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706678

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Broadband
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, with reference to page 5, Part 1 of the Digital Strategy published on 1 March 2017, what broadband speed train operators will be required to deliver to provide high-speed connectivity to ensure fast and reliable WiFi.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	66157
answer	answer is ministerial correction date of answer 10/03/2017 answer text <p>In the new franchise agreement, our requirement for all new franchises will be for an initial minimum average data speed per passenger of 1Mbps.</p><p> </p><p>The Department for Transport estimates that on average 100Mbps per train will be required initially.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 10/03/2017 11:24:37 answering member 3926 label Biography information for Paul Maynard
tabling member	4473 label Biography information for Louise Haigh

706803

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railway Stations: Access
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the Answer of 21 July 2016 to Question 43142, what progress he has made on providing a further round of accessibility funding for (a) lifts and (b) other accessibility devices at mainline railway stations; and if he will make a statement.
tabling member constituency	South Suffolk
tabling member printed	James Cartlidge
uin	66254
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>We remain committed to improving access at stations and building on the success of the Access for All programme. We will therefore be seeking additional funding for the programme in the next rail control period from 2019 to 2024 and we will announce later this year the Government’s railway funding and high level strategy for this period.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 14:52:59 answering member 3926 label Biography information for Paul Maynard
tabling member	4519 label Biography information for James Cartlidge

706811

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Northern: Rolling Stock
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, which rolling stock on Northern Rail is (a) compliant with rail vehicle accessibility regulations and (b) has been given exemptions from rail vehicle accessibility regulations.
tabling member constituency	Wigan
tabling member printed	Lisa Nandy
uin	66124
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>Accessibility standards for trains operated on the mainline are set out in either the Rail Vehicle Accessibility Regulations 1998 or the Persons of Reduced Mobility Technical Specification for Interoperability (PRM-TSI) (under the Railways (Interoperability) Regulations 2011).</p><p> </p><p>The following units are either built or have been upgraded to these standards:</p><p>Class 144; 1x2 car unit, , Class 321/9 – 3x4 car units, Class 322 – 5x4 car units, Class 333 – 16x4 car units.</p><p> </p><p>The following fleets are currently undergoing upgrade programmes which are phased over a period of time. Accordingly, some units in each of these fleets will already have been upgraded, while others are scheduled to be upgraded between now and the end of 2019. The Department does not hold ‘live’ information about the number of units of each fleet that have been upgraded to date.</p><p> </p><p> </p><p>The fleets are:</p><p>Class 150/1 – 47x2 car units, Class 150/2 – 11x2 car units, Class 155 – 7x2 car units, Class 156 – 24x2 car units, Class 158/0 – 8x3 car units, Class 319/3 – 6x4 car units.</p><p> </p><p>Other fleets currently operated by Northern which are to be retained after 1 January 2020 must be upgraded by the end of 2019. Northern will however be introducing 281 new rail vehicles by 2019 to replace outdated rolling stock.</p><p> </p><p>Under the Railways (Interoperability) Regulations 2011, the Secretary of State has power to grant dispensations from the requirement to comply with one or more standards of the PRM-TSI. The following classes of vehicle operated by Northern have been granted dispensations:</p><p> </p><p>Class 150, Class 156, Class 319/3, Class 321/9, Class 322. We are currently reviewing a request for dispensation for Class 158 vehicles. Details of the dispensations granted can be found on our website: <a href="https://www.gov.uk/government/collections/heavy-rail-fleets-2020-targeted-compliance" target="_blank">https://www.gov.uk/government/collections/heavy-rail-fleets-2020-targeted-compliance</a> .</p><p> </p><p>No exemptions have been granted against the Rail Vehicle Accessibility Regulations 1998.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 15:35:11 answering member 3926 label Biography information for Paul Maynard
tabling member	4082 label Biography information for Lisa Nandy

706812

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Northern: Rolling Stock
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, which rail vehicle accessibility regulations apply to (a) existing rolling stock on Northern Rail and (b) new rolling stock to be delivered for Northern Rail.
tabling member constituency	Wigan
tabling member printed	Lisa Nandy
uin	66123
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>Accessibility standards for existing rolling stock operated on the mainline are set out in either the Rail Vehicle Accessibility Regulations 1998 or the Persons of Reduced Mobility Technical Specification for Interoperability (PRM-TSI) (under the Railways (Interoperability) Regulations 2011).</p><p> </p><p>Newly built rolling stock which will enter in to service for Northern Rail must be built to the PRM-TSI standard.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 15:31:03 answering member 3926 label Biography information for Paul Maynard
tabling member	4082 label Biography information for Lisa Nandy

