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756926

registered interest
date	04/09/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Access to Work Programme: Hearing Impairment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what interim support is available for deaf people between the start of a new job and when an Access to Work workplace assessment is carried out.
tabling member constituency	Poplar and Limehouse
tabling member printed	Jim Fitzpatrick
uin	8350
answer	answer is ministerial correction date of answer 12/09/2017 answer text <p>Access to Work (AtW) aims to supply help as quickly as possible, but where there are unavoidable delays, interim solutions may be considered. These will vary according to individual customers’ needs and situations. In such cases, AtW Advisers will inform customers and employers of likely delays and discuss interim support options.</p><p>We are continuously engaging with stakeholders to explore how the customer journey can be improved. For example, in June 2017 the new contract for AtW workplace assessments came into effect, changing the workplace assessments target. The new contract requires 90% of assessments to be carried out in 8 days, rather than the 10 days that was previously the case. This is intended to expedite the provision of support to AtW customers.</p><p>We will publish our response to “<em>Improving Lives: The Work, Health, and Disability Green Paper“ </em>this autumn, in which we will explore options for improving the service offered through AtW.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 12/09/2017 17:01:39 answering member 4017 label Biography information for Penny Mordaunt
tabling member	197 label Biography information for Jim Fitzpatrick

756927

registered interest
date	04/09/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Hearing Impairment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many personal independence payment appeals have been made to the Social Security Tribunals by deaf claimants; and how many of those appeals have been successful.
tabling member constituency	Poplar and Limehouse
tabling member printed	Jim Fitzpatrick
uin	8349
answer	answer is ministerial correction date of answer 12/09/2017 answer text <p>The following table gives volumes of appeals lodged and overturned by year for claimants with a hearing disorder. Appeals lodged are given by the year the appeal was registered. Appeals cleared are appeals where a decision has been made and are given by the year the appeal was cleared. Appeals overturned are appeals where the DWP decision has been changed and are given by the year the appeal was cleared.</p><table><tbody><tr><td><p> </p></td><td><p>Appeals Lodged</p></td><td><p>Appeals Cleared</p></td><td><p>Appeals Overturned</p></td></tr><tr><td><p>2013/14</p></td><td><p>#</p></td><td><p>#</p></td><td><p>#</p></td></tr><tr><td><p>2014/15</p></td><td><p>300</p></td><td><p>100</p></td><td><p>#</p></td></tr><tr><td><p>2015/16</p></td><td><p>700</p></td><td><p>600</p></td><td><p>300</p></td></tr><tr><td><p>2016/17</p></td><td><p>1,100</p></td><td><p>900</p></td><td><p>500</p></td></tr><tr><td><p>2017/18 (data until April'17)</p></td><td><p>#</p></td><td><p>100</p></td><td><p>100</p></td></tr></tbody></table><p>*Figures have been rounded to the nearest 100.</p><p>**‘#‘used for instances where there are less than 50 cases.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 12/09/2017 16:16:18 answering member 4017 label Biography information for Penny Mordaunt
tabling member	197 label Biography information for Jim Fitzpatrick

756928

registered interest
date	04/09/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Hearing Impairment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what training health professionals carrying out personal independence payment assessments receive on deafness.
tabling member constituency	Poplar and Limehouse
tabling member printed	Jim Fitzpatrick
uin	8351
answer	answer is ministerial correction date of answer 12/09/2017 answer text <p>Both Assessment Providers are required to ensure that the Health Professionals (HPs) carrying out assessments have knowledge of the clinical aspects and likely functional effects of a wide range of health conditions and impairments including deafness.</p><p>All HPs receive comprehensive training in disability analysis. This includes specific case studies and guidance which covers how a person who is deaf, or has a hearing impairment, is likely to be affected in their day-to-day activities. All HPs are required to complete this training before they can be approved to carry out assessments on our behalf.</p><p> </p><p>The Department and our Providers work with a wide range of organisations, including those who represent people who are deaf or have a hearing impairment in order to continuously improve the service provided, including strengthening deaf awareness training material for HPs.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 12/09/2017 12:14:21 answering member 4017 label Biography information for Penny Mordaunt
tabling member	197 label Biography information for Jim Fitzpatrick

756929

registered interest
date	04/09/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Hearing Impairment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, when his Department plans to introduce a digital application process that is accessible for deaf people claiming personal independence payment.
tabling member constituency	Poplar and Limehouse
tabling member printed	Jim Fitzpatrick
uin	8352
answer	answer is ministerial correction date of answer 12/09/2017 answer text <p>The Government is committed to modernising and digitalising public services, and in the longer term, plans to develop a joined up digital journey for claimants with health and disability needs. However due to the fiscal constraints the Department cannot commit to a timescale for achieving our aspiration to further modernise technology in this area at this time. Currently deaf claimants are able to write in to ask for a paper claim form and the Department also offers “next generation text” and a video relay service.</p><p> </p><p>We are considering options as to how we are able to provide a digital process in line with the recommendations of the second independent review of Personal Independence Payment (PIP) assessments.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 12/09/2017 16:42:25 answering member 4017 label Biography information for Penny Mordaunt
tabling member	197 label Biography information for Jim Fitzpatrick