOI Brinsford, HMP Featherstone*,
HMP Oakwood*, HMP Hewell*, HMP Birmingham*, HMP Long Lartin, HMP Stoke Heath*</p></td></tr><tr><td><p>Yorkshire
& Humberside Careers Yorkshire and the Humber (CYH)</p></td><td><p>North Yorkshire,
York, East Riding of Yorkshire, Doncaster, City of Kingston upon Hull, Rotherham,
Sheffield, Barnsley, Kirklees, Wakefield, Leeds, Bradford, Calderdale, North and North
East Lincolnshire.</p></td><td><p>HMP Hull*, HMP Everthorpe*, HMPYOI Northallerton,
HMP Full Sutton, HMP Leeds*, HMP Wealstun*, HMP Wakefield, HMP Lindholme, HMP Hatfield,
HMP Moorland, HMP Doncaster*, HMP New Hall, HMP Askham Grange, HMP Wolds*</p></td></tr></tbody></table><ol><li>The
geographical areas cover all unitary upper tier local authorities in England. Whilst
some have similar names they are actually different local authority areas.</li><li>Prisons
marked with * are resettlement prisons as announced by the Ministry of Justice in
August 2013</li></ol><p> </p><p><strong><br> </strong></p><p>[1] The geographical
areas cover all unitary upper tier local authorities in England. Whilst some have
similar names they are actually different local authority areas.</p><p>[2] Prisons
marked with * are resettlement prisons as announced by the Ministry of Justice in
August 2013</p>
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