706813

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps the Government is taking to tackle non-compliance of train companies related to the provision to passengers of information relating to their rights required under the Consumer Rights Act 2015.
tabling member constituency	Colchester
tabling member printed	Will Quince
uin	66100
answer	answer is ministerial correction date of answer 06/03/2017 answer text <p>It is the responsibility of train operators to ensure they are compliant with their legal obligations and, as service providers, that their customers are made aware of their rights to compensation or other redress in cases of service failure or disruption. Train operators’ own compensation schemes provide the main means of redress for passengers.</p><p> </p><p>My Department has worked with the Office of Rail and Road (ORR), industry and consumer groups to identify actions to improve passenger awareness of their rights to claim compensation, including all options open to them. The ORR has also been working with the Rail Delivery Group and individual train operators over the last year to raise their awareness of the Consumer Rights Act 2015 (CRA) and their obligations under it.</p><p> </p><p>The ORR is currently reviewing train operators’ compliance with the rules around how refunds must be paid under the CRA.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 06/03/2017 15:53:58 answering member 3926 label Biography information for Paul Maynard
tabling member	4423 label Biography information for Will Quince

706821

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Govia Thameslink Railway
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how much and for what reasons compensation has been paid by Govia Thameslink to passengers under the Consumer Rights Act 2015.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	66146
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>The Government is not required to collect information on compensation paid by train operators to their customers under the Consumer Rights Act 2015, which came into force for all transport providers on 1 October 2016, and does not hold this information.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 15:08:19 answering member 3926 label Biography information for Paul Maynard
tabling member	4510 label Biography information for Helen Hayes

706822

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Southern
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how much and for what reasons compensation has been paid by Southern Rail to passengers under the Consumer Rights Act 2015.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	66147
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>The Government is not required to collect information on compensation paid by train operators to their customers under the Consumer Rights Act 2015, which came into force for all transport providers on 1 October 2016, and does not hold this information.</p><p> </p><p>It is the responsibility of train operators to ensure that their customers are made aware of their rights to compensation or other redress in cases of service failure or disruption. Train operators’ existing compensation schemes provide the main means of redress for passengers.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 15:14:24 answering member 3926 label Biography information for Paul Maynard
tabling member	4510 label Biography information for Helen Hayes

706823

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Southeastern
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how much and for what reasons compensation has been paid by South Eastern to passengers under the Consumer Rights Act 2015.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	66148
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>The Government is not required to collect information on compensation paid by train operators to their customers under the Consumer Rights Act 2015, which came into force for all transport providers on 1 October 2016, and does not hold this information.</p><p> </p><p>It is the responsibility of train operators to ensure that their customers are made aware of their rights to compensation or other redress in cases of service failure or disruption. Train operators’ existing compensation schemes provide the main means of redress for passengers.</p><p> </p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 15:21:29 answering member 3926 label Biography information for Paul Maynard
tabling member	4510 label Biography information for Helen Hayes

706824

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps the Government is taking to provide passengers with information on their rights under the Consumer Rights Act 2015 related to train companies' compliance with consumer law.
tabling member constituency	Dulwich and West Norwood
tabling member printed	Helen Hayes
uin	66135
answer	answer is ministerial correction date of answer 09/03/2017 answer text <p>It is the responsibility of train operators, as service providers, to ensure that their customers are made aware of their rights to compensation or other redress in cases of service failure or disruption. Train operators’ own compensation schemes provide the main means of redress for passengers.</p><p> </p><p>My Department has worked with the Office of Rail and Road (ORR), industry and consumer groups to identify actions to improve passenger awareness of their rights to claim compensation, including all options open to them. The ORR has also been working with the Rail Delivery Group and individual train operators over the last year to raise their awareness of the Consumer Rights Act 2015 (CRA) and their obligations under it.</p><p> </p><p>The Consumer Rights Act 2015 came into force for all transport providers on 1 October 2016. Information about the Consumer Rights Act is widely available from the Citizens Advice Consumer Service, consumer organisations and government websites. Transport Focus, the independent transport user watchdog, has produced a guide to passengers’ rights under the Consumer Rights Act, which is available on their website.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 09/03/2017 15:02:34 answering member 3926 label Biography information for Paul Maynard
tabling member	4510 label Biography information for Helen Hayes

706825

registered interest
date	01/03/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Tickets
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what progress the rail industry has made on making new data available to third party retailers in the rail ticketing market.
tabling member constituency	Colchester
tabling member printed	Will Quince
uin	66138
answer	answer is ministerial correction date of answer 06/03/2017 answer text <p>In the Action Plan for Information on Rail Fares and Ticketing, launched on 13 December 2016, the Rail Delivery Group committed to provide better and more targeted information to website and app developers to enable them to develop new products and services for consumers by December this year.</p><p> </p><p>This information will include timetable and fares data and live running information, so that they can be used to create better and consistent consumer-facing products. The overall Action Plan is a set of stretching actions to drive real improvement for passengers. Progress is reviewed regularly, working towards two key reports as set out in the Action Plan.</p><p> </p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 06/03/2017 16:01:05 answering member 3926 label Biography information for Paul Maynard
tabling member	4423 label Biography information for Will Quince