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1136199

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Courts: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, whether specialised employees with training on how to support people with disabilities are available in each court.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	272171
answer	answer is ministerial correction date of answer 09/07/2019 answer text <p>HM Courts and Tribunals Service (HMCTS) launched new guidance to staff in November 2018 to help ensure it meets its legal duty (under the Equality Act 2010) to provide reasonable adjustments for users with disabilities. This empowers staff to remove barriers and support users with disabilities.</p><p> </p><p>HMCTS will also shortly issue a new reasonable adjustment learning product for staff so that they have the capability and confidence to support court and tribunal users with disabilities. This learning will be mandatory for all HMCTS operational staff to complete.</p><p> </p><p>HMCTS also has a page on <a href="https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service/about/equality-and-diversity" target="_blank"><strong>GOV.UK</strong></a> setting out the support it provides, pointing users to who they can contact to get the right support, and explaining how individual needs will be discussed with the judge hearing a case.</p><p> </p><p>HMCTS is committed to ensuring access to courts and tribunals is maintained for all staff and users.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/07/2019 16:40:04 answering member 3926 label Biography information for Paul Maynard
tabling member	3924 label Biography information for Yasmin Qureshi

1136258

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Ministry of Justice: Brexit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what preparations his Department is making for the UK leaving the EU without an agreement; and how much funding has been allocated to those preparations.
tabling member constituency	Carshalton and Wallington
tabling member printed	Tom Brake
uin	272110
answer	answer is ministerial correction date of answer 09/07/2019 answer text <p>As a responsible Government, we’ve been preparing to minimise any disruption in the event of no deal for nearly three years. We are putting in place a range of mitigations to effectively prepare for the potential impact of EU exit across the full portfolio of the Ministry of Justice, including prisons, courts and tribunals. Our justice system is respected across the world. This was the case before we joined the EU, and it will continue to be the case after we leave.</p><p> </p><p>The Treasury has allocated over £4.2 billion of additional funding to departments and Devolved Administrations for EU exit preparations so far. This breaks down as £412m over the spending review period for the Department for Exiting the European Union, Department for International Trade and the Foreign &amp; Commonwealth Office (Autumn Statement 2016); £286m of additional funding for 2017/18 (a full breakdown of which can be found in Supplementary Estimates 2017/18); over £1.5 billion for 2018/19 (Supplementary Estimates 2018/19); and over £2 billion for 2019/20 (Main Estimates 2019/20).</p><p> </p><p>This funding is to cover all exit scenarios and is in addition to departmental efforts to reprioritise from business as usual toward preparations for the UK’s departure from the EU. Work on no-deal exit preparations cannot be readily separated from other EU exit work, given the significant overlap in plans in many cases.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/07/2019 16:57:18 answering member 3926 label Biography information for Paul Maynard
tabling member	151 label Biography information for Tom Brake

1136274

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Personal Injury: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, whether the Litigant in Person portal will be expanded to include minor personal injury claims by April 2020.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272142
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government is working closely with a broad group of expert stakeholders to develop the new accessible IT Service. This will support and enable both represented and unrepresented claimants to progress all Road Traffic Accident related personal injury claims where the value of the personal injury claims is under the new small claims track limit of £5,000.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:07:23 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136275

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Representation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how many meetings (a) he and (b) officials in his Department have held with representatives of claimant bodies on the operation of the Litigant in Person portal in the last three months.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272143
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Secretary of State has not met with any representatives of claimant groups in the last three months. However, officials have met with representatives of the Motor Accident Solicitors Society and the Association of Personal Injury Lawyers on four occasions between April and June 2019 to discuss the whiplash reform programme generally, including aspects of the new IT Service.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:11:25 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136276

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Personal Injury: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, when he plans to publish his Department's response to Part 2 of the consultation paper, Reforming the Soft Tissue Injury (whiplash) Claims Process.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272144
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government is considering the issues raised in Part 2 of the consultation paper Reforming the Soft Tissue Injury (whiplash) Claims Process and intends to publish its response by the end of this year.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:11:59 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136277

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Representation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps his Department has taken to ensure that customers' experience of the litigant in person portal can be (a) monitored and (b) evaluated.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272145
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government is working closely with its key delivery partner (the Motor Insurers’ Bureau) and a broad group of expert stakeholders from across the personal injury sector to develop a new accessible IT Service. This will enable both represented and unrepresented claimants to progress Road Traffic Accident related personal injury claims under £5,000.</p><p>Public testing of the IT Service is planned to begin in November 2019 and, in light of user’s experience, the Government will consider making some further modifications to the service before it goes live in April 2020, so that it is easy to understand and navigate.</p><p>In addition, the service will provide a significant amount of management information. The Government is committed to reviewing this management information and how the new service is operating to identify any required changes and improvements approximately eighteen months from implementation. This will include a full evaluation of all relevant data relating to the overall customer experience of claimants using the service.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:13:02 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136278

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Representation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps he is taking to ensure that insurance companies do not submit incorrect Not Admitted responses through the Litigant in Person portal.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272146
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government wants to ensure that all claimants progress their claim efficiently and that claims for compensation are not unnecessarily delayed. As part of the new process, the Government is working in partnership with expert stakeholders to develop a bespoke alternative dispute resolution scheme to support unrepresented claimants and enable them to gain, at no cost to themselves, an independent view on the liability decision made by the defendant insurer. The new IT Service will also be publishing regular management data on how claims are handled by defendant insurers, including on how many times insurers are denying liability.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:13:39 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136279

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Representation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, whether the Litigant in Person portal will include the ability for the litigant to present all losses in relation to an accident.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272147
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government is working closely with a broad group of expert stakeholders to develop a new accessible IT Service. This will support and enable both represented and unrepresented claimants to progress Road Traffic Accident related personal injury claims under the new small claims track limit of £5,000. The new service will enable claimants who can demonstrate a loss, to claim for special damages and vehicle related damages they have paid for themselves, as long as the total value of the claim does not exceed the upper limit of the small claims track.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:14:15 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136280

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Representation: Children and Vulnerable Adults
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps he is taking to ensure that the Litigant in Person portal will provide adequate protection to (a) minors and (b) vulnerable people.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272148
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government confirmed on 3 July 2019 to the Justice Select Committee that it will exempt, for the time being, children and protected parties from the increase in the small claims track limit to £5,000 for road traffic accident related personal injury claims. This will mean that children and protected parties will not be required to use the new IT Service and the Pre-Action Protocol. The Government believes this is a pragmatic way forward which will enable further testing of the new processes before considering further whether they are extended to this group of claimants.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:14:51 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson

1136281

registered interest
date	02/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Representation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps his Department plans to take to support a Litigant in Person to manage a claim through the portal if the litigant does not have access to the internet.
tabling member constituency	Delyn
tabling member printed	David Hanson
uin	272149
answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>The Government recognises that there may be some claimants who will be unable or unwilling to access the new IT Service. As a result, the new platform is being designed to include specific support from a bespoke contact centre service to support those claimants who do not have access to, or cannot use, the digital service.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/07/2019 16:03:47 answering member 3926 label Biography information for Paul Maynard
tabling member	533 label Biography information for David Hanson