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<p>Key to ensuring that decisions for Personal Independence Payment (PIP) are correct
is getting the best evidence from a variety of sources. As part of that evidence gathering
process most people will be asked to attend a face-to-face consultation with a trained,
independent assessor. Such a consultation gives individuals the opportunity to put
across their own views of the impact of their health condition or impairment on their
everyday lives. However, we accept that face-to-face consultations may not be appropriate
in every case and if there is enough evidence then the claimant will not be asked
to attend a consultation. Guidance on the circumstances when a paper-based assessment
may be appropriate is contained in the PIP Assessment Guide which is regularly reviewed.</p><p>
